Skip to main content
RESOURCE

Renew Vitality TRT Reviews: Ratings, Reported Costs, and What to Get in Writing First

Renew Vitality TRT reviews look almost perfect: seven clinic profiles display 164 reviews and ratings from 4.9 to 5.0. But those scores don't tell you your price, pharmacy, or exit terms. Renew may fit you if you want a coordinator and a custom program; get the full quote and treatment terms in writing before paying.

So the real question isn't "are people happy?" It's "what will I pay, what will I be given, and how do I leave if it isn't working?" Below, we show you exactly what Renew does and doesn't tell you — and the 10 questions that turn a phone pitch into a written number.

Renew may fit you if: you want a dedicated coordinator who calls and texts, you like the idea of testosterone, weight loss, and peptides from one company, and you're willing to get a custom quote in writing before you commit.

Start somewhere else if: you want to see a price before you hand over your phone number, you need a provider that bills your insurance, you want a urologist or endocrinologist leading your care, or you want biological children now or in the future. Testosterone can lower sperm production, so fertility plans come first.

Renew Vitality TRT review table 1: Comparison
Your question What we found (Oct 17, 2026) What to do
Is it a real company? Yes. Florida's register lists active Renew Vitality LLC in Palm Beach Gardens, FL. Its San Jose BBB profile lists a 2010 start and no complaints filed with BBB in the last 3 years. Real is not the same as transparent. Keep reading.
Are the reviews good? 164 displayed reviews on 7 unclaimed Birdeye profiles, rated 4.9–5.0. Trustpilot has just 1 review, from 2018. Treat them as service reviews, not proof of medical quality.
What does it cost? No complete current TRT price established in the public pages reviewed. One reviewer reported $230 labs, $400/year consults, and $700/month medication. Get an itemized first-year quote in writing.
Does it take insurance? Renew's FAQ says it cannot file health-insurance claims. Plan for cash pay.
FDA-approved or compounded meds? Renew's program-wide disclosure covers both categories; your exact testosterone product is unconfirmed. Ask for each product by name.
Can I cancel? Renew's published website terms do not set out treatment billing, cancellation, or refund rules. Get those terms emailed to you before paying.

Affiliate disclosure: TRT Provider Guide has affiliate relationships with providers including Male Excel, Hone Health, and Taurus Meds, and may earn a commission through paid referral links. Provider links on this page go directly to public information pages. Commissions never change what we report. Affiliate disclosure.

TRT Provider Guide is the independent decision resource for testosterone replacement therapy — helping U.S. adults understand how low testosterone is evaluated, compare online and local care models and providers, and choose the next step that fits their health needs, fertility plans, budget, state, and care preferences, with every material claim verified and dated.

The right TRT provider is not the same for every person — it depends on whether low testosterone has been properly evaluated, your symptoms and health history, your fertility plans, your state, your insurance or cash-pay preference, your treatment-format preference, your budget, and whether online or in-person care is the better starting point. Some situations belong with primary care, urology, endocrinology, reproductive urology, or urgent or emergency care when the symptoms warrant it. Because a general answer cannot resolve those for you, use TRT Provider Guide's Find My TRT Path tool to map your situation to the right care route and the questions to ask before you pay.

What we actually verified — October 17, 2026

Checked: Renew's homepage, About page, medical-team page and linked biographies, testosterone treatment pages, location pages, testimonial pages, Terms of Service, and Privacy Policy; Florida's business register; seven Birdeye clinic profiles; Renew's Trustpilot and San Jose BBB profiles; and FDA, DEA, American Urological Association, and Endocrine Society sources.

Confirmed in the reviewed pages: no complete current TRT price established; no treatment billing, cancellation, or refund terms in the website Terms of Service (updated March 16, 2026); a program-wide statement covering FDA-approved and compounded medicines; four physicians in the public team directory; the displayed review counts and ratings below; a written CEO testimonial that does not identify his co-founder and CEO role.

Provider-stated only: "over 50 locations in 23 states," "25,000+ patients treated," and "85% of our members report improved quality of life within 2 months." We verified that these claims appear, not their underlying counts or outcomes.

Not confirmed: your complete current price, the exact testosterone product and dispensing pharmacy, the legal practice responsible for an assigned prescriber, individual physician license status, current state prescribing coverage, mandatory repeat-test and refill rules, and whether each city address has a clinician on site.

Not done: we didn't sign up, get a quote, call support, or receive treatment. Our method: How We Review TRT Providers.


Is Renew Vitality legit?

Yes — Renew Vitality is a real, long-running business. Florida's register lists active Renew Vitality LLC in Palm Beach Gardens, Florida, and its San Jose BBB profile reports a 2010 business start. "Legit" isn't the same as "transparent," though: the public pages reviewed leave its complete price, dispensing pharmacy, and treatment terms unresolved.

Here's what the public record shows:

  • The company. Renew's About page names co-founders Kenneth Figueira (CEO) and Matthew Laurenzo (CFO). It says they entered anti-aging medicine in 2003 and later established Palm Beach Vitality, which became Renew Vitality. (Renew About page)
  • The address. Renew's privacy policy lists Renew Vitality, LLC at 4290 Professional Center Drive, Suite 305, Palm Beach Gardens, FL. (Renew Privacy Policy) Florida's current company record lists Suite 309 at the same street address. It shows an active Delaware LLC registered in Florida in 2018; that registration date is not a founding date. (Florida business record)
  • The BBB. A BBB profile linked to Renew's San Jose location shows "Not Rated" because BBB doesn't have enough information. It's not BBB-accredited and has no complaints filed in the last 3 years. BBB lists the business start date as August 24, 2010. (BBB profile)
  • The size claim. Renew says it has "over 50 locations in 23 states." We could not verify that count. More on what a "location" means below.

One small oddity: Renew's own About page gives two launch years for the Renew name — 2010 in one paragraph and 2012 in another. It's not a red flag. It's just a sign the site copy isn't tightly edited, which matters later when we look at its medical pages.

Bottom line: this isn't a scam question. It's a "will I know what I'm buying?" question.


What do Renew Vitality TRT reviews actually say?

Across seven Birdeye profiles for Renew clinics, the displayed counts total 164 reviews, with profile ratings from 4.9 to 5.0. Named service contacts appear in the visible text on all seven profiles; a doctor is named on one, and unnamed doctors are mentioned on two others. That is positive feedback from those reviewers — not proof of typical service, medical quality, or value.

We selected seven Renew review profiles we could match to Renew's website or a Renew clinic address. Then we read the visible reviews and noted who they praised. Here's the result.

Renew Vitality public review audit (checked October 17, 2026)

Renew Vitality TRT review table 2: What do Renew Vitality TRT reviews actually say?
Source Profile Rating Reviews Profile claimed? Examples of names in visible excerpts Doctor named?
Birdeye (external reviews) Lexington, KY 4.9 32 No Andrew Tongue, Josh, Anthony Seminara No
Birdeye San Jose, CA 5.0 33 No Coleman, Josh No
Birdeye San Diego, CA 4.9 27 No Jordi Perez, Bill No name; doctor mentioned
Birdeye Omaha, NE 5.0 25 No Chris, Anthony No
Birdeye Columbus, GA 5.0 19 No Lyle No
Birdeye Philadelphia, PA 5.0 18 No Sam Bonasso, Omar Yes — Dr. Staller
Birdeye Oxnard, CA 5.0 10 No Bill, Sam Bonasso No name; doctors mentioned
Total (our calculation) 7 profiles ~4.96 weighted summary 164 0 of 7 Named service contact in 7 of 7 1 of 7
Trustpilot vitalityhrt.com — 1 (dated Oct 3, 2018) Yes — claimed Aug 2023 — —
BBB San Jose profile Not Rated — — No complaints in 3 years —

Names reflect the visible review excerpts on each profile, not every review. Ratings change; these are dated snapshots.

The 164 figure adds the counts displayed on these seven profiles; we did not read or deduplicate all underlying reviews. Each Birdeye page identifies an outside review platform as the source of its counted reviews. The approximate 4.96 weights each already-rounded profile rating by its displayed count, so it is not an exact average of individual stars or a national company score. Visible excerpts include weight-loss and other services, not TRT alone. Unclaimed refers to the Birdeye pages, not the original review profiles.

Profile sources: Lexington · San Jose · San Diego · Omaha · Columbus · Philadelphia · Oxnard · Trustpilot · San Jose BBB.

What patients love

The pattern in these excerpts is clear. These reviewers like having one person who answers. They mention fast replies, someone checking in, and help through the setup.

"He is always incredibly helpful, responsive, and tremendously professional." — Jordan Koch, Review shown on Birdeye (Lexington), displayed as "a year ago" when checked

"Dr. Staller is always available for me as-well." — Patrick Ekey, Review shown on Birdeye (Philadelphia), displayed as "10 months ago" when checked

These are individual experiences. They don't prove medical results, safety, or what's typical.

What the reviews don't tell you

Price. Side effects. How often you see a clinician. Which pharmacy fills your meds. How hard it is to cancel. Those are the things that cost money or cause trouble, and the visible five-star excerpts barely touch them.

One Oxnard reviewer praised "the doctors they contract with." That small phrase matters. It is a reviewer's description, not verification of the doctors' employment arrangements. Ask which medical practice employs or contracts with your prescriber. (Oxnard review)

Why "almost all five stars" deserves a second look

These seven profiles span five states, with ratings between 4.9 and 5.0. The ratings alone don't show how Renew asks for reviews or whether the reviewers represent all patients. We did not verify Renew's review-invitation process.

We have no evidence the reviews are fake. We're simply telling you what they can and can't prove.

What about the testimonials on Renew's own site?

Treat them as marketing. Renew's testimonial section includes a story from Kenneth Figueira — Renew's own co-founder and CEO — and the written testimonial doesn't identify that role. It also includes Andy Triggs, co-host of The Renew Vitality Podcast. (Figueira testimonial; Renew About page; Andy Triggs testimonial; podcast listing)

People connected to a company can still have real results. But their stories aren't independent evidence, and the Federal Trade Commission expects material connections like these to be clearly disclosed. (FTC Endorsement Guides Q&A) Weigh the outside reviews more.


How much does Renew Vitality cost?

We did not establish a complete current TRT price from Renew's public pages. Its site says cost depends on your treatment plan and that your patient coordinator explains the numbers during the consultation. Renew's FAQ says it cannot file health-insurance claims, so plan to pay cash — and get a written first-year quote before you agree to anything.

Here's our one honest knock on Renew, and it's a big one for some readers:

Renew's public pages did not give us a complete current price. If seeing published starting charges before a sales call is your top priority, compare the priced alternatives below. Renew says it builds each program around the person, with a dedicated coordinator who walks you through it. That coordinator support is what many of the visible review excerpts praise. If that hands-on help is what you want, the trade-off can make sense — as long as you get the numbers in writing.

What costs did one Renew reviewer report?

We found one reviewer who shared specific numbers. Dwayne Bussell's review on Renew's Lexington profile (displayed as "9 months ago" when checked) called the medications "EXTREMELY EXPENSIVE!" and listed what he said he was quoted. (Original review)

Renew Vitality TRT review table 3: What costs did one Renew reviewer report?
Item (as reported by one reviewer) Reported cost Over 12 months
Lab work $230 $230 if charged once
Doctor consults $400 per year $400
Medication $700 per month $8,400 if charged for all 12 months
Illustrative 12-month subtotal (our math) ≈ $9,030

The $9,030 subtotal assumes one $230 lab charge, one $400 annual consultation charge, and 12 months of medication at $700. Repeat labs, shipping, supplies, other medicines, and any other fees are unknown and not included. This is an illustration based on one review, not a verified first-year quote.

He also said the medication had to come "only through them," and that he now pays about $80 a month through his own pharmacy. The review does not establish that the two prices cover the same medication, dose, or services.

Read this carefully. This is one person's reported quote. We don't know his dose, his medications, or whether his plan included extras like weight-loss drugs or peptides. It's not Renew's current price, and yours could be much lower or higher. But it shows why a written, itemized quote matters: the gap between "about $80" and "$700" is the kind of thing you want to understand before you pay.

For a deeper look at what goes into a Renew quote, use the first-year cost worksheet below.

Does Renew Vitality take insurance?

Renew's FAQ says it cannot file health-insurance claims, so plan for cash payment unless Renew confirms otherwise. That is a statement about Renew's billing process, not a rule about every insurer. (Renew FAQ) Some plans cover medically necessary testosterone treatment, subject to the plan's coverage criteria and prescribed product. (Aetna coverage policy)

If you need insurance to pay, start with your insurer's provider directory and a primary care doctor or urologist instead.

Build your own first-year number

A monthly number isn't the real number. Use this worksheet with whatever your coordinator quotes you. Leave anything you weren't told as unknown — never zero.

Renew Vitality TRT review table 4: Build your own first-year number
Cost item Your quote Times per year First-year total
First consult or setup fee
Starting blood tests
Repeat confirmation test (if required)
Membership or program fee
Testosterone medication
Needles, syringes, other supplies
Follow-up blood tests
Follow-up clinician visits
Shipping
Other required medicines
Taxes or payment fees, if charged
Required total
Optional add-ons (supplements, peptides, weight-loss drugs) — keep separate

Three rules: Count each required charge once — don't double-count anything the package already includes. Keep optional extras in their own line. And ask what the price is in month 13, so an intro rate doesn't fool you.


What does Renew Vitality tell you before you pay?

We checked 12 things a buyer usually needs to know before starting TRT. The public pages reviewed clearly answer 3, partly answer 3, and leave 6 unresolved — including the complete price, dispensing pharmacy, and treatment cancellation terms. A missing answer doesn't mean the answer is bad; it means you have to ask.

Renew Vitality disclosure scorecard (checked October 17, 2026)

These counts track the information found in the reviewed pages, not medical quality. A free assessment does not establish the fee for a required prescribing visit.

Renew Vitality TRT review table 5: What does Renew Vitality tell you before you pay?
What you need to know What Renew publicly says Status
Price Cost "varies"; coordinator explains it at consultation ❌ Complete price not established
Lab costs and what's included Labs are part of the process; complete fees and inclusions not established ❌ Not established
Consult fee Free assessment advertised; required prescriber-visit fee not established ❌ Required fee not established
Insurance FAQ says it cannot file health-insurance claims ✅ Disclosed
FDA-approved vs. compounded Program-wide disclosure covers both; exact testosterone product unconfirmed ⚠️ Partly
Dispensing pharmacy Name not established in reviewed pages ❌ Not established
Medical practice behind your prescriber Terms name Renew Vitality, LLC as the provider; practice responsible for an assigned prescriber not established ❌ Assigned practice not established
Named clinicians Four physicians in the public team directory; not a complete network roster ✅ Disclosed
States served Location finder and telemedicine advertised; About page claims locations in 23 states ⚠️ Partly
Online vs. in person Telemedicine advertised; physical exams and initial office visits also described ⚠️ Partly
Commitment, cancellation, refunds Treatment rules not established by website Terms of Service ❌ Not established
Getting your medical records Privacy policy lets you request access at info@vitalityhrt.com ✅ Disclosed

Sources: Renew Terms of Service, Privacy Policy, testosterone treatments page, medical team, locations.

That's six unresolved details. The next section turns every one of them into a question you can send.


The 10 questions to ask Renew Vitality before you pay

Because Renew quotes each person one-on-one, your protection is getting the details in writing. These 10 questions cover price, medicine, pharmacy, doctors, labs, and cancellation — the details its public pages leave unresolved.

  1. What's my total cost for the first 12 months, itemized? And what will I pay in month 13?
  2. Which exact testosterone product, form, and dose range are you proposing — and is it FDA-approved or compounded?
  3. Which pharmacy will fill it, and in which state is that pharmacy licensed?
  4. Which licensed clinician is responsible for my care, and which medical practice do they work for?
  5. Which blood tests do I need before starting? Will you require two early-morning tests? Are labs included in the price?
  6. How often will I see a licensed clinician, and who answers if I have a side effect?
  7. Which add-ons are in my plan (supplements, peptides, other medicines), and can I say no to them?
  8. Is there a minimum commitment? How do I cancel, and what can be refunded?
  9. If I want kids someday, how does that change your plan — and which FDA-approved products would you use?
  10. If federal telehealth rules change after December 31, 2026, what happens to my prescription?

Copy and send this

Hi — I'm considering Renew Vitality. Before I commit, please email me an itemized proposal for my first 12 months: consult fees, starting and repeat blood tests, medication, supplies, follow-up tests and visits, shipping, and every other required charge. Please list optional add-ons separately, and include any upfront payment, minimum commitment, renewal price, and automatic billing.

Please also tell me the clinician responsible for my prescription and lab review, the medical practice they work for, whether any visit must be in person, each proposed medicine by name (FDA-approved or compounded), the pharmacy that will fill it, and your written cancellation and refund terms. Thank you.

Does that sound like your situation? If you like Renew's hands-on approach and want to see your real number, send that message through Renew's contact page.

Request your itemized quote from Renew Vitality → This opens Renew's contact page. It's an inquiry — not a price, an appointment, or a promise of treatment.


What happens before Renew prescribes testosterone?

Renew's public pages describe a medical history form with a patient coordinator, baseline blood work, and a consult with a Renew doctor. Renew says it checks total and free testosterone. We did not establish a mandatory two-test policy from those pages; U.S. guidelines call for repeat early-morning testing plus symptoms or signs before diagnosing testosterone deficiency.

Renew's stated process

Read together, Renew's public pages describe:

  1. Medical history — you complete a form and talk with a patient coordinator.
  2. Assessment — blood work is drawn and reviewed in a clinician consultation.
  3. Program — a Renew provider builds a plan, and medication is shipped to your door.

(Renew homepage; Renew HRT page)

Renew also says it tests total testosterone (all the testosterone in your blood) and free testosterone (the small share not attached to proteins, which your body can use right away). (Renew article on low-T testing)

What a proper diagnosis should look like

Testosterone deficiency (hypogonadism) shouldn't be diagnosed from one number or a quiz.

  • The American Urological Association says a total testosterone below 300 ng/dL is a reasonable cut-off, but only after two tests on separate days, both in the early morning, plus symptoms or signs that fit. (AUA guideline)
  • The Endocrine Society says diagnosis needs symptoms plus consistently low levels on repeat early-morning, fasting tests, and a check for causes that can be fixed. (Endocrine Society statement)

A clinician may also need to interpret free testosterone when total testosterone is borderline or protein binding affects the result. (Endocrine Society guideline)

Renew's own TRT page says doctors "may need to perform several blood tests." That's a good sign. But "may" isn't a rule. Ask question 5 above and get the answer in writing. (Renew testosterone treatments)

A word on "optimization"

Renew markets testosterone "optimization," and its FAQ talks about treating men whose levels are in the normal range. (Renew FAQ) Marketing language isn't a diagnosis. If you're told you need testosterone, ask your clinician to explain what condition is being treated and what your test results showed. You're allowed to ask why.


Is Renew Vitality's testosterone FDA-approved or compounded?

The exact testosterone product is unconfirmed. Renew's website says programs combine FDA-approved medicines with compounded medicines that don't go through FDA approval; that program-wide statement does not establish which testosterone preparation you would receive. Ask your prescriber to name each product and its FDA status — in writing.

The difference, in plain terms

  • FDA-approved means the FDA reviewed evidence for the product's safety, how well it works, and how it's made for its approved uses. (FDA approval explained)
  • Compounded means ingredients were combined, mixed, or altered to make a medication. The FDA does not approve compounded drugs, so they don't get that same review. (FDA on compounded drugs)

Renew's footer says its compounded medicines are made "in an FDA inspected facility." An inspected facility is not the same thing as an FDA-approved product. Both can be legal. They're just not the same. (Renew medication disclosure; FDA approval explained)

What's on Renew's menu

Renew's pages list:

  • Testosterone: injections, including testosterone cypionate, and creams or gels
  • Listed by Renew under Testicular Function Support: hCG and gonadorelin
  • Peptides and others: sermorelin, PT-141, NAD+
  • Weight loss: semaglutide, tirzepatide, liraglutide
  • Sexual health: Trimix injections
  • House-brand supplements: creatine gummies, fish oil, vitamin B and D3, "liver cleanse," and more

These are advertised categories, not confirmation of the product, FDA status, or availability in your plan. The non-testosterone medicines and supplements are not TRT. (Renew treatment menu)

That's a lot. Some men want an all-in-one plan. Others may want only testosterone care. Question 7 — "can I say no to the add-ons?" — matters here.

The hCG question

Renew lists hCG (human chorionic gonadotropin), a hormone used in selected men to stimulate the testicles' own testosterone production. It is not testosterone, and its approved male use is for certain causes of low testosterone. (Current Pregnyl prescribing information) Since March 23, 2020, hCG has been regulated as a biologic and has not been eligible for the usual federal compounded-drug exemptions. (FDA notice) If hCG is in your plan, ask for the product's name and what condition it is prescribed to treat.


Is Renew Vitality online or in person?

Renew advertises telemedicine and also describes physical exams and initial office visits. Its location listings do not establish which visits you would need in person or current prescribing coverage in your state. Before you book, ask whether your city address has a clinician on site and where your blood will be drawn.

What a "Renew Vitality clinic" listing means

Renew uses city-specific listings with names such as "Renew Vitality Testosterone Clinic of Lexington." Some listings show street addresses; others are labeled service areas. But we couldn't confirm which ones are staffed medical offices and which are service addresses for a telehealth program. The hours also vary from listing to listing. (Renew locations; Lexington profile)

That doesn't mean anything is wrong. It means you should ask: "If I come to this address, will a licensed clinician see me there?"

Yes, with rules. Testosterone is a Schedule III controlled substance — a federal category for drugs with medical use and some risk of misuse, which always require a valid prescription. (DEA drug scheduling)

Federal law generally requires an in-person medical evaluation for controlled-substance prescriptions issued over the internet, unless an exception applies. The DEA and HHS have extended a temporary rule that lets DEA-registered practitioners prescribe Schedule II–V controlled medications through qualifying audio-video visits without a prior in-person evaluation — through December 31, 2026, subject to the rule's conditions and applicable federal and state law. (DEA announcement)

That date is close. Question 10 exists because no one can promise what happens in 2027. The temporary federal rule does not prove that a particular clinician or pharmacy can serve your state. (Operative federal rule)


Who are Renew Vitality's doctors — and who answers when something's off?

Renew's public team directory names four physicians: Dr. Thierry Jacquemin (DO, internal medicine), Dr. Gary T. Marshall (MD, FACS, general surgery and critical care), Dr. Gary Kawesch (MD, with an ophthalmology background), and Dr. Branden Staller (MD, trained in family medicine). None of these four biographies lists urology or endocrinology, but the directory is not a complete network roster. We did not establish the legal practice responsible for an assigned prescriber; visible reviews often praise a coordinator or service contact.

Renew Vitality TRT review table 6: Who are Renew Vitality's doctors — and who answers when something's off?
Physician Credential Specialty as described by Renew
Thierry Jacquemin DO Internal medicine
Gary T. Marshall MD, FACS General surgery and critical care (New York City area)
Gary Kawesch MD Ophthalmology residency; later hormone-medicine work and Renew advisory-board role, per his linked biography
Branden Staller MD Family medicine residency training

Sources: Renew medical team page and its linked biographies for Thierry Jacquemin, Gary T. Marshall, Gary Kawesch, and Branden Staller, checked October 17, 2026. These are Renew's descriptions; we did not independently verify licenses or board certifications. You can look up your assigned doctor on your state medical board's website.

Coordinator vs. clinician

A coordinator who replies fast is great. But coordinator support does not replace a licensed clinician who can assess side effects and manage prescriptions. In the visible excerpts, a service contact was named on every profile, and a doctor was named on one. So ask plainly: "Who reviews my blood work, and how do I reach them?"

What follow-up should cover

Guidelines say men on testosterone need regular checks. The Endocrine Society's guideline includes follow-up on symptoms, testosterone levels, hematocrit (the share of your blood made of red blood cells, which testosterone can raise), and PSA (prostate-specific antigen, a prostate blood test) for men where screening fits. (Endocrine Society guideline)

Blood pressure matters too. In 2025, the FDA added a class-wide warning that testosterone products can raise blood pressure. (FDA labeling change)

Ask Renew for your follow-up calendar and what each check costs.

Renew describes ongoing blood work, dose adjustment, and home delivery. We did not establish a standard monitoring calendar, refill lead time, or the lab requirements for each refill from the public pages reviewed. Ask when to request medication, who reviews any required tests, what shipping costs, and what happens if a refill is delayed. (Renew cypionate page; Renew homepage)

How long will you be on it?

Renew's pages don't agree. Its FAQ describes treatment in cycles and says lifelong use is rare. Its hormone therapy page says treatment is generally long-term and sometimes indefinite. (Renew FAQ; Renew HRT page) Ask your clinician what your plan is — and never stop or change testosterone on your own.


What's wrong on Renew Vitality's own website?

Several of Renew's own medical pages contain errors or claims that go further than the evidence — like calling clomiphene an oral form of testosterone and listing a "healthier heart" as a TRT benefit. These don't prove the doctors give bad care. They're a reason to confirm every medical detail directly with your prescriber.

We checked Renew's medical claims against primary sources. Here's what didn't line up.

Renew Vitality TRT review table 7: What's wrong on Renew Vitality's own website?
What Renew's site says What the source says Why it matters to you
Lists "Capsules (Clomiphene Citrate)" and calls them "oral forms of testosterone" Clomiphene is a different drug. It's not testosterone. Doctors sometimes use it off-label in men to nudge the body to make more of its own testosterone. (DailyMed clomiphene label; AUA/ASRM guidance) Ask for every drug by name. Don't assume a "capsule" is testosterone.
Lists "Healthier heart" as a TRT benefit In TRAVERSE, testosterone gel did not show a higher risk of the combined outcome of heart attack, stroke, or cardiovascular death than placebo in the men studied. That does not establish a heart-health benefit. FDA also required blood-pressure warning updates in 2025. (FDA) TRT isn't heart medicine. Get your blood pressure checked.
CEO's written testimonial does not identify his co-founder and CEO role Material connections should be clearly disclosed. (FTC) Weigh outside reviews more than site testimonials.
"25,000+ patients," "85% report improved quality of life within 2 months" No source or method shown. Treat as marketing, not data.

Sources for Renew's claims: testosterone treatments page, CEO testimonial, About page, Welcome to Renew page.


Can you cancel Renew Vitality or get your records?

Renew's published Terms of Service, updated March 16, 2026, don't include any billing, cancellation, refund, or minimum-commitment rules for treatment. Its privacy policy does let you request your health records by emailing info@vitalityhrt.com. Get the cancellation terms in writing before you pay.

Cancellation

The terms mainly address website use, cookies, text messages and related legal provisions. (Renew Terms of Service)

One trap to avoid: STOP is the published marketing-text opt-out; appointment reminders may continue. The terms do not establish it as a way to cancel treatment, billing, or medication orders. Before you pay, ask:

  • How much notice do I have to give, and how (email, phone, portal)?
  • When does billing stop?
  • Can I get a refund for medicine that hasn't shipped?
  • Does anything renew automatically?

Your records

Renew's privacy policy says you have the right to access your health information and request corrections, and to contact them at info@vitalityhrt.com to do it. (Renew Privacy Policy) Ask how long it takes and whether there's a fee.

If you switch providers, get your lab reports and treatment notes first. Then set up care with your new clinician before your current supply runs out. Leaving a program is paperwork. Stopping testosterone is a medical decision.


Is Renew Vitality right for you?

Renew fits men who want a coordinator-led, all-in-one hormone and weight-loss program and are comfortable getting a custom quote. It's a weaker fit if you want complete published pricing, a named pharmacy, FDA-approved-only medicine confirmed upfront, insurance billing, or a confirmed specialist leading your care.

Renew Vitality TRT review table 8: Is Renew Vitality right for you?
If you are… Our take
Already talking to a Renew coordinator you like Send the 10 questions. Sign only if every answer comes back in writing.
Wanting TRT plus weight loss from one company Renew is built for this. Ask whether your weight-loss drug is FDA-approved or compounded.
Wanting the price before any sales call Pick a provider that publishes prices (see below).
Needing insurance to pay Renew isn't your route. Start with an in-network primary care doctor or urologist.
Wanting biological children now or in the future Start with a urologist or reproductive urologist before any testosterone.
Never had two early-morning testosterone tests Ask a clinician to arrange the diagnostic testing before treatment.
Wanting a urologist or endocrinologist in charge Neither specialty is listed in the four reviewed biographies; confirm your assigned clinician.

If you're in the first two rows and you've decided Renew's hands-on style is worth getting a quote for:

Contact Renew Vitality and ask for your written proposal → Direct link to Renew's contact page to ask for a written proposal.

If you're in the third row and seeing the price first matters more to you, jump to the alternatives comparison.


When should you start somewhere other than a TRT program?

If you want biological children now or in the future, need insurance billing, or have a more complex health history, a general TRT program — Renew or any other — may not be the right first stop. Start with the right clinician, then decide on treatment.

If you want biological children

Testosterone from outside your body can tell your brain to stop signaling the testicles. That can lower spermatogenesis — your body's sperm production. (Endocrine Society guideline) The AUA says men with low testosterone who want kids should have a reproductive health check before treatment. (AUA guideline)

The AUA/ASRM guideline published in 2021 says testosterone monotherapy — testosterone used alone — should not be prescribed for men interested in current or future fertility. (AUA/ASRM guidance, statement 40)

hCG, gonadorelin, clomiphene, and enclomiphene are not the same as testosterone, and none comes with a guarantee that fertility is protected. A urologist or reproductive urologist is the right first stop. Learn more in our guide on whether TRT affects fertility.

If you haven't been properly tested

Ask a clinician to arrange appropriate testing before deciding on treatment. Here's why two tests matter.

If something else might be going on

Very low levels, headaches or vision changes, a history of prostate or breast cancer, very high red blood cell counts, untreated severe sleep apnea, or a recent heart attack or stroke all call for a primary care doctor, urologist, or endocrinologist first. (Endocrine Society guideline; diagnostic guidance) If you have chest pain, trouble breathing, or signs of a stroke, call 911.

Not sure which of these fits you? Map your situation with Find My TRT Path → An educational tool that sorts your care route and the questions to ask. It doesn't diagnose low testosterone, decide eligibility, or guarantee a prescription.


How do Renew Vitality alternatives compare on price?

If Renew's unresolved price is the dealbreaker, Male Excel and Hone Health both post membership and starting medication prices online. We could not establish a full program price from Taurus Meds' public pages or the accessible intake page. Compare each required charge: published starting rates still need a personal quote.

Here's how the three line up on what they publicly show, checked October 17, 2026. Prices, inclusions, access, and policies below are provider-stated; we checked their publication, not delivery of care.

Renew Vitality TRT review table 9: How do Renew Vitality alternatives compare on price?
Renew Vitality Male Excel Hone Health Taurus Meds
Price published before you sign up? Complete current price not established Starting charges shown Starting charges shown Full program price not established
Starting costs shown — $99 test-and-consult package + $99/month membership + testosterone-cypionate/thyroid package from $120/month Premium: $65 initial test + $155/month membership; injections advertised from $28/month. Plus: $45 initial test + $135/month. Confirmation extra. Advertises a free testosterone test; offer conditions and total price unconfirmed
Illustrative first-year math Unknown ~$2,727 before shipping and patient-specific extras; billing dates can change cash paid in a year Premium example: ~$2,286 including its listed $25 confirmation; actual prescription costs vary. Plus can cost less. Not calculable from public pages
Price can change with dose Unknown Yes (provider-stated) Yes ("from" pricing) Unknown
Testosterone product status Exact testosterone unconfirmed; general program disclosure covers approved and compounded drugs Compounded testosterone described; confirm exact preparation and pharmacy Advertised injection is labeled compounded; confirm the prescribed product Advertises FDA-approved medicines; exact testosterone product and pharmacy unconfirmed
Commitment and cancellation Treatment rules not established in website terms Advertises cancel anytime; recurring billing. Generally nonrefundable fees, with a conditional 90-day membership-fee guarantee Cancel anytime; no partial-month refunds. Pending medication orders need separate cancellation. Auto-renews; at least 72 hours' notice required to avoid the next charge. Shipped medicines and ordered blood work are generally nonrefundable; medical-disqualification refund exceptions are described.
Insurance Cannot file claims, per FAQ Does not bill insurance; advertises FSA/HSA eligibility Cash pay for Hone services Insurance billing not established in reviewed pages
How care is delivered Coordinator + listed physicians; telemedicine and physical exams described Online, medical-provider e-visits and support-team messaging Online, Hone-affiliated licensed physicians Advertises online care through a licensed clinician network

Sources: Male Excel pricing, Male Excel test package, Male Excel terms, Hone membership overview, Hone Premium details, Hone testosterone product, Hone cancellation policy, Taurus Meds, Taurus terms.

First-year math is ours: Male Excel = $99 + ($99 × 12) + ($120 × 12) = $2,727. Hone Premium = $65 + $25 + ($155 × 12) + ($28 × 12) = $2,286. These assume 12 membership months and 12 medication months at the advertised starting rates; they are illustrations, not personal quotes or guaranteed minimums.

Male Excel's medication example includes thyroid medicine and supplies. Its 60-day shipments are billed every other month; six such supplies cover 360 days, so ask for the dated billing schedule and supply quantity for a full calendar year. Hone's product page says injections start at $28/month, while its plan tables say $28/vial; a vial is not necessarily a month's supply. Confirm your prescribed quantity, refill timing, and every additional required charge before using either example as your budget.

Male Excel — published starting prices before a sales call

Male Excel posts its numbers: a $99 test-and-consult package, a required $99 monthly medical membership, and a package of testosterone cypionate, thyroid medicine, and injection supplies starting at $120 a month on a 60-day supply billed every other month. The pricing page offers unlimited support-team messaging and medical-provider e-visits. Male Excel also says membership includes 60-day assessments and blood testing every six months. It advertises FSA/HSA eligibility and cancellation at any time; its terms authorize recurring billing and generally make paid fees nonrefundable unless a written exception applies. (Male Excel pricing; test package; membership details; terms)

One published exception is its conditional Excel Advantage guarantee: new members who follow the prescribed program for 90 continuous days without symptom improvement may request their first three months of membership fees back. The request must be made within 30 days after that period and is subject to an adherence review; the guarantee does not cover medication costs. (Guarantee terms)

What to know first: the $120 is a starting price. Male Excel says your cost changes if your dose changes. One Trustpilot reviewer, Willys, reported rising prescription costs in a review dated October 1, 2026; that report does not establish why the price changed or how typical it is. (Original review listing) Male Excel describes compounded testosterone and says compounded drugs are not FDA-approved; ask for your exact preparation and dispensing pharmacy. It doesn't bill insurance. Ask whether thyroid medicine is needed in your case and what a testosterone-only plan would cost.

And its oral option, Triclozene, is a separate combination treatment — not testosterone. Male Excel's treatment page says enclomiphene, while its FAQ says clomiphene; ask for the exact ingredients before accepting it. (Triclozene page; Male Excel FAQ) Enclomiphene itself is not FDA-approved for any use; clomiphene is an approved drug whose use in men is off-label. (Operation Supplement Safety)

Want the numbers before anyone calls you? See Male Excel's current TRT pricing →

Hone Health — test first, then decide

Hone's Premium route starts with a $65 lab test advertised as covering 50+ blood markers, then a physician consult. Its Premium membership is $155 a month, with medication billed on top — testosterone from $28 a month for injections and $60 for cream. Hone also lists a $135-a-month Plus plan for men's TRT, starting with a $45 initial test. Both memberships include follow-up labs and consultations, with medication billed separately and shipping included. Hone says no commitments, cancel anytime, and its physicians work through independently owned, Hone-affiliated medical practices. (Hone Health TRT; current membership plans; Premium details; Hone terms)

What to know first: medicine is extra. Plan pages list startup confirmation at $25 for Premium or $45–$80 for Plus, but a separate retesting FAQ says medically necessary retesting is free; confirm the charge before paying. There are no partial-month refunds, and pending medication orders need separate cancellation. Confirm the effective cancellation date in writing: Hone's documents differ. (Plus details; Premium details; retesting FAQ; cancellation policy; membership FAQ)

Prefer to see your numbers before choosing treatment? Review Hone's testing and membership options →

Taurus Meds — an online option with pricing still to confirm

Taurus advertises FDA-approved medications, a free testosterone test, and access to a network of licensed clinicians who may prescribe if appropriate. We did not confirm the offer's conditions, exact testosterone product, or dispensing pharmacy. Its complete program price was not established on the homepage or accessible intake page. (Taurus Meds)

Its published terms say subscriptions renew automatically, cancellation takes effect at the end of the paid term, shipped medication is nonrefundable, and blood work is nonrefundable because it is ordered immediately. Possible shipping and tax charges also appear in the terms. Its linked subscription policy requires cancellation at least 72 hours before the billing date to avoid another charge and describes refund exceptions for medical disqualification. Confirm how those exceptions apply to your proposed TRT plan. That leaves a price question to resolve before paying; the free-test headline is not a full cost. (Taurus terms; subscription and refund policy)

Still considering Taurus? Review Taurus's subscription and refund terms →

And sometimes, a local urologist beats all of them

If you need insurance, have fertility goals, or have a complex health history, an in-network urologist or endocrinologist is often the better first step — even if it's slower.


How we researched this Renew Vitality review

TRT Provider Guide checked Renew's public website, legal terms, privacy policy, Florida company record, seven review profiles, and its San Jose BBB and Trustpilot listings on October 17, 2026, and compared Renew's medical claims against FDA, DEA, AUA, and Endocrine Society sources. This is a public-source profile — we didn't enroll, get a quote, or receive treatment.

Our How We Review TRT Providers method separates four kinds of information:

  • Verified facts — source observations we confirmed, like the wording in Renew's terms or its active Florida company record.
  • Provider-stated facts — things Renew says about itself that we couldn't check, like its location count.
  • Customer-experience signals — individual reviews. Useful for spotting patterns. Not proof of medical results or current policy.
  • Editorial conclusions — our judgments, like "best for," always built on the facts above.

We matched each of the seven selected review profiles to Renew's website or a Renew clinic address. We excluded a similarly named business ("Renewed Vitality," a different company and website), and did not treat a complaint about a non-TRT medicine as evidence about TRT. The selected profiles still include feedback about several Renew services, so their full counts are not TRT-only counts. We calculated illustrative first-year costs from published starting charges or one clearly labeled reviewer report, with assumptions and unknown charges shown.

This page reflects the sources checked on October 17, 2026. Spot something out of date? Send a correction and we'll check it. Read our editorial standards, affiliate disclosure, and privacy policy.


Renew Vitality TRT reviews: FAQ

Renew's review scores are strong, but the public pages reviewed leave important price, product, and treatment-policy questions unresolved. These answers separate what we checked from what you need in your own written proposal.

Is Renew Vitality legit?

Yes. Florida's register lists active Renew Vitality LLC in Palm Beach Gardens, Florida, and Renew names physicians on its site. Its San Jose BBB profile reports a 2010 business start and no complaints filed with BBB in the last three years. The public pages reviewed did not establish a complete current TRT price, a named dispensing pharmacy, or treatment cancellation terms.

How much does Renew Vitality cost per month?

We did not establish a complete current TRT price from Renew's public pages. Your coordinator gives you a custom quote. One reviewer reported $230 for labs, $400 a year for consults, and $700 a month for medication. That gives a $9,030 subtotal only if the lab charge occurs once and medication stays at $700 for 12 months; repeat labs and other unknown fees are excluded. It is not a current provider price. Get your own itemized quote in writing.

Does Renew Vitality take insurance?

Renew's FAQ says it cannot file health-insurance claims. Plan to pay cash. If you need insurance, an in-network primary care doctor or urologist is the better route.

Are Renew Vitality's reviews real?

We have no evidence they aren't, but we did not authenticate individual reviewers. All seven Birdeye profiles were unclaimed and displayed ratings of 4.9–5.0; their visible excerpts often praise service contacts. A doctor is named on one profile, and unnamed doctors are mentioned on two others. Read them as service-experience signals, not proof of medical quality or a TRT-only patient sample.

Is Renew Vitality online or in person?

Renew's Terms of Service call it a telemedicine provider, and its locations page promotes telemedicine. Its treatment pages also describe physical exams and initial office visits. Ask whether your local address has a clinician on site and which visits you would need in person before you plan a visit.

Does Renew Vitality use compounded testosterone?

Renew says its programs combine FDA-approved and compounded medicines. That does not establish whether your testosterone would be an FDA-approved product or a compounded preparation. Ask your prescriber to name each medicine, its FDA status, and its dispensing pharmacy in writing.

Who are Renew Vitality's doctors?

Renew's public directory names Dr. Thierry Jacquemin (DO, internal medicine), Dr. Gary T. Marshall (MD, FACS, general surgery), Dr. Gary Kawesch (MD, with an ophthalmology background), and Dr. Branden Staller (MD, family medicine training). Neither urology nor endocrinology is listed in these four biographies; this is not a complete network roster. We did not establish the legal practice responsible for an assigned prescriber.

How do I cancel Renew Vitality?

Renew's published terms don't include treatment cancellation or refund rules. Ask for them in writing before you pay. STOP opts out of marketing texts, while appointment reminders may continue; the published terms do not establish it as treatment or billing cancellation.

Does Renew Vitality prescribe hCG?

Renew lists hCG on its menu. hCG is regulated as a biologic and is not eligible for the usual federal compounded-drug exemptions. If it's in your plan, ask for the product name and the condition it is prescribed to treat. hCG is not testosterone, and it isn't a guarantee that your fertility will be protected. (FDA notice)

Will Renew require two testosterone tests?

Renew says doctors "may need" several tests; we did not establish a mandatory two-test policy or whether a repeat test is included in the price. U.S. guidelines call for consistently low results on separate early-morning tests, plus symptoms or signs that fit; the Endocrine Society also recommends fasting. Ask Renew what it requires before you pay.

Who owns Renew Vitality?

Renew says it was founded by Kenneth Figueira, its CEO, and Matthew Laurenzo, its CFO.

What states is Renew Vitality in?

Renew's About page claims locations in 23 states; that does not establish current telehealth prescribing coverage. Its locator includes street-address listings and service areas. Ask whether both the clinician and the pharmacy can serve you in your state.


Still not sure which TRT care route fits you? Use Find My TRT Path.


Educational information, not medical advice. Don't start, stop, or change any medicine without your clinician. If you have chest pain, trouble breathing, or stroke symptoms, call 911.

Sources (checked October 17, 2026): Renew Vitality homepage · Renew About page · Renew medical team · Renew testosterone treatments · Renew HRT page · Renew FAQ · Renew locations · Renew Terms of Service · Renew Privacy Policy · Renew CEO testimonial · Birdeye Lexington · Birdeye San Jose · Birdeye San Diego · Birdeye Omaha · Birdeye Columbus · Birdeye Philadelphia · Birdeye Oxnard · Trustpilot · BBB · AUA Testosterone Deficiency Guideline · Endocrine Society 2026 statement · Endocrine Society guideline · FDA testosterone labeling change · FDA on compounded drugs · DailyMed clomiphene · DEA drug scheduling · DEA telemedicine extension · FDA hCG compounding notice · FTC Endorsement Guides Q&A · Male Excel pricing · Hone Health TRT · Taurus Meds · Florida business record · AUA/ASRM guidance · Current Pregnyl prescribing information · FDA approval explained · Operative federal telemedicine rule · Aetna testosterone coverage · Hone current plans · Hone Premium pricing · Hone Plus pricing · Taurus terms

Not sure which TRT route fits you?

Find My TRT Path