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Rise Men's Health Reviews: Cost, Insurance, and Who It Really Fits (2026)

Rise Men's Health reviews show 4.8 stars on both review mirrors we checked. Rise's current intake is for Texas residents, with insurance billing offered and self-pay eTRT starting at $150 plus $99 a month. That makes a $1,338 first-year starting subtotal; medicine and other charges still need a quote.

· Editorial research from public records and official sources; not clinically reviewed

Educational information, not medical advice. If you have chest pain, trouble breathing, sudden one-sided weakness, or another urgent symptom, call 911 or go to the nearest emergency room.

That makes Rise a strong fit to research in Texas and a dead end outside its published service area. If you live in Texas and want to use insurance, keep reading. Rise says it bills commercial insurance for testosterone replacement therapy (TRT) care.

There's also one clause in Rise's terms that can quietly block insurance billing for office services under its membership agreement. We'll show you exactly where it is before you sign anything.

Your 30-second fit check

  • Do you live in Texas? If not, its current intake says service is unavailable. Jump to your next care route.
  • Do you want to use insurance? Rise bills commercial plans, and that's its biggest edge. See how it works.
  • Do you want to have a child soon? Start with a fertility-focused doctor, not testosterone. Here's why.

Rise Men's Health at a glance

Rise Men's Health review table 1: Rise Men's Health at a glance
Rise Men's Health
What it is A physician-led TRT clinic in Roanoke, Texas, plus statewide telehealth it calls "eTRT"
Who can use it Its current intake says Texas residents only and offers a waiting list elsewhere.
Insurance Yes, provider-stated. It lists Aetna, Baylor Scott & White, BCBS, Cigna, and UnitedHealthcare. It also says HSA and FSA funds can be used.
Self-pay price $150 first online visit, then plans from $99 a month
First-year self-pay math $1,338 starting eTRT subtotal for a $150 visit plus 12 payments of $99; complete cost is not published (see the math)
Published testing process Two testosterone blood tests on different days, both drawn before 10 a.m.; diagnosis also needs symptoms or signs and clinical evaluation
TRT formats Testosterone injections; locally compounded gel; dissolving tablets called troches. The exact injection and troche products are not identified.
Non-testosterone options hCG and clomiphene; these are not TRT
Prescriptions Shipped to you or sent to a pharmacy you choose (provider-stated)
Review snapshot Trustindex shows 4.8 from 83 imported reviews; Birdeye shows 4.8 from 81 (November 3, 2026)
Biggest catch Published Texas-only intake, and undated terms with conflicting refund language

Sources for this snapshot: Rise eTRT, TRT Basics, current intake, and terms. Service details are provider-stated; the review snapshots are attributed below.

Rise is a strong fit if you:

  • Live in Texas and want your insurance to cover visits, labs, and follow-ups
  • Value its published two-morning-test process before treatment
  • Like having a real clinic you can drive to (if you're near Dallas–Fort Worth)
  • Want a prescription you can fill at your own pharmacy

Rise's TRT route is not for you if you:

  • Live outside Texas
  • Need a complete, all-in cash price from the public pages alone
  • Are trying to conceive soon
  • Want to switch an office membership to insurance without checking the cancellation terms

TRT Provider Guide is the independent decision resource for testosterone replacement therapy — helping U.S. adults understand how low testosterone is evaluated, compare online and local care models and providers, and choose the next step that fits their health needs, fertility plans, budget, state, and care preferences, with every material claim verified and dated.

How we make money: TRT Provider Guide may earn a commission from some provider links. The Male Excel consultation link on this page is a paid referral link. The Rise links in this profile go directly to its official website. Our recommendations follow the verified facts on this page and our published method, How We Review TRT Providers. Full affiliate disclosure.

What we actually verified

Checked: November 3, 2026

Sources checked:

  • Rise's own pages: eTRT, TRT Basics, About, Team, Appointment, Locations, Contact, Privacy Policy, Terms & Conditions, and its blog posts from 2020, 2024, and 2026
  • Review mirrors: Trustindex and Birdeye
  • FDA warning letters and the official testosterone recall record
  • The American Urological Association (AUA) and Endocrine Society guidelines
  • The DEA and HHS telemedicine rule
  • Current official Male Excel, Taurus Meds, and Hone Health pricing and policy pages

What we confirmed:

  • Rise's Roanoke address
  • Its intake page states that services are not currently available outside Texas
  • It publishes a two-morning-test process
  • Its published self-pay prices
  • The names and credentials Rise publishes for its clinicians
  • The exact wording of its terms

Provider-stated only:

  • Which insurers it says it accepts; exact-plan network status was not verified
  • Its advertised co-pay figures; underlying averages were not independently verified
  • Its stated plan inclusions; which charges apply to each tier remains unclear
  • Its 30-minute in-office lab results
  • How prescriptions get routed

What we could not confirm:

  • Whether medication is included in the self-pay plans
  • Which pharmacy fills prescriptions today
  • Current license records for each clinician
  • How Rise actually handles refunds
  • A complete first-year quote, repeat-test charges, refill lead times, support response times, or record-release fees and timing

What we did not do: We were not treated at Rise, and we did not contact Rise for this version. This is a profile built from public records, not a patient experience.

The right TRT provider is not the same for every person — it depends on whether low testosterone has been properly evaluated, your symptoms and health history, your fertility plans, your state, your insurance or cash-pay preference, your treatment-format preference, your budget, and whether online or in-person care is the better starting point. Some situations belong with primary care, urology, endocrinology, reproductive urology, or urgent or emergency care when the symptoms warrant it. If you are considering the featured Male Excel offer, use TRT Provider Guide's Find My TRT Path tool to check its age and state eligibility, then use the question worksheet to get answers before you pay. It's educational, it can't diagnose anything, and it does not decide medical eligibility or guarantee a prescription. For local or specialist care, use our online-vs-local guide and the care routes below.


What do Rise Men's Health reviews actually say?

Rise Men's Health reviews shown on the mirrors we checked are mostly five-star reviews, with praise for quick callbacks, unhurried telehealth visits, named clinicians, and insurance billing. The snapshots overlap and do not establish a verified total of unique patients. Reviews describe service, not medical results, so they can't tell you whether TRT will help you.

We read the review text available on the mirror pages at this check. Here's what those visible comments mention.

What happy patients mention again and again:

  • They hear back fast. Some describe quick replies; one says the office contacts him the same day.
  • They know their clinician's name. Jessica, Misty, and Kelsey come up over and over. Patients mention them by name, not "the provider."
  • Rise takes insurance. Reviewers notice.
  • No upsell, in one patient's account. One reviewer who described almost four years with Rise said it did not push peptides. That is a reported experience, not a verified clinic policy.

What unhappy patients mention: The visible ratings include low-star reviews, but the accessible text did not establish a recurring complaint pattern. Ask how billing, refill, and service problems are escalated before you enroll.

Why the star counts don't match across websites

You'll see different numbers on different sites. A mismatch alone is not a red flag. Trustindex and Birdeye both label these as imported reviews, so their counts are not separate patient samples.

Rise Men's Health review table 2: Why the star counts don't match across websites
Where you see it Rating shown Number of reviews Where those reviews actually come from
Trustindex 4.8 83 Imported listing reviews; no native Trustindex reviews shown
Birdeye 4.8 81 Imported listing reviews; no native Birdeye reviews shown

Snapshot from November 3, 2026. Trustindex's breakdown: 77 five-star, 3 four-star, 1 two-star, and 2 one-star reviews.

Our take: Don't add these counts together. The visible comments overlap across the mirrors. On Trustindex's displayed breakdown, 77 of 83 ratings—about 93%—are five-star; that is a mirror snapshot, not an independently verified count of patients.

Reviews can tell you how a clinic treats people. They can't prove a clinic is safe, that its treatment works, or what you'll personally pay.

Like what patients describe? If you're in Texas, Rise's online visit page lists its current self-pay prices and both ways to start: self-pay or insurance.
See Rise's eTRT prices and visit options →
Goes directly to Rise's official site.


Is Rise Men's Health legit?

Yes—Rise Men's Health lists a physical clinic at 400 S. Oak St., Suite 120, in Roanoke, Texas, a medical director, and a named clinical team. It has published a two-morning-test process, though we did not independently confirm each clinician's current license. "Legit" doesn't mean every claim on its website holds up, and a few don't.

Here's who Rise lists, based on its own team pages:

  • Dr. Kenneth LeCroy, M.D., is the medical director. He's a family medicine physician who trained at UT Health San Antonio and finished residency in Corpus Christi in 1999.
  • Jessica Zimmer, PA-C, is a physician assistant.
  • Misty Cavalier and Kelsey Newton are family nurse practitioners (APRN, FNP-C).
  • John Kallal handles operations and compliance.

Rise lists a physician, a physician assistant, and nurse practitioners. The public pages do not establish who will handle most of your visits or how often you'll see Dr. LeCroy. Ask who your assigned clinician will be before you book.

Check any clinician yourself before your visit. We didn't pull license records for this check. You can look up any Texas doctor or physician assistant for free on the Texas Medical Board website, and any nurse practitioner on the Texas Board of Nursing website. Do it before your first visit.

What Rise says vs. what we found

This is the heart of our research. We put Rise's claims next to the evidence in one place.

Rise Men's Health review table 3: What Rise says vs. what we found
Rise says What we found Verdict
It's "DFW's premier TRT clinic" Rise publishes a physical clinic address in Roanoke Published clinic address; "premier" is marketing
It has city pages for Houston, Austin, San Antonio, El Paso, Dallas, and Fort Worth A city page does not establish a separate physical clinic; we verified the published Roanoke street address Additional physical offices not verified
A July 2024 Rise blog post says it serves "15 states" Rise's current appointment and eTRT pages say Texas service and a waiting list elsewhere Follow the current intake restriction, checked November 2026
It bills insurance Rise says so on several pages, and visible patient comments mention insurance Provider-stated; verify your exact plan, clinician, lab, product, and pharmacy
New patients get two testosterone tests before 10 a.m. The published process matches the AUA's repeat-morning-test requirement; symptoms or signs and clinical assessment are also needed A good sign in the published process, not an audit of delivered care
Self-pay plans cost $99 to $225 a month (TRT Basics page) Rise's March 2020 telehealth guide says $99 to $150 a month; eTRT currently says plans start at $99 Different pages and dates. Ask which plan and inclusions apply to you.
Its FAQ answers "yes" to whether TRT is safe and suggests its schedule avoids side effects FDA removed specified cardiovascular boxed-warning language in 2025 but required blood-pressure warnings; AUA guidance calls for blood-count monitoring Oversimplified; monitoring does not eliminate risk
It has an on-site lab with results in about 30 minutes Rise says so; we couldn't independently confirm it Provider-stated

Evidence checked November 3, 2026: Rise contact/location, July 2024 state claim, current intake, eTRT, TRT Basics, March 2020 guide, AUA guideline, and FDA safety update.

Our take: Rise's published two-test process is a point in its favor. Its pages still leave conflicts on price, scope, and terms. That's why you should get your price and terms in writing; public pages alone can't establish the quality of your care.


Can you use Rise Men's Health if you don't live in Texas?

Rise's current intake says its services are not available outside Texas and offers a waiting list. It advertises eTRT video visits across Texas, with blood draws at partner labs. Your location still needs to fit the clinician's licensing and prescribing rules.

HHS licensure guidance ties care to where the patient is located. A Texas home address is not a promise of service while you are traveling in another state.

This is the one big limit, so here it is plainly.

If you're outside Texas, don't pay on the strength of an older "15 states" article. Use your in-network doctor or check a provider that confirms service in your state. The comparison below covers the alternatives after Rise's costs and terms.

For a Texas reader, insurance billing and pharmacy choice are the useful advantages. Rise says it offers both. Its one-state focus does not by itself prove either benefit will work with your plan or prescription.

If you're in Texas, here's how it works where you live:

  • Near Dallas–Fort Worth: Rise lists the Roanoke clinic across from City Hall, about 20 minutes from DFW Airport by its estimate. Rise says you can get labs done in the office and in-office follow-ups.
  • Anywhere else in Texas: Use eTRT video visits. Rise orders your blood work at a partner lab near you. It names Quest and LabCorp in its March 2020 telehealth guide; confirm the current lab location.

If you want insurance, start with your plan's directory or TRT providers that take insurance. If you're considering the featured Male Excel offer, use Find My TRT Path to check its age and state eligibility. It does not decide whether TRT is right for you.


Does Rise Men's Health take insurance?

Yes—Rise says it bills commercial plans, including Aetna, Baylor Scott & White, BCBS, Cigna, and UnitedHealthcare, and accepts HSA and FSA funds. That does not confirm your exact plan's network, coverage, or out-of-pocket cost. Its office-membership waiver says insurance claims cannot be filed for office services during that agreement.

That last sentence is the clause we promised to show you.

The insurance waiver hiding in Rise's terms

Rise's Terms & Conditions include a section titled "Insurance Waiver." In plain English, it says that under the office-membership agreement:

  • Rise will not file insurance claims for services you get in the office, and the clause also prohibits members from filing those claims themselves.
  • To switch to insurance, you have to cancel your membership first, under its cancellation policy.

What this means for you: Check your payment path before your first visit. If you think your plan might cover TRT, ask Rise to check it before buying a membership. Don't buy a cheap monthly plan and assume you can switch later. Get the agreement for your specific service in writing. Read Rise's terms.

Four separate insurance checks

"Takes insurance" and "covered" are two different promises. Your plan makes four separate decisions, and any one of them can leave you with a bill.

Rise Men's Health review table 4: Four separate insurance checks
What gets checked The question to ask Who answers
1. The clinician Is Rise, and the clinician I'll see, in-network for my exact plan? Your insurer, using the directory or member-services line
2. The lab Is the lab that draws my blood in-network, and does my plan require two tests drawn before 10 a.m.? Rise and your insurer
3. The medicine Is the exact testosterone product on my plan's covered-drug list? Does it need prior approval from the plan? Your insurer and pharmacy
4. The pharmacy Will the prescription go to a pharmacy my plan covers? Rise and your pharmacy

Rise publishes this lab summary for the carriers it lists. It is provider-stated, not a verified copy of your plan's current coverage rules:

  • Aetna and Baylor Scott & White: two testosterone results below the lab's normal range or practice guidelines
  • BCBS and Cigna: the same, with both tests drawn before 10 a.m.
  • UnitedHealthcare: two total testosterone results below the normal range, or other set criteria involving free testosterone

Two terms you'll see here. Total testosterone is all the testosterone in your blood. Free testosterone is the small part that isn't attached to proteins.

For any plan not on that list, Rise's own advice is to assume you'll need tests drawn before 10 a.m. Use this list to ask your insurer about its current policy; two low results alone do not guarantee coverage or establish a diagnosis. Rise's published summary.

Rise says it checks your benefits for you. Its March 2020 telehealth guide describes checking benefits before the first visit; its eTRT page says eligibility is discussed during the initial visit. Confirm whether you can get the check before paying. The eTRT page also describes helping self-pay patients file a CMS-1500 insurance claim form. Ask which services qualify, because the office-membership waiver bars claims for office services. Filing a claim is not the same as getting paid back.

Rise's TRT Basics page cites a $15–$30 national average co-pay and elsewhere advertises a $0–$30 average for eTRT, plus coinsurance or deductible. These are provider-published figures without supporting patient-cost data, not a quote for your plan. Pricing and insurance statements.

Want to use your insurance? Call Rise before you book and ask them to check your exact plan. That includes your deductible, the lab, and the medicine, not just whether they "take" your carrier.
See Rise's contact options: (817) 900-0304 →
For general questions only. Don't send detailed health information through a website contact form.


How much does Rise Men's Health cost for a full year?

Rise's published eTRT starting charges add to $1,338 for an initial $150 visit plus 12 payments of $99, but that is not a complete first-year quote. Its other pages show different ranges without a clear map of plans and inclusions. With insurance, your cost depends on your deductible, co-pays, lab charges, and medicine.

The "$99 a month" headline is only the start. We did the math, using only Rise's published numbers, and kept missing charges visible.

Rise's first-year cost, line by line

Rise Men's Health review table 5: Rise's first-year cost, line by line
Published-price scenario How we got the number 12-month subtotal What could add to it or change it
TRT Basics subscription range; setting not specified $99 to $225 a month × 12. Rise lists the first visit, lab work, four follow-ups per month, and prescription needs. $1,188 to $2,700 Which tier includes each item; whether prescription needs includes medicine, supplies, and shipping; any price increase; travel if you choose office care
eTRT self-pay, at the published starting price $150 first visit + ($99 × 12) $1,338 Any separately billed medicine, initial and repeat labs, supplies, shipping, physical, or additional visits
Historical telehealth-guide scenario; not a current quote $150 + ($150 × 12), using the top monthly figure in the March 2020 guide $1,950 Whether that old tier is still offered, plus any separate charges
Using two pages; not a confirmed eTRT plan $150 + ($225 × 12), only if Rise confirms that monthly tier and a separate first-visit charge $2,850 Whether these charges belong to the same plan, plus any separate charges
Insurance Your deductible payments + co-pays + coinsurance + uncovered charges, with each item counted once Depends on your plan Exact clinician, lab, pharmacy and drug coverage; prior approval; services outside your benefits

Sources: Rise's eTRT page, TRT Basics, and its March 2020 telehealth guide. Checked November 3, 2026. These numbers are math, not a quote. Don't add the $150 first visit if your plan already includes it.

The model assumes 12 monthly payments at an unchanged price. TRT Basics bases its figures on a year of treatment, but that does not establish an annual payment commitment; the public subscription terms describe monthly renewal and an initial 30-day condition. Get the billing start date, minimum term, and current patient agreement before you pay.

Your complete cash total is: initial care + recurring care + all required initial, repeat, and monitoring labs + medicine + supplies + shipping + any separate physical or follow-up fees. Add only items that are not already included in another charge. Rise's public pages do not supply enough detail to fill every part of that model.

The biggest unknown is the medicine. If your self-pay plan includes it, confirm the exact product, quantity, and refill schedule covered by that price. If it doesn't, add your pharmacy's price on top. Ask Rise this one question before anything else.

Our take: For a Texan whose insurance covers the proposed care, Rise is worth checking against the in-network alternatives. For a Texan paying cash, the low headline price is not enough to rank it. Get the medicine and every other charge included in the comparison. Ask.

Build your real number with the question worksheet below. Write each answer in, and leave a blank wherever Rise or your insurer hasn't given you a number. A blank means "still unknown." It does not mean "free." For a broader budget comparison, use our TRT cost guide.


How does treatment at Rise work, step by step?

Rise describes a video or in-office visit about your symptoms and health history, followed by two morning testosterone tests for new patients. A clinician still has to assess the results, symptoms, cause, and treatment risks before prescribing. Its pages give different monitoring intervals, so ask for your own testing and follow-up schedule.

Here's the path, based on Rise's own pages.

  1. First visit. A video visit (or in-office near DFW) about your symptoms, history, and options. Rise collects intake forms first so the visit goes deeper.
  2. Two morning blood tests. New patients get two testosterone tests on different days, both before 10 a.m., according to Rise. Rise says you don't need to fast; the Endocrine Society recommends morning fasting tests, while the AUA does not insist on fasting. Ask the ordering clinician for the instructions for your diagnostic tests. If you're already on TRT and have recent labs, Rise says it can get you started faster; records do not guarantee a continued prescription.
  3. Check whether an annual physical is required. Rise's March 2020 telehealth guide says its TRT service requires an annual physical. It describes getting one at a local clinic or your own doctor and sending Rise the records. Ask whether this still applies to your plan and whether the cost is separate.
  4. Your plan and prescription. If treatment is clinically appropriate, Rise says it designs a plan and either ships the medicine or calls it in to a pharmacy you choose. The exact product, pharmacy, and refill timing need confirmation.
  5. Follow-up testing. Rise's eTRT page recommends rechecking levels every 3 to 6 months, depending on your plan. TRT Basics says quarterly blood work, while its March 2026 monitoring article describes an individualized schedule, including earlier checks after starting or changing treatment. Confirm which tests and visits are included, including the repeat diagnostic draw. Rise's monitoring article.

Why the two-test rule protects you

One low number is not a diagnosis. Testosterone rises and falls during the day and from day to day. Here's what the major medical groups say:

  • The AUA says to diagnose low testosterone only after two early-morning tests on separate days. It treats a total testosterone below 300 ng/dL (nanograms per deciliter) as a "reasonable cut-off" when symptoms or signs are also present.
  • The Endocrine Society says the same thing a little differently. It calls for symptoms or signs plus consistently low levels, confirmed with a repeat morning fasting test.

Rise's published two-test process matches the AUA's repeat-morning-test requirement. It's a real point in its favor. It does not prove how each patient is evaluated, and neither symptoms, a quiz, one test, nor 300 ng/dL alone makes the diagnosis. A clinician also needs to investigate why testosterone is low. AUA guideline · Endocrine Society guideline.

What good monitoring should include:

  • Testosterone level. The AUA suggests checking every 6 to 12 months once you're stable.
  • Hematocrit. This is the share of your blood made up of red blood cells. Testosterone can push it too high.
  • PSA. Prostate-specific antigen is a blood test for prostate health. The AUA says men over 40 should have it checked before starting.
  • Blood pressure and symptoms. Testosterone can raise blood pressure. Follow-up should also check whether symptoms improve and whether side effects appear. FDA blood-pressure warning · Endocrine Society monitoring guidance.

Ask Rise how it handles each of these. We're not telling you how to dose or what level to aim for. That's your clinician's job. Our low-testosterone testing guide explains the evaluation questions.

When local or specialist care is the better starting point

A recent heart attack or stroke, untreated severe sleep apnea, a high red-cell count, prostate concerns, or a possible pituitary problem calls for a fuller assessment. Start with primary care, urology, or endocrinology when these issues need evaluation; fertility plans may call for reproductive urology. These are reasons to coordinate care, not to treat an online intake as clearance. Clinical guidance.


Which treatments does Rise offer, and where does the medicine come from?

Rise lists testosterone injections, locally compounded gel, and dissolving tablets, but it does not identify every exact product or current dispensing pharmacy. Its terms name Empower Pharmacy and an unexplained "AD," while eTRT also describes pharmacy choice. hCG and clomiphene are separate, non-testosterone medicines; they are not TRT.

Testosterone products with an unidentified approval status

Rise Men's Health review table 6: Testosterone products with an unidentified approval status
Treatment What Rise says What is established What to ask
Testosterone injections Its preferred treatment; describes both muscle and under-the-skin routes FDA-approved testosterone cypionate exists, but Rise does not name the exact injection product on these pages "Is mine an FDA-approved product or compounded?"
Troches (dissolving tablets) Dissolve in the mouth Rise does not identify the exact preparation or its approval status; this description is not proof of an FDA-approved oral product "Who makes these, and are they FDA-approved?"

Compounded testosterone

Rise Men's Health review table 7: Compounded testosterone
Treatment What Rise says FDA status What to ask
Testosterone gel Compounded locally FDA-approved gels exist, but Rise says its gel is compounded "Why compounded instead of an FDA-approved gel?"

What "compounded" means: Compounding involves preparing or changing a drug to meet a patient's needs. The FDA says compounded drugs are not FDA-approved. The FDA also doesn't review them for safety, effectiveness, or quality before they're sold. They are not the same as an FDA-approved generic. FDA explanation.

FDA-approved testosterone products

The AUA guideline says doctors should prescribe commercially made testosterone over compounded testosterone when possible. An FDA-approved injection or gel exists, but that does not establish which product Rise would prescribe for you. One approved injection example is documented in the testosterone cypionate prescribing information. Ask for the exact product name and manufacturer, then check your plan's drug list. AUA guideline · FDA testosterone information.

Non-testosterone medicines

Rise Men's Health review table 8: Non-testosterone medicines
Treatment What Rise says What it is What to ask
hCG, sometimes with clomiphene Offered for some men with fertility goals These are not testosterone and not TRT; each has its own indication, risks, and approval status (see fertility) "Is this meant to replace TRT or go with it, and why is it appropriate for me?"

Rise's treatment list is provider-stated; it is not proof that every listed format is offered in every plan. The treatment-format guide explains what to compare.

The pharmacy question

Rise's eTRT page says it will either ship your prescription or call it in to a pharmacy you choose. Rise's undated Terms & Conditions name Empower Pharmacy and "AD" as fulfillment pharmacies for its online platform; they do not explain what AD means. Rise's terms.

Here's what public records show about Empower:

  • The FDA sent Empower warning letters in April 2025 and September 2026. Both named Empower Clinic Services, LLC dba Empower Pharmacy at its Houston facility and raised concerns about sterile-drug production. The 2026 letter also addressed certain compounded weight-loss drugs; its findings were not all about testosterone. FDA acknowledged company responses and some adequate corrections, while other responses remained insufficient or deficient.
  • Empower voluntarily recalled 8,230 vials of compounded testosterone cypionate, lot 202364, starting May 2, 2025, because sterility could not be assured. The FDA enforcement record D-0420-2025 identifies the affected lot. This is a specific recall, not a finding that all current Empower products are affected.

What we don't know: whether Rise sends any prescriptions to Empower today, or whether any Rise patient received the recalled lot. The public terms do not establish a current prescription-level pharmacy assignment, and the eTRT page describes pharmacy choice. So don't assume either way. Ask:

"Will my testosterone be an FDA-approved product or compounded? Which pharmacy fills it?"

You have a right to a straight answer before you pay.


What if you want kids?

Testosterone therapy can lower sperm production, and the AUA says men who are currently trying to conceive should not be prescribed testosterone. Rise says it offers hCG and clomiphene for some men with fertility goals, but neither guarantees fertility preservation or recovery. If you want a child soon, see a urologist or reproductive specialist before starting anything.

Here's the plain version. Testosterone from outside the body can reduce the hormone signals that tell your testicles to make testosterone and sperm. Sperm production, called spermatogenesis, can drop as a result. For some men it drops a lot.

What Rise offers: Rise says it uses hCG, sometimes with clomiphene (Clomid), for men who want to keep their own testosterone and sperm production going. It describes this as popular with men in their late 20s and 30s who want kids. Know these things before you count on it:

  • These are not TRT. hCG and clomiphene work differently than testosterone. Don't treat them as swaps for each other.
  • Clomiphene is used "off-label" in men. Its FDA label covers ovulation problems in women. Off-label means a doctor can still prescribe it for something else. Clomid prescribing information.
  • hCG has a different approval history. Certain hCG products are FDA-approved for selected cases of male hypogonadotropic hypogonadism—low testosterone caused by insufficient hormonal signals. That does not mean every hCG use or combination for fertility during TRT is an approved indication. Pregnyl prescribing information.
  • There's no guarantee. No one can promise these drugs will protect or restore your fertility.

Our recommendation:

  • Want a baby soon? Start with a reproductive urologist or a fertility-focused doctor, not a TRT program. The AUA also says men interested in future fertility should have a reproductive health evaluation before treatment.
  • Kids are a "maybe someday"? Tell Rise at your first visit and ask how it plans to watch your fertility.

The fertility recommendations come from the AUA guideline and Endocrine Society guideline. Read more in our guide to TRT and fertility.


Will Rise's online TRT change after December 31, 2026?

Possibly: the current federal telemedicine extension runs through December 31, 2026 and allows DEA-registered clinicians to prescribe testosterone through qualifying video visits without a prior in-person exam. Testosterone is Schedule III, and a valid prescription, medical purpose, licensing, and applicable state rules still matter. Rise's physical clinic offers a place to ask about examination options; it does not guarantee compliance with a future rule.

Schedule III means the federal government regulates testosterone more tightly than ordinary prescriptions. You always need a valid prescription.

Here's the timeline:

  • The default law (the Ryan Haight Act): generally requires a prior in-person medical evaluation for an internet prescription of a controlled substance unless a legal exception applies.
  • Since 2020: the DEA and HHS have repeatedly extended temporary rules allowing qualifying telemedicine care without that prior in-person evaluation.
  • The current extension: effective January 1 through December 31, 2026.
  • What's next: the DEA has been working on a permanent "special registration" rule for telemedicine prescribing. As of this check, what happens on January 1, 2027, isn't settled.

What this means at Rise:

  • Near DFW: ask whether the Roanoke clinic can provide any examination your prescriber requires, and what it would cost.
  • Elsewhere in Texas: ask Rise one question before you sign up: "If an in-person exam becomes required in 2027, where would I get it, and what would it cost?"

Rise's 2020 guide describes an annual physical, but a physical by another clinician does not automatically satisfy the controlled-substance prescribing rules. Get the answer for your prescriber and care plan. The federal flexibility does not make a questionnaire alone sufficient or waive state practice rules. DEA/HHS extension · Federal rule.

We'll update this section when the rule changes.


What are the downsides of Rise Men's Health?

The main downsides are the published Texas-only intake, unclear plan-level costs, and conflicting refund language in the public terms. The office-membership insurance waiver and undisclosed prescription-level pharmacy also need an answer before you pay. Get those answers in writing; a good star rating does not resolve them.

We listed these plainly so nothing surprises you later.

  1. Texas only, according to current intake. If you're elsewhere, don't assume the older multi-state claim applies. See your options.
  2. Unclear plan contents. TRT Basics lists $99 to $225 a month; the March 2020 telehealth guide lists $99 to $150. Neither maps a specific medicine and quantity to each tier. Fix: ask for an itemized quote, including both diagnostic tests and ongoing labs.
  3. A refund contradiction in the terms. One section gives you 30 days to ask for a refund on a monthly subscription. Another section says all sales are final and can't be refunded. The refund links point to another domain, hmealthy.com. Fix: get the refund rule for your exact service in an email before you pay.
  4. The insurance waiver. The office-membership clause bars claims for office services during the agreement. Fix: check your insurance path before buying that membership.
  5. Unclear agreement scope. The same terms page mixes office membership, platform, product, and standalone laboratory services, without a verified revision date. Fix: ask which current patient agreement applies to you.
  6. Overstated safety marketing. TRT Basics suggests its treatment schedule avoids side effects. Monitoring does not eliminate risk. Fix: ask who your clinician will be, what risks apply to you, and how symptoms, blood pressure, and lab results will be followed.

The terms that matter, in plain English

From Rise's public Terms & Conditions, checked November 3, 2026. The page mixes several service agreements; ask which clauses apply to your plan.

Rise Men's Health review table 9: The terms that matter, in plain English
What the terms say What it means for you
Memberships renew every month until you cancel; the monthly-subscription clause also refers to cancellation after the first 30 days You'll be charged again unless you cancel before your renewal date; confirm the first-month condition and notice deadline
You cancel by emailing info@risemenshealth.com Keep a copy of the email and ask for a confirmation
Rise can raise subscription prices at any time Your $99 rate isn't locked in
The office-membership waiver bars insurance claims for office services Check your payment path and the agreement before you start
Disputes go to private arbitration, and class actions are waived (this appears in the lab-services section) You may not be able to sue in court or join a group lawsuit
The general site clause says 25 or older; the lab-resale section says 18 or older These are different service terms, not a clear clinical age policy. Adults under 25 should ask Rise before booking.

None of this means Rise is a bad clinic. It means the public paperwork leaves practical questions unresolved; we did not test the care itself. That's exactly why the questions below matter.

Refills, support, and your records

Rise publishes phone, text, and email contact options, but we did not verify a guaranteed response time, refill lead time, or clinical coverage outside office hours. Its public pages also do not establish a complete process, fee, or turnaround for getting your lab results, visit notes, and prescription record, or what portal access remains after cancellation. Ask for those details before transferring care. Contact · Privacy policy.


Rise Men's Health vs. online TRT programs: which fits you?

Rise's clearest fit is a Texas resident who wants to check insurance billing, its published two-test process, and pharmacy choice. If Rise cannot serve you, a cash-pay online program or an in-network local clinician may fit; compare the exact state, product, tests, and full quote. Remote care does not promise that you will never need an in-person examination.

How Rise compares on a full year

Rise Men's Health review table 10: How Rise compares on a full year
Option First-year math Insurance? Medicine Source and date
Rise, starting eTRT scenario $1,338 + any separately billed medicine, labs, supplies, shipping, physical, or visits Yes, provider-stated, or self-pay Exact injection product not stated; gel described as compounded Rise eTRT, Nov 3, 2026
Male Excel, injection-plus-thyroid bundle $99 consult + ($120 × 12 medicine bundle) + ($99 × 12 membership) = $2,727 + shipping, before any other separately quoted charge No Compounded testosterone cypionate; thyroid medicine is a separate treatment in this bundle Male Excel pricing, Nov 3, 2026
Taurus Meds, advertised offer $49 test/consult + ($149 × 12) = $1,837 if prescribed; offer says no membership fee, while general terms separately describe a fee No Offer names testosterone cypionate and gel and describes compounded hormones; exact product and pharmacy need confirmation Taurus offer and terms, Nov 3, 2026
Hone Health, Plus plan $45 initial test + $45 lab confirmation + ($135 × 12) = $1,710 before medicine; $80 home confirmation makes that $1,745 No Depends on prescription; confirm exact product and approval status Hone Plus details, Nov 3, 2026
Your in-network doctor Depends on your plan For covered care Can discuss an FDA-approved product if treatment is appropriate; formulary rules apply Your benefits and clinician

Male Excel's own pricing page says its medicine price can change with your dose. The $2,727 figure is one published bundle, not its universal minimum: its separate injection page lists medicine from $62.50 a month, syringes at $15 a month, and membership at $99 a month or an advertised $79 monthly equivalent on an annual plan. The medicine-only page describes $125 billing every 60 days. Confirm which package, testing, shipping, and commitment apply before comparing a quote. Separate injection pricing.

The tables use 12 monthly price equivalents, not a checkout test or a promise about the number of shipments in a calendar year. Taurus's offer and general terms need reconciliation; Hone's quoted Plus figures exclude medicine. These amounts do not establish which provider will cost you least.

Rise Men's Health review table 11: How Rise compares on a full year
Rise Men's Health Male Excel Taurus Meds Hone Health Your in-network doctor
Where Texas, according to current intake All states except the 11 listed below, provider-stated Complete current TRT state list not located Confirm your state before paying Where your plan has an available in-network clinician
Insurance billed Yes, provider-stated; exact plan must be checked No No No For covered care
In-person option Published Roanoke clinic No patient-facing clinic option verified here No patient-facing clinic option verified here No patient-facing clinic option verified here Choose a practice offering in-person care
Diagnosis process published Two tests before 10 a.m., plus clinical assessment At-home testing; repeat-morning-test rule not clearly stated on the reviewed pages Initial lab test advertised; repeat-morning-test process not established Initial and confirmatory tests priced separately; follow-up tests included in Plus Ask how symptoms, repeat morning tests, and the cause will be evaluated
Testosterone product Injection product not stated; gel described as compounded Compounded testosterone cypionate in the compared injection options Cypionate and gel named; compounded-hormone description contains inconsistencies Depends on prescription; confirm the exact product Ask about an FDA-approved formulary product if appropriate
Your own pharmacy Yes (provider-stated); confirm the exact prescription No; terms restrict dispensing to contracted pharmacies Not clearly stated Yes (provider-stated); membership continues Usually possible; confirm product and plan network
First-year math $1,338 starting subtotal, plus unconfirmed charges $2,727 bundle scenario plus shipping; other packages differ $1,837 offer arithmetic; reconcile fee and inclusion terms Plus: $1,710–$1,745 before medicine under the scenarios above Depends on your plan
Checked Nov 3, 2026 Nov 3, 2026 Nov 3, 2026 Nov 3, 2026 Your current benefits

Research Rise first if:

  • You live in Texas
  • You want insurance to help pay
  • You'd rather fill your prescription at your own pharmacy

Compare Male Excel if:

  • You're outside Texas, in one of the states it serves
  • You're fine paying cash
  • You accept a program advertising daily home injections, with unlimited support-team messaging and provider e-visits

Compare Taurus Meds if:

  • You want to investigate its advertised $149 monthly offer
  • You get a clear written checkout first, showing your state, total price, exact medicine, and pharmacy

Compare Hone Health if:

  • You want a cash program that still lets you use a local pharmacy
  • You understand that membership continues and Hone does not handle insurance claims or prior authorizations

Start with your own doctor if:

  • You have good coverage
  • You don't need a specialty clinic

Know these before you pick a cash program:

  • Male Excel: the monthly-billed membership is $99 on top of medicine; a separate annual-plan rate is also advertised. If your quoted package includes a thyroid tablet, it is a separate medicine, so ask why it's included if your thyroid tests are normal. Male Excel describes the business as physician-founded. Its FAQ excludes AL, AK, AR, CT, HI, ID, LA, MN, MS, NH, and RI and names Anazao Health Corp. and WellDyneRx-FL as pharmacies; confirm your actual dispenser. FAQ · Terms.
  • Taurus Meds: its general terms mention a recurring $17.99 member fee per billing period unless stated otherwise at purchase, while this TRT offer explicitly says no membership fee. Get that resolved for your offer before paying. Its product section also names another program and repeats an injection description under gel; the exact medicine and pharmacy need a written answer. Offer · Terms.
  • Hone Health: the local-pharmacy option keeps its cash membership in place, and medicine is billed separately. Pharmacy policy.

Outside Texas, or done with insurance paperwork? If Male Excel serves your state and you are comparing cash-pay care, its published prices are a place to start. Go in knowing its injection options are compounded and its pages describe different packages.
Review Male Excel's published prices → Comparing the other options? Read Taurus Meds' $49 test and $149 monthly offer → · Read Hone Plus prices and lab requirements → · Want insurance instead? See TRT providers that take insurance →
These links go directly to official provider information. TRT Provider Guide has commercial relationships with some providers, as disclosed above; that does not establish which treatment or provider is right for you.

Check Male Excel's online consultation and state eligibility →


Ask Rise these 9 questions before you pay

These nine questions address the main gaps in Rise's public pages: your full first-year price, medicine, pharmacy, network status, refunds, cancellation, clinician access, monitoring, and the plan after December 2026. Ask for the answers by email so you have them in writing.

Copy these, or print the page, and fill in the answers.

Rise Men's Health review table 12: Ask Rise these 9 questions before you pay
# Ask Rise Why it matters Rise's answer
1 "What will I pay in my first 12 months, line by line, at my likely dose—including both diagnostic tests, ongoing labs, visits, medicine, supplies, shipping, and any physical?" Turns "$99 a month" into a real number
2 "Does my monthly plan include the medicine? If not, what's the cost? What refill quantity, lead time, and delivery charges apply?" Shows whether medicine and refills add to the price
3 "Will my testosterone be FDA-approved or compounded? Which pharmacy fills it?" Safety, quality, and insurance coverage
4 "Are you in-network for my exact plan? Can you run my benefits before my visit?" Avoids surprise bills
5 "Which lab will I use, and is it in my network?" Lab bills are where many surprise costs show up
6 "What's your refund rule, and how do I cancel? Is there a minimum term or notice deadline? Please send the agreement for my service in writing." Your public terms contain conflicting refund language
7 "Who will my clinician be, and how often will I see Dr. LeCroy?" Sets clear expectations
8 "How do you check hematocrit, PSA when appropriate, blood pressure, symptoms, and my testosterone over time? Which tests and visits are included?" Safety monitoring and follow-up costs
9 "If an in-person exam is required in 2027, where would I get it?" The federal rule is set to expire Dec 31, 2026

Also ask your insurer:

  • "Is [the exact medicine] on my plan's drug list? Does it need prior approval?"
  • "How much of my deductible is left?"

Also ask about continuity: "How do I obtain my lab results, visit notes, and prescription record if I transfer care, and what happens to refills or portal access after cancellation? Are there record-release fees or delays?" If fertility matters to you, ask how it changes the evaluation and care plan.

Keep it private. Rise's general contact form is meant for general questions, not your medical details. Ask Rise for its secure patient portal or intake forms for anything personal.

Got your answers, and they work for you? If you're a Texas resident, Rise's intake form is the next step. A licensed clinician still decides whether treatment is right for you.
Start Rise's Texas intake form →


How we researched this Rise Men's Health profile

We built this profile from Rise's own public pages and terms, review mirrors, FDA records, the AUA and Endocrine Society guidelines, and the federal telemedicine rule. We did not receive treatment from Rise or contact it for this version. We distinguish verified records, provider statements, customer-experience signals, and our judgment.

Who made it: TRT Provider Guide's editorial research. TRT Provider Guide is the independent decision resource for testosterone replacement therapy care. We are not a clinic, pharmacy, lab, or insurer.

How we did it: We followed our published method, How We Review TRT Providers. For this profile, that means:

  • We separate verified facts from what a provider claims.
  • We show the cost arithmetic and state what is still missing.
  • We keep conflicts visible rather than guessing.
  • We have not assigned Rise a numeric score in this profile.

What we checked: Every Rise page listed in our "What we actually verified" box. We compared them against one another, its public terms, and outside records. We also checked review sources for overlap and did the first-year math ourselves.

What we didn't do: We didn't get treated at Rise. We didn't test its checkout, time its support responses, or pull individual clinician license records. If we obtain a documented response from Rise, we'll add its answers with the date.

Corrections: If something here is out of date, tell us through our corrections page. This page has not been reviewed by a clinician. Read our editorial standards and privacy policy.


Rise Men's Health FAQ

These short answers cover the main practical questions about Rise Men's Health. Each one reflects what Rise's public pages and outside records showed on November 3, 2026.

Is Rise Men's Health a real doctor's office?

Rise lists a physician-directed clinic at 400 S. Oak St., Suite 120, in Roanoke, Texas. It names Kenneth LeCroy, M.D., as medical director and lists a physician assistant and nurse practitioners. Ask who will handle your visits; we did not verify each clinician's current license record. Rise's team · Contact.

Can I use Rise Men's Health if I live in Oklahoma, Louisiana, or another state?

Not right now. Rise's intake form says its services aren't available outside Texas and offers a waiting list. If you're outside Texas, see your options.

Do I have to go to the Roanoke office?

Rise advertises eTRT video visits across Texas and blood draws at partner labs. Its March 2020 guide describes a separate annual physical that can be done locally, with records sent to Rise. Confirm the current exam requirement and cost before assuming all care can stay online. Rise telehealth guide.

How much does Rise Men's Health cost?

Rise lists a $150 first online visit and self-pay plans starting at $99 a month. That is $1,338 for the visit plus 12 monthly payments, before any separate medicine, labs, supplies, shipping, physical, or visit charges. With insurance, get your actual deductible, co-pay, coinsurance, and drug costs checked. Rise eTRT pricing.

Does Rise Men's Health take Medicare?

Rise's public pages don't say. Its insurance list names commercial plans only. Call (817) 900-0304 to ask before you book.

Can I use my HSA or FSA at Rise?

Rise says yes. Keep your itemized receipts in case your account administrator asks for them.

Can I cancel Rise anytime?

The public terms describe monthly renewal and email cancellation before renewal, but also refer to cancellation after the initial 30 days. They contain conflicting refund clauses and cover several services. Get the minimum term, notice deadline, and refund rule for your plan in writing before you pay. Rise terms.

Can I use my own pharmacy?

Rise's eTRT page says it can call your prescription in to a pharmacy you choose or ship it to you. Confirm this applies to the exact medicine you're prescribed.

Is Rise's testosterone compounded?

It depends on the form and the pharmacy. Rise says its gel is compounded locally. Ask whether your injections are an FDA-approved product.

Does paying for a visit guarantee a prescription?

No. A licensed clinician decides whether treatment is right for you, based on your tests and history. Rise's own terms say a prescription isn't guaranteed.

Is hCG or Clomid the same as TRT?

No. They're different medicines that work differently than testosterone. They can't be swapped for each other, and neither one can guarantee fertility.

What happens if I stop TRT?

Your levels and symptoms are not guaranteed to return to their old baseline on a set schedule. Never stop or change treatment without talking to your clinician. Research on recovery after testosterone treatment shows why one recovery timetable cannot be promised; the study does not predict an individual Rise patient's course.


Considering the featured Male Excel offer? Use our free Find My TRT Path tool to check its age and state eligibility. It is educational and does not diagnose low testosterone or decide whether treatment is right for you. For local or specialist care, start with the online-vs-local guide.


Sources

All linked material below was checked for this profile on November 3, 2026. Publication dates are given only where the source displays one; an access date is not a claim that a page was recently updated.

Rise Men's Health (official pages)

Review snapshots

Medical, regulatory, and pharmacy sources

Comparison providers (official sources)

Not sure which TRT route fits you?

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