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Cenegenics Testosterone Reviews: What You'd Really Pay, Get, and Sign (2026)

Cenegenics testosterone reviews come down to one fact: this is a broader health membership, with testosterone only if prescribed. Its 4–6 hour assessment and ongoing coaching may suit people who want the full workup and can travel. For testosterone alone, insurance-funded care, or near-term fertility plans, compare other care routes first.

· Public-source research. Not a hands-on review and not medically reviewed.

That answer shifts if you need insurance to pay (Cenegenics takes none), can't travel to a listed center, or hope to have kids soon. And there's a catch: Cenegenics' own web pages leave open questions on price, medications, travel, and contracts. We found nine points that need context or a written answer. Some statements conflict; others describe different stages, groups, or measures. They're laid out below, so you can settle the questions that affect your plan in writing before you spend a dollar.

Cenegenics is best for you if: you want a deep, in-person health workup (body scans, fitness testing, artery ultrasound, brain testing), a coach for food and training, and lab checks every three months, and you can afford the assessment and ongoing charges in a written quote.

It's not for you if: you mainly want testosterone handled without the broader bundle, you need insurance, you can't get to a center, or you're trying to conceive and haven't had fertility-focused medical advice.

Cenegenics testosterone review table 1: Comparison
Quick facts (checked Nov 2026)
First-year cost model $15,295–$29,200 if the FAQ assessment and both monthly charges apply for 12 months; not a confirmed quote or complete bill
Insurance Not accepted. Cenegenics says parts may qualify for HSA/FSA payment; confirm eligible charges with your plan.
In-person visits Cenegenics describes a 4–6 hour assessment at a center, plus a yearly in-center review
Testosterone guaranteed? No. Cenegenics' policy says membership doesn't guarantee any prescription.
Contract The FAQ says no minimum commitment; public policies refer to a separate Membership Agreement, recurring charges, and arbitration
Clinician record A 2026 Nevada board order concerns a physician listed at Las Vegas; read the specific finding before choosing your clinician
Cenegenics testosterone review table 2: Comparison
If your priority is… Your best next step
A full health workup plus coaching, with time and budget to visit a center Ask Cenegenics for a written 12-month quote
Focused testosterone care without the full longevity bundle Compare focused TRT programs
Using insurance Start with your primary care doctor or a urologist
Having children soon See a urologist or male-fertility specialist first
Not sure yet Explore TRT Provider Guide's Find My TRT Path tool, an educational age and state eligibility check for the featured Male Excel offer

TRT Provider Guide is the independent decision resource for testosterone replacement therapy — helping U.S. adults understand how low testosterone is evaluated, compare online and local care models and providers, and choose the next step that fits their health needs, fertility plans, budget, state, and care preferences, with every material claim verified and dated.

This guide focuses on U.S. adult men being evaluated for testosterone deficiency.

Educational information, not medical advice. This page can't diagnose low testosterone or tell you whether treatment is right for you. If you have chest pain, signs of a stroke, or sudden leg swelling with shortness of breath, get emergency care.


How much does Cenegenics cost for testosterone therapy?

Cenegenics presents testosterone as one possible part of its broader program; we did not find a current stand-alone TRT price in the reviewed pages. Its FAQ lists a $4,495–$13,000 assessment, a $550–$750 monthly program fee, and $350–$600 a month for supplements and prescriptions. Adding the assessment and 12 months of both recurring charges gives an illustrative $15,295–$29,200, not a confirmed first-year quote.

We built this first-year scenario from the pieces Cenegenics publishes itself. It assumes 12 full months of both recurring charges, no overlap between them, and no credits. Required extras not priced on those pages still need to be added.

Cenegenics testosterone review table 3: How much does Cenegenics cost for testosterone therapy?
What you pay for Cenegenics' stated range First-year scenario
Initial Performance Health Assessment (at a center) $4,495–$13,000 $4,495–$13,000
Program fee: physician, coach, phlebotomist, coordinator, scheduled lab work $550–$750 a month $6,600–$9,000
Monthly supplies: supplements, prescriptions, and hormone treatment "as clinically indicated" $350–$600 a month $4,200–$7,200
Illustrative first-year sum—not a quote $15,295–$29,200
Cenegenics' own stated yearly average $14,000–$21,000 —
Travel to a center (assessment + yearly review) Inclusion not established Budget separately unless your quote includes it
Optional add-ons (heart CT scan, whole-body MRI, genetic tests) No price found in the reviewed pages Ask

Source: Cenegenics FAQ, checked November 3, 2026. Prices are what Cenegenics states, not a quote we received.

Why does our scenario differ from Cenegenics' "$14,000–$21,000 average"? The public FAQ does not explain how its annual average relates to those separate charges. Our top number assumes the top assessment tier and the top monthly ranges. Your real number depends on which charges apply, whether any overlap, and which tier a doctor recommends, so ask for it in writing.

One more wrinkle: the same FAQ says elsewhere that "medications are included in your program fee." That does not mean the entire supplies charge disappears: it also covers supplements and other items. You'll see why that clash matters a little further down.

Why you'll see four different Cenegenics prices online

You're not imagining it. Cenegenics publishes several price frames at once:

  • "Programs starting at $3,499." That's from its consult landing page. The page describes diagnostics and the program, but does not itemize what the starting price includes.
  • "$3,500 to $5,000" for the first evaluation. That's on its company information page.
  • "$4,495 to $13,000" for the assessment. That's on its FAQ.
  • "Discussed during your complimentary consultation." That's on its Optimize program page.

Older third-party pages add even more numbers, some from years ago. Our rule is simple: only a written, itemized 12-month quote counts.

What does year two cost?

The public pages do not establish a complete renewal-year price. If both recurring charges apply, program fee plus supplies runs $900–$1,350 a month, or $10,800–$16,200 over 12 months. The cost of the required yearly in-center review and any other renewal charges still needs to be confirmed; do not assume the initial assessment fee simply disappears.

Does insurance, an HSA, or an FSA help?

Cenegenics doesn't accept insurance. It says you can pay with HSA or FSA funds and that "parts of the program" qualify. Confirm eligible expenses with your plan administrator; payment acceptance alone does not establish tax eligibility. Check before you count on the tax savings, especially for supplements and coaching.

The honest trade-off

Here's the flaw, plainly. Cenegenics' public offer bundles testosterone care with a much broader program, and we found no current stand-alone TRT price. If you mainly want testosterone handled, you may be paying for a workup and coaching you didn't come for. Compare the full bills and care requirements before choosing the bundle.

Cenegenics describes a 4–6 hour in-person workup, a coach for food and training, and lab checks every three months that track far more than hormones. If that's what you came for, the price is buying the bundle, not the testosterone.

TRT Provider Guide earns commissions from some provider links on this site, including links on our Male Excel and Hone Health pages. The Male Excel consultation link below is a paid referral link and we may earn a commission. The Cenegenics links in this article are direct, non-affiliate links. Payment never changes what we report. See our affiliate disclosure.

Just want testosterone handled without the full bundle? Compare the care models and published costs below →

Want the whole workup? Request Cenegenics' free introductory call →

The right TRT provider is not the same for every person — it depends on whether low testosterone has been properly evaluated, your symptoms and health history, your fertility plans, your state, your insurance or cash-pay preference, your treatment-format preference, your budget, and whether online or in-person care is the better starting point. Some situations belong with primary care, urology, endocrinology, reproductive urology, or urgent or emergency care when the symptoms warrant it. If you are considering the featured Male Excel offer, use TRT Provider Guide's Find My TRT Path tool to check its age and state eligibility alongside the care routes and questions on this page. The tool is educational: it does not diagnose low testosterone, decide medical eligibility, or guarantee a prescription.


Is Cenegenics legit?

Cenegenics has a documented operating history dating to 1997, and its current terms identify BestLife Holdings, Inc. as its operator. Its directory lists 20 U.S. locations and seven international ones, but a company history and center list do not establish your doctor's current license status. "Legit" doesn't mean every claim on its website is proven, or that it's the right place for you to get testosterone.

Here's what we confirmed:

  • Ownership. BestLife Holdings announced the addition of Cenegenics in May 2022 with more than $12 million in growth capital. Cenegenics' privacy policy names the operator as BestLife Holdings, Inc. d/b/a Cenegenics.
  • Centers. Its location list shows Atlanta, Beverly Hills, Chicago, Cleveland, Dallas, Denver, Fayetteville (NC), Houston, Jacksonville, Las Vegas, Miami, New York City, Park City, Philadelphia, Phoenix, San Francisco, San Juan (PR), Soldotna (AK), Tulsa, and Washington, D.C. Abroad, it lists Athens, Bogotá, Doha, Lisbon, Mexico City, Nairobi, and São Paulo. The U.S. count includes Puerto Rico, and the Washington, D.C. location lists a McLean, Virginia address; this is not a list of 20 states or a prescribing-coverage map.
  • BBB. The Better Business Bureau profile for Cenegenics, LLC shows it as not accredited and rated A+ as of November 3, 2026. That rating concerns this listed business; it is not a medical endorsement or a check of every clinician.

Cenegenics also says its physicians see only one or two clients a day. It says only 1% of trainees qualify as Cenegenics Physician Partners, and that about a quarter of its patients are doctors and their families. Those are its claims. We can't verify them.

What did the Nevada medical board find?

On November 3, 2026, Cenegenics' Las Vegas page listed Shahab Mokhtare, MD as a center physician. The Nevada State Board of Medical Examiners' disciplinary record lists a June 5, 2026 settlement and order for him, license 13663, case 26-32772-1.

The board's summary records five statutory violations, including Nevada's malpractice and medical-recordkeeping provisions; Count V was dismissed with prejudice. The board ordered a public reprimand, a $10,000 fine, additional education, ethics requirements, and monitoring. It ordered license revocation but stayed it, placing the license on five years of probation. A stayed revocation is held back under the order's conditions; it is not the same as saying the doctor currently has no license.

This is a finding about a named physician, not every Cenegenics doctor or center. We did not independently confirm his current status in the live license-lookup system. If he is your proposed clinician, review the board order and current license conditions before paying; ask who will provide your care.

Check your own doctor before paying

A brand can be legit while the details of your care still need checking. At your consult, get your physician's full name and which center they work from. Then:

  1. Search your state's medical board for an active, unrestricted license.
  2. Check board certification at certificationmatters.org.
  3. Ask whether that doctor can legally treat you in the state where you'll physically be during care, not just where the center is.

Why one company page isn't enough

Cenegenics publishes a company information page with its own description, prices, and program claims. It is a provider source, not independent evidence. That's why we checked Cenegenics' claims against its own other pages instead of taking any one page at its word.


Which Cenegenics statements need context or a written answer?

We read Cenegenics' FAQ, consult landing page, program pages, company information page, terms, and cancellation policy side by side. These nine points include real fee and contract questions, plus statements that use different stages, groups, or measures. None of these proves bad faith; settle the questions that affect your plan in writing before you pay.

Cenegenics testosterone review table 4: Which Cenegenics statements need context or a written answer?
# Topic One page says Another page says What to do
1 Starting price "Programs starting at $3,499" (consult landing page) Assessment $4,495–$13,000 (FAQ); first evaluation $3,500–$5,000 (company information page) Ask which number your quote uses
2 Are medications included? "All laboratory tests, physician visits, and medications are included in your program fee" (FAQ) You "will be charged for monthly nutraceuticals and prescription drugs," usually $350–$600 a month, on top of the fee (same FAQ) Unresolved fee inclusion. Ask whether medicines are included and which supplies remain separately billed.
3 Do you have to travel? "100% of our members start their program remotely… There is no need to visit a lab or office to get started" (FAQ) "Your initial evaluation requires an in person visit… not a fully remote program" (landing page); the Optimize assessment "requires a visit to a Cenegenics center" Different stages. Remote onboarding can come before the center assessment and yearly review. Budget for travel.
4 Is there a contract? "No long-term commitment or contract required" (FAQ) A Membership Agreement "governs all membership-specific terms, including fees, renewal, cancellation," with auto-renewal and binding arbitration (Terms, cancellation policy) "No minimum term" isn't "no contract." Read the agreement before paying.
5 How many biomarkers? 90+ (company information page) 100+ (assessment page); 270+ (FAQ); 600+ "metrics" (Optimize) These lower bounds and categories need not conflict; metrics are not necessarily separate blood tests. Ask what's in your blood panel.
6 How many members? 49,000+ (FAQ) 50,000+ (Optimize) Compatible lower bounds, not proof of a conflict; neither verifies current active membership
7 How many locations? "27 locations nationwide" (Optimize) 20 U.S. + 7 international (location list) Geographic mismatch. The directory includes international centers; confirm the actual address and travel needed
8 Biological-age results Long-term members "reverse their biological age by more than 5 years" "Biological age reversed by 2.6 years per year" (Optimize) Different time periods. Cenegenics links the 2.6-year figure to a Clock Foundation analysis using PhenoAge, a biological-age estimate. We did not verify a full study report; neither figure establishes longer life or an effect of testosterone alone.
9 Hormone problems "More than 9 in 10 have a measurable hormone imbalance" "99% of members over 40 start with a hormonal imbalance" (same page) Different populations; the figures need not conflict. An "imbalance" isn't a testosterone-deficiency diagnosis. See the testing standards below.

All quotes from official Cenegenics pages, checked November 3, 2026. The cancellation policy took effect August 19, 2026; the Terms are dated May 4, 2026.

The two rows that matter most for your wallet

Row 2 could change which recurring charges apply. Row 4 identifies the terms you need before committing. Read both rows to the coordinator on your consult call. Ask which statement applies to your plan, and ask them to put the answer in your quote.

Want those questions ready to go? Jump to the before-you-pay worksheet →


How does testosterone therapy work at Cenegenics?

Cenegenics starts with a free phone call and a blood draw at your home or office. Then comes a 4–6 hour visit at one of its centers, followed by a monthly program with lab checks every three months and a yearly in-person review. Testosterone is prescribed only if its doctor decides you need it, so you can pay for the assessment and not get testosterone.

Here's the path, step by step, as Cenegenics describes it on its assessment page, Optimize page, and FAQ:

  1. Free introductory call with a Performance Coordinator. This is a sales and fit conversation, not a medical visit.
  2. At-home blood draw. A phlebotomist comes to your home or office, usually 2–3 weeks before your center visit.
  3. In-center assessment (4–6 hours). It includes a DEXA scan (an X-ray that assesses bone density and estimates body fat and lean tissue), VO2 max testing (how well your body uses oxygen during hard exercise), and a carotid artery ultrasound called CIMT (it measures the thickness of the neck-artery walls). It also includes cognitive tests, strength testing, and a physician consult of about two hours.
  4. Your plan. Nutrition, training, supplements, and hormone treatment "if clinically indicated."
  5. The monthly program. Cenegenics says prescriptions and supplements are delivered monthly. Blood draws happen every three months. Coaches check in regularly.
  6. Yearly in-center review. Cenegenics says every member meets their physician in person at least once a year.

Can follow-up be remote?

Mostly, after the first visit. Cenegenics says coaching, follow-up consults, and quarterly labs can be handled remotely. Its cancellation policy adds that telehealth "may not be available in all states." Ask whether your follow-ups can be remote in the state where you'll be during care.

Who do you actually talk to?

Cenegenics describes a team of a physician, a performance health coach, a coordinator, and a phlebotomist. Cenegenics says new members talk with the team often at first, and most settle into monthly check-ins. Top-tier programs get "unlimited consultations" with the physician. Ask which tier you're on and who answers when a lab result looks off.

Cenegenics isn't your primary care

Cenegenics' Terms say its service "does not establish a primary care relationship" and isn't for urgent needs. Keep your regular doctor. Cenegenics says it's meant to supplement that care, not replace it.


Will Cenegenics actually prescribe you testosterone?

Only if its doctor finds a medical reason, and paying doesn't guarantee a prescription. Major medical groups say low testosterone should be diagnosed only when you have symptoms or signs and at least two early-morning blood tests, taken on different days, come back consistently low. Ask Cenegenics how it confirms a low result before treatment starts.

Cenegenics' own policy is clear on this. It says membership, testing, or consultations "do not guarantee receipt of any prescription medication, hormone therapy, peptide, compounded medication, treatment, or clinical intervention" (cancellation policy, §8). That's appropriate medicine. Just know it before you pay the assessment fee.

What a real diagnosis takes

Compare Cenegenics' "99% of members over 40 have a hormonal imbalance" with what medical groups actually require:

  • American Urological Association (AUA): Diagnose low testosterone only after two total testosterone tests on separate days, both taken in the early morning. A level under 300 ng/dL is the AUA's reasonable cutoff to support the diagnosis, and you also need symptoms or signs; the number alone is not a universal diagnosis. Total testosterone is all the testosterone in your blood. (AUA guideline)
  • Endocrine Society (July 2026 statement): Diagnosis needs symptoms plus consistently low, accurately measured testosterone, based on at least two early-morning fasting tests. The Society says symptoms alone aren't enough and the same approach applies at any age. It recommends testosterone assays certified through the CDC's HoSt standardization program to improve test accuracy and comparability. For men with confirmed hypogonadism linked to excess weight and no other cause found, it says weight loss is typically the first treatment. (Endocrine Society)

So ask three things. How many early-morning tests does Cenegenics use to confirm low testosterone? Does the lab use a current CDC HoSt-certified testosterone assay? Is the second test included in the price? More on why two tests matter.

If you want kids, say so first

Testosterone therapy can lower sperm production. The AUA says men who want to keep their fertility should have a reproductive health evaluation before treatment starts. The public Cenegenics pages we reviewed don't explain how it handles men who are trying to conceive. If that's you, see a urologist or male-fertility specialist before any testosterone. Nobody can promise that fertility will be protected or come back on a set timeline. Read more on TRT and fertility.

What monitoring should look like

Cenegenics says it monitors PSA, hematocrit, cholesterol, blood pressure, and other cardiovascular markers, and it describes quarterly lab checks. Blood pressure needs a separate measurement; ask how and when it is recorded. PSA is a prostate blood marker. Hematocrit is the share of your blood made of red blood cells; testosterone can push it too high. The AUA advises checking hematocrit before treatment and PSA before treatment in men over 40. It also calls for an initial follow-up testosterone test, then checks every 6–12 months once treatment levels are established. See how often TRT bloodwork happens.

See a specialist first if…

  • you've had prostate or breast cancer
  • you have very high hematocrit or untreated severe sleep apnea
  • you've had a recent heart attack or stroke
  • you have known pituitary or testicle problems
  • your testosterone is very low, which can point to a cause that needs its own workup
  • you're trying to conceive

These belong with your doctor, a urologist, or an endocrinologist before any membership program. Here's who should not take TRT.

Still sorting out whether you need a full evaluation, a specialist, or a TRT program? Use the care routes above, then check the featured Male Excel offer's age and state eligibility with Find My TRT Path →


Is Cenegenics testosterone FDA-approved, compounded, or "bioidentical"?

Cenegenics says it uses "bioidentical hormones," but its public pages don't say whether your testosterone would be an FDA-approved product or one mixed by a compounding pharmacy. Its refund policy addresses compounded prescriptions and other prescription categories, but does not identify your product or dispensing pharmacy. Ask for the product name and pharmacy before you start.

These words get blurred a lot, so here's what each one means:

  • FDA-approved testosterone means the FDA reviewed the product's safety, effectiveness, and manufacturing before sale. Examples include FDA-approved testosterone cypionate injections and testosterone gels. Testosterone cypionate is an ester—a modified form—of testosterone.
  • Compounded testosterone is made by a pharmacy for a patient. Compounded drugs are not FDA-approved. The FDA doesn't review them for safety, effectiveness, or quality before they're sold.
  • "Bioidentical" is not an FDA-approval category. It doesn't mean safer, more natural, or FDA-approved.

The AUA says doctors should prescribe commercially made testosterone rather than compounded testosterone when possible. We're not saying Cenegenics uses either kind. We're saying the reviewed public pages don't identify your exact product, and you deserve to know.

For a broader format comparison, see TRT treatment options.

Two questions to ask: "What's the exact name of the testosterone product I'd get, and is it FDA-approved?" and "Which pharmacy fills it, and in which state is it licensed?"

What the FDA changed in 2025, and what it asked for in 2026

  • February 2025: The FDA ordered class-wide label changes after the TRAVERSE trial. It removed boxed-warning language about higher heart-attack and stroke risk. It added the trial's results and added or expanded warnings about raised blood pressure for all testosterone products. (FDA)
  • June 2026: The FDA requested more changes. It wants labels to drop the line saying safety and effectiveness haven't been shown in men with age-related low testosterone. It also wants to narrow the prostate cancer contraindication to metastatic disease while retaining prostate-risk assessment and monitoring, and to revise the warning about enlarged-prostate (BPH) symptoms. These are requested updates, not changes already made to every label. (HHS, FDA)

What still holds: the FDA says testosterone products are approved for men with low testosterone plus an associated medical condition. Even after the 2026 request, "age management" isn't a diagnosis. TRAVERSE compared 1.62% testosterone gel with placebo in men ages 45–80 who had hypogonadism and either cardiovascular disease or multiple cardiovascular risk factors (trial details in the product label). And the Endocrine Society's July 2026 statement notes that TRAVERSE found no meaningful rise in heart attack or stroke over 1–4 years, but did find more blood clots in the lungs and more fractures in treated men.

Schedule III and the telemedicine deadline

Testosterone is a Schedule III controlled substance and requires a valid prescription from an authorized prescriber. A temporary federal rule lets eligible DEA-registered clinicians prescribe controlled substances by video without an in-person visit first, when its conditions and other federal and state requirements are met. That rule runs through December 31, 2026 (Federal Register; current rule). It doesn't change Cenegenics' own in-person assessment rule. Ask what would change for your remote follow-ups if the federal rules change in 2027.


What do Cenegenics testosterone reviews actually say?

The review sources checked here offer limited evidence about male testosterone care. Trustpilot shows one review from someone who hadn't bought anything, while Cenegenics publishes selected member stories and Birdeye documents a past review-request program. These sources do not establish typical medical results.

Don't decide on stars. Decide on the written quote, the product disclosure, and the contract.

Here's what each review source can, and can't, tell you:

Cenegenics testosterone review table 5: What do Cenegenics testosterone reviews actually say?
Source What we found What it can tell you What it can't
Trustpilot One review. The writer says they haven't bought from Cenegenics. Trustpilot notes the company hasn't invited reviews. That this prospective buyer wanted more evidence Anything about patient results or service
BBB Cenegenics, LLC: not accredited, A+ on the checked profile Where to check complaint records yourself A clean bill of health, or a red flag
Review collection Birdeye's case study says Cenegenics began using its review-request system in June 2019 across 20+ locations How reviews were requested at that time Current platform use, a representative sample, or typical medical results
Cenegenics' "Success Stories" Member stories chosen by Cenegenics What the company wants to highlight Typical results, or what testosterone alone did

What a buyer on Trustpilot said: "I need to see several hundred reviews first." (Neil Armstrong, Trustpilot, updated April 22, 2026; prospective buyer, not a patient.) That's one buyer's view, not evidence of care received.

What a member said, as published by Cenegenics: a long-time Las Vegas member called the program "much more than a weight loss program." (Rea Espinoza, quoted on Cenegenics' assessment page. Curated by Cenegenics; her account concerns joining after childbirth and weight management, not male TRT outcomes. The page does not disclose whether she received compensation.)

What to ask about the workup and supplements

The workup, time with the doctor, and coaching on food and training are parts of Cenegenics' stated offer. The FAQ also lists monthly supplies on top of program fees, while saying elsewhere that medications are included. None of this proves a medical outcome either way. It does tell you where to aim your questions: the quote and the supplement line.

What would count as better evidence

A review worth weighing names the center, the time frame, and what actually happened with appointments, billing, refills, or cancellation. Use reviews to judge service, never to judge whether testosterone is safe or will work for you. That's your doctor's job and your lab results' job.


Can you cancel Cenegenics and get a refund?

Cenegenics' FAQ says there is no minimum commitment, but you must follow your Membership Agreement to end recurring charges. Fees already charged are generally non-refundable under its cancellation policy, effective August 19, 2026. Missing the 14-day notice for your assessment can cost up to $500.

Here's the cancellation policy in plain English:

Cenegenics testosterone review table 6: Can you cancel Cenegenics and get a refund?
Policy section What it says What it means for you
Program fees (§3) Non-refundable once charged, unless the law requires otherwise or Cenegenics approves Quit mid-month and don't expect money back
Appointments (§5) Assessments need 14 calendar days' notice to cancel or reschedule. Late changes can cost up to $500. Deposits are non-refundable and expire after 12 months. Book only when your calendar is firm
Supplements (§6) Final sale unless law requires otherwise. Defective, damaged, or wrong items must be reported within 14 days for review. Supplements you stop taking generally are not refundable
Prescriptions (§7) Dispensed or shipped medication is generally nonreturnable; limited refund exceptions include recalls and fulfillment, prescribing, or pharmacy errors Unused medication does not automatically qualify for a refund
No guarantee (§8) Membership doesn't guarantee any prescription You can pay and not get testosterone
Telehealth (§9) May not be available in all states Ask about remote follow-up in your state
Labs (§10–11) Non-refundable once collection, processing, scheduling, or fulfillment starts —
Auto-renewal (§13) Recurring charges continue "until properly canceled" under the Membership Agreement Get the exact cancellation steps in writing
Disputes (§19) Handled under the Membership Agreement's arbitration rules Read that clause before you sign

The arbitration clause and its 30-day opt-out

Cenegenics' Terms send most disputes to binding individual arbitration, not court, with small claims as an exception. Section 17.2(g) contains an opt-out from that arbitration agreement. It requires written notice within 30 days of first accessing or using the defined Service, sent to the email address specified there with the subject "ARBITRATION OPT-OUT" and your name, address, and account email, if any. Other provisions remain, and your separate Membership Agreement may contain its own dispute terms. Read both documents and mark the applicable deadline on your calendar.

Your records and your privacy

Two things to know before you hand over hundreds of biomarkers:

  • Portal access may be revoked when your membership ends. The Terms say app access is for active members and can be revoked if your membership ends. Download your lab results and reports as you go, and ask how to request your full medical records after you leave.
  • Read the privacy notice. Cenegenics' privacy policy says Cenegenics "is not a covered entity or business associate" under HIPAA for information shared through its Service. It says state privacy laws govern that information instead. Ask which privacy rules cover your treating physician's records.

Your exit checklist

Before you pay, write down:

  • how to cancel (email, phone, or written notice)
  • how much notice you need to give
  • the date of your final charge and your renewal date
  • what happens to supplies you've already paid for
  • how to get your records
  • any arbitration opt-out deadline and the agreement it applies to

Cenegenics vs. online TRT vs. your own doctor: how do they compare?

Cenegenics bundles body scans, fitness testing, coaching, and supplements with any hormone care. Online programs and your own doctor offer different care models, but the published figures below are not like-for-like complete bills. If insurance or a narrower scope of care matters most, compare those routes after medical evaluation.

Cenegenics testosterone review table 7: Cenegenics vs. online TRT vs. your own doctor: how do they compare?
Cenegenics Male Excel Hone Health Taurus Meds Your doctor or urologist
What you're buying Longevity membership; testosterone optional Hormone-focused telehealth membership, with broader health services Hormone-focused telehealth membership Testosterone and ED telehealth Standard medical care
Published-price scenarios, not complete first-year quotes $15,295–$29,200 if the assessment and both recurring charges apply for 12 months; unresolved extras $2,727 (injection-plus-thyroid bundle) or $2,871 (cream-plus-thyroid bundle) using the cost-page assumptions below; other published offers differ; shipping extra $1,710–$1,950 for the specified membership-and-testing scenarios; medication extra $1,837 ($49 start + twelve $149 payments), or $2,052.88 if a $17.99 fee applies monthly Visits, testing, and prescriptions depend on coverage, network, copays, and deductible
Insurance Not accepted; HSA/FSA eligibility depends on the charge Cash-pay Doesn't bill insurance; HSA/FSA subject to eligibility Cash-pay Depends on clinician and plan; ask about prior authorization
In-person requirements Assessment + yearly review, per Cenegenics At-home testing; Male Excel says an exam may be required under DEA/state rules Video care and home/lab testing; confirm legal and clinical visit requirements Telehealth offer; confirm state and examination requirements In-person or telehealth, depending on practice and need
Testing and support beyond testosterone Lists DEXA, VO2 max, CIMT, and coaching Advertises broader panels and health services; confirm your package Broader panels vary by plan; confirm the support included Confirm panel, follow-up, and support scope Clinician decides what is needed; coverage varies
Testosterone product disclosed Your exact product and pharmacy are not identified in the reviewed pages Both advertised injection and cream are described as compounded; confirm your product and pharmacy Injection product page describes a compounded product; confirm your prescription Partner list includes compounding pharmacies; that does not identify every product Ask for the exact product; care setting does not establish FDA status
Leaving Fees generally non-refundable with stated exceptions; Membership Agreement and arbitration "All sales are final"; limited 90-day membership-fee guarantee with conditions Cancel membership and medication separately; no partial-month refunds Give at least 72 hours' notice before billing under its refund policy Ask about appointment fees, refills, and records
Public sources checked Nov 3, 2026 Nov 3, 2026 Nov 3, 2026 Nov 3, 2026 General care route, not a specific practice

All provider figures above were checked against official pages on November 3, 2026. These scenarios expose the charges; they do not establish a cheapest provider or replace a personal quote.

  • Male Excel: its cost page lists a $99 start, a required membership listed at $99/month, an injection package from $120/month, and a cream package from $132/month. The initial order includes testing and a consultation. The medication packages described include thyroid medication; that does not mean everyone needs it. The arithmetic assumes twelve membership payments and six two-month medication supplies at unchanged starting prices, with shipping extra. The page describes 60-day supplies and every-other-month billing, so ask which charges fall within your first 365 days.
  • Hone Health: Plus is $45 initial testing + $45 lab confirmation + twelve $135 payments = $1,710; using its $80 home confirmation makes $1,745. Premium is $65 initial testing + $25 confirmation + twelve $155 payments = $1,950. These are membership-and-testing subtotals before medication, using the stated paid-test options.
  • Taurus Meds: its campaign advertises $49 to start and $149/month if prescribed. Its terms, §28, list $17.99 per billing period unless stated otherwise at purchase. $2,052.88 applies only if that fee is charged monthly for twelve months; the campaign says no membership fee. Get the applicable offer and billing interval in writing.

Which one fits you?

Cenegenics testosterone review table 8: Which one fits you?
If you… Your best move Why
Want the full workup and coaching, and can afford the written quote Book Cenegenics' consult with our worksheet You're buying what it's built for
Mainly want supervised testosterone at home Compare Male Excel, Hone Health, and Taurus Meds Compare narrower programs, their testing requirements, and complete bills
Need insurance to pay Your primary care doctor or a urologist Check covered evaluation, network rules, and prescription options
Plan to have children in the next year or two A urologist or reproductive urologist Fertility comes first
Have a complex history (cancer, recent heart event, very high hematocrit, untreated sleep apnea) Your doctor or a specialist You need individualized medical assessment
Are already on TRT and happy Discuss the value of extra testing with your current clinician before switching A broader bundle does not by itself establish better testosterone care
Aren't sure Find My TRT Path, alongside the care routes above An educational age and state eligibility check for the featured Male Excel offer; medical decisions stay with a clinician

Male Excel: a hormone-focused program to compare

Male Excel is a hormone-focused telehealth program. It offers at-home testing and a dedicated provider; injections or cream depend on the treatment plan. The advertised-rate scenario above is $2,727 for the injection package: the $99 test and consult, plus 12 months at the cost page's $99 membership rate, plus the package from $120 a month, before shipping. This is a subtotal under those billing assumptions, not a complete quote.

The easiest thing to miss: a membership is required and billed on top of medication. The separate injection page advertises medication from $62.50/month ($125 per 60 days), plus $15/month for syringes, membership, and shipping. The cream page advertises medication from $90/month ($180 per 60 days), plus membership and shipping. Both show $99/month billed monthly or $79/month with an annual membership plan. Those are different offers from the testosterone-plus-thyroid bundles above, so get the actual products, billing dates, annual-plan terms, and full total in writing.

Male Excel's terms also say "all sales are final." Its 90-day guarantee covers only the first three months of membership fees, subject to documented adherence and its other conditions; requests must be made within 30 days after that period ends. Both product pages describe compounded preparations that are not FDA-approved; confirm your exact prescription and dispensing pharmacy.

As of our November 3, 2026 check, its FAQ says it doesn't prescribe in Alabama, Alaska, Arkansas, Connecticut, Hawaii, Idaho, Louisiana, Minnesota, Mississippi, New Hampshire, or Rhode Island. Skip a cash-pay membership if you need insurance; seek fertility-focused medical advice first if you are trying to conceive. Male Excel also says your plan may require an in-person exam under DEA and state rules.

Does a hormone-focused program sound like what you came for? See Male Excel's published costs and extra fees → · Read our full Male Excel review

Check Male Excel's online consultation and state eligibility →

Hone Health: medication billed separately

Hone's TRT memberships run $135 or $155 a month, plus startup testing. Medication is billed on top: its injection product page says from $28/month, while the plan menu uses $28/vial, so neither gives your full medication bill. Its testosterone cypionate product page describes a compounded product; confirm the exact preparation and pharmacy for your prescription. Hone doesn't bill insurance. Its current state table lists 35 states for Plus and 34 for Premium; check the plan you want.

Compare Hone Health's full membership costs →

Taurus Meds: a $49 advertised start

Taurus advertises $49 for the first blood panel and clinician consult, then $149 a month if a clinician prescribes. Watch for a $17.99 per-period membership fee in its terms, which its campaign page says doesn't apply. Its partner list includes compounding pharmacies; that does not establish which product you would receive.

See Taurus Meds' full cost breakdown →

Your own doctor or a urologist

If you have insurance, start here. Ask your plan about covered evaluation, in-network clinicians, laboratory charges, and prescription coverage. A specialist can assess causes like pituitary problems; appointment access and support depend on the practice. See online vs. local TRT care and our TRT cost guide.


What should you ask Cenegenics before you pay?

Ask for a written, itemized 12-month quote, the name of your testosterone product and its pharmacy, and a copy of the Membership Agreement. Those three answers address the main cost, product, and contract questions on Cenegenics' website. Use the worksheet below in two stages: before you pay for the assessment, and again before you accept a treatment plan.

Stage 1, before the assessment: confirm the assessment tier and price, what you'll owe if testosterone isn't recommended, and the cancellation and contract terms.

Stage 2, before a treatment plan: add the actual medicine, pharmacy, monitoring plan, and full monthly quote. The doctor may not know if you need testosterone until after the assessment. That's normal, so just write it down.

Your Cenegenics quote worksheet

Center: ________ · Quote date: ________ · Assigned physician (full name): ________ · Assessment tier: ________

For each line, mark Included, Extra, Optional, or Unanswered. Count something as included only if your written quote says so.

Cenegenics testosterone review table 9: Your Cenegenics quote worksheet
Item Amount How often billed Status
Assessment and setup
Program fee
Prescription medication
Supplements
First and confirming testosterone tests
Quarterly lab work
Yearly in-center review
Add-on scans or tests you choose
Shipping
Travel and time off
Credits or discounts in writing

Add it up: assessment + every recurring charge due in your first 365 days + required extras + add-ons you chose + travel − written credits. If any required line says "Unanswered," your number is a known subtotal, not your full first-year cost.

The 12 questions to bring to your consult

  1. Which advertised price does my quote use: $3,499, $4,495+, or something else?
  2. What's my total for year one, and my estimate for year two?
  3. Are prescriptions included in the program fee, or billed in the $350–$600 monthly supplies? (Your FAQ says both.)
  4. What do I owe if your doctor doesn't recommend testosterone, or I say no?
  5. Who will diagnose and prescribe for me, and can they treat me in the state where I'll physically be during care?
  6. How many early-morning tests do you use to confirm low testosterone? Does the lab use a current CDC HoSt-certified testosterone assay? Is the second test included?
  7. How do you handle men who want children?
  8. What exact testosterone product would I get? Is it FDA-approved or compounded? Which pharmacy fills it?
  9. Who reviews my labs, and how do I reach a clinician between visits?
  10. How do refills and shipping work, and what happens if a shipment is late?
  11. Can I see the Membership Agreement before paying? How exactly do I cancel, and when is my renewal date?
  12. How do I get my full records if I leave? Which privacy rules cover my physician's records?

Done the worksheet and still want the full program? Bring these questions to Cenegenics' free introductory call →


How did we check Cenegenics?

This guide compares Cenegenics' public pages, policies, and terms against each other, and against federal and medical-society sources, all checked on November 3, 2026. We did not enroll, attend a visit, or test cancellation, so this is an evidence review, not a hands-on review.

What we actually verified

Date: November 3, 2026.

Sources checked: Cenegenics' FAQ, consult landing page, Optimize program page, assessment page, company information page, cancellation policy (effective Aug 19, 2026), Terms and privacy policy (both May 4, 2026), and location list. We also checked Trustpilot, the BBB, the BestLife Holdings press release, the FDA (Feb 2025 labeling action and June 2026 requested updates), HHS, the Federal Register telemedicine extension, the AUA guideline, the Endocrine Society's July 2026 statement, current official Male Excel, Hone Health, and Taurus Meds pages, and the Nevada Board's published disciplinary summary described above.

Verified as published: provider-stated fee ranges, insurance and HSA/FSA statements, assessment and follow-up process, public cancellation/refund/arbitration terms, privacy-policy wording, and listed centers. We also checked the ownership announcement, current BBB profile, and the Nevada Board's published disciplinary summary; reading a provider statement does not independently prove how care is delivered.

What Cenegenics says, but we couldn't independently confirm: results and biological-age claims; physician selectivity; member counts; the exact products behind its "bioidentical" wording; the share of patients who are physicians.

Still unknown: your personal total; which testosterone product and pharmacy you'd get; the cost of the yearly review and add-ons; whether repeat early-morning testing is included; the details of fertility care; your individual Membership Agreement; your assigned doctor's current license status. We did not receive a direct support answer or test checkout, refills, cancellation, or medical-record access.

Our method is How We Review TRT Providers. It separates verified facts, provider-stated facts, customer-experience signals, and our editorial conclusions. It seeks a complete cost instead of repeating a teaser price and labels an incomplete calculation as a subtotal or scenario. This article does not assign a numeric score. Where Cenegenics' pages conflict, we show both versions instead of picking one, and we never turn an unknown into a zero. Our editorial standards and privacy policy explain how the site handles research and information. Spot something out of date? Tell us through our corrections page.


What else should you know about Cenegenics testosterone?

Membership does not guarantee testosterone, and a public price range is not a personal quote. These answers separate what Cenegenics states from the questions your center and clinician still need to resolve.

How much does Cenegenics cost per month?

The separate recurring ranges add to $900–$1,350 a month if both apply. That's the $550–$750 program fee plus $350–$600 in supplements and prescriptions, per Cenegenics' FAQ. It also lists an initial assessment at $4,495–$13,000, but its conflicting medication-inclusion wording means you need a written quote to know which charges apply.

Is Cenegenics a scam?

The sources reviewed establish an operating history dating to 1997 and identify BestLife Holdings as the current operator; that is not a blanket clearance of every clinician or claim. Read the specific Nevada board finding above and check your assigned physician. Biological-age claims are provider-reported data we did not independently verify.

Can I get just testosterone from Cenegenics?

The reviewed public pages do not list a stand-alone TRT price. Hormones are one part of a broader membership, and they're prescribed only if a Cenegenics doctor finds a medical reason. If testosterone is all you want, compare the scope and full cost with a focused program or your own doctor.

Do I have to go to Las Vegas?

No, but you do have to visit one of Cenegenics' centers. Its directory lists 20 U.S. locations, including Puerto Rico. Cenegenics says you'll go for the initial assessment and then at least once a year for a review; confirm the location and schedule for your plan.

Does Cenegenics take insurance?

No. Cenegenics says you can use HSA or FSA funds for parts of the program. Check with your plan which charges qualify.

Is Cenegenics testosterone compounded?

The reviewed pages do not identify your exact testosterone product. Its refund policy addresses compounded medications, but that does not establish what you would be prescribed. Ask for the product name, its FDA status, and the pharmacy before you start.

Does Cenegenics use HGH?

Cenegenics discusses growth hormone on its public site and says it recommends hGH only for proven adult deficiency. Ask whether your center offers it and what diagnosis would support its use. Federal law bars distributing human growth hormone for anti-aging. If any clinic offers it to you, ask what diagnosed condition it's for; growth hormone is not testosterone replacement therapy.

Can I cancel Cenegenics?

The FAQ says there is no minimum commitment, but your Membership Agreement controls the cancellation steps. Fees already charged are generally non-refundable, with the policy's stated exceptions. Assessments need 14 days' notice to cancel or reschedule, and recurring charges continue until you cancel under your Membership Agreement.

Who owns Cenegenics?

The current Terms identify BestLife Holdings, Inc. d/b/a Cenegenics. BestLife announced the addition of Cenegenics in May 2022, and Cenegenics describes itself as a division of BestLife Holdings.

Will testosterone from Cenegenics affect my fertility?

It can. Testosterone therapy can lower sperm production. If you want children, talk to a urologist or fertility specialist before starting any testosterone, at Cenegenics or anywhere else.

Is Cenegenics worth it?

For testosterone alone, our judgment is that the broader bundle is hard to justify unless you also want its other services. If you want hours of in-person testing, a coach, and close lab tracking, and the written quote works for you, it can be worth a consult. Just bring the worksheet.

Is this a hands-on review?

No. We didn't enroll in Cenegenics. This is a public-source guide built from Cenegenics' own documents, federal and medical sources, and the available reviews, all checked and dated.


Considering the featured Male Excel offer? Use our free Find My TRT Path tool to check its age and state eligibility.


Sources

  1. Cenegenics. Frequently Asked Questions. Source (checked Nov 3, 2026)
  2. Cenegenics. Consult landing page ("Programs starting at $3,499"). Source (checked Nov 3, 2026)
  3. Cenegenics. Optimize — Performance Health Program. Source (checked Nov 3, 2026)
  4. Cenegenics. Performance Health Assessment. Source (checked Nov 3, 2026)
  5. Cenegenics. Company information page. Source (checked Nov 3, 2026)
  6. Cenegenics. Member Refund, Return, Cancellation and Payment Policy (effective Aug 19, 2026). Source
  7. Cenegenics. Terms and Conditions (effective May 4, 2026). Source
  8. Cenegenics. Privacy Policy (effective May 4, 2026). Source
  9. Cenegenics. Locations. Source
  10. Business Wire. BestLife Holdings Adds Leading Age Management Brand, Cenegenics (May 24, 2022). Source
  11. Better Business Bureau. Cenegenics, LLC. Source (checked Nov 3, 2026)
  12. Trustpilot. Cenegenics reviews. Source
  13. Birdeye. Cenegenics case study. Source
  14. U.S. Food and Drug Administration. FDA issues class-wide labeling changes for testosterone products (Feb 28, 2025). Source
  15. U.S. Food and Drug Administration. Testosterone Information (updated June 23, 2026). Source
  16. U.S. Department of Health and Human Services. FDA requests updates to testosterone therapy labeling (June 18, 2026). Source
  17. U.S. Food and Drug Administration. Compounding and the FDA: Questions and Answers. Source
  18. American Urological Association. Evaluation and Management of Testosterone Deficiency: AUA Guideline (2018 article). Source
  19. Endocrine Society. Statement on Testosterone Replacement Therapy (July 16, 2026). Source
  20. Federal Register. Fourth Temporary Extension of COVID-19 Telemedicine Flexibilities for Prescription of Controlled Medications (Dec 31, 2025). Source
  21. Male Excel. HRT costs. Source (checked Nov 3, 2026)
  22. TRT Provider Guide. Male Excel cost, Hone TRT cost, Taurus Meds cost (destination checks Nov 3, 2026).
  23. Nevada State Board of Medical Examiners. Disciplinary actions: Shahab Mokhtare, MD, case 26-32772-1 (June 5, 2026 order summary; checked Nov 3, 2026). Source
  24. Cenegenics. Las Vegas clinician roster (checked Nov 3, 2026). Source
  25. Nevada Legislature. NRS Chapter 630, including 630.301(4) and 630.3062(1)(a). Source
  26. CDC. Hormones Certified Assays and Participants (Oct 6, 2026). Source
  27. Pfizer Medical. Depo-Testosterone description. Source
  28. DailyMed. Testosterone gel prescribing information: cardiovascular outcomes. Source
  29. eCFR. 21 CFR 1307.41: temporary controlled-medication telemedicine extension (checked Nov 3, 2026). Source
  30. Cenegenics. Science-Based Medicine, Human Growth Hormone section (Oct 3, 2025). Source
  31. FDA. Import Alert 66-71, human growth hormone (Apr 7, 2026). Source
  32. Cenegenics. What Is a Longevity Doctor?, Clock Foundation and PhenoAge statement (May 7, 2026). Source
  33. Male Excel. Testosterone cypionate injections: product, fees, and membership (checked Nov 3, 2026). Source
  34. Male Excel. Testosterone cream: product, fees, and membership (checked Nov 3, 2026). Source
  35. Male Excel. Terms and conditions and linked guarantee (checked Nov 3, 2026). Source
  36. Hone Health. Plus Membership (updated Sep 29, 2026; checked Nov 3, 2026). Source
  37. Hone Health. Premium Membership for Men (updated Sep 29, 2026; checked Nov 3, 2026). Source
  38. Hone Health. Order Cancellation and Refund Policy (updated Oct 23, 2026). Source
  39. Taurus Meds. Testosterone $49 campaign (checked Nov 3, 2026). Source
  40. Taurus Meds. Terms of service, including §28 (checked Nov 3, 2026). Source
  41. Taurus Meds. Refund and cancellation policy (checked Nov 3, 2026). Source
  42. Prado et al. Methodological standards for body composition assessment, American Journal of Clinical Nutrition (2026). Source
  43. NHLBI. Atherosclerosis Risk in Communities Study, carotid intima-media thickness. Source

Not sure which TRT route fits you?

Find My TRT Path