HeydayMD TRT Reviews: Is the $99 Plan Worth It? (2026)
HeydayMD TRT reviews are still scarce because HeydayMD says the practice is new. Its $99/month price requires $1,188 paid upfront for a year, and follow-up labs cost $229 each. HeydayMD lists 32 clinicians, says Empower is among pharmacies it uses, and does not offer TRT in eight states.
That's the short version. The longer version has a few things HeydayMD's own pages don't line up on, a pharmacy record you should know about, and a federal deadline that lands on December 31, 2026 — about eight weeks after this page was verified. All three change how much you should prepay.
HeydayMD may fit you if:
- You pay cash and don't need insurance.
- Your low testosterone has been confirmed, or you're ready to get properly tested.
- You live in a state where HeydayMD lists several clinicians licensed to practice.
- You'd rather check a clinician's license yourself than read testimonials.
Skip HeydayMD if:
- You want proof from past patients before you pay.
- You live in Alaska, Arkansas, Connecticut, Hawaii, Mississippi, New Hampshire, New Jersey or Rhode Island.
- You're trying to have a child soon.
- You don't want to prepay months of care.
TRT Provider Guide is the independent decision resource for testosterone replacement therapy — helping U.S. adults understand how low testosterone is evaluated, compare online and local care models and providers, and choose the next step that fits their health needs, fertility plans, budget, state, and care preferences, with every material claim verified and dated.
Quick note so you're on the right page: this is about HeydayMD (heydaymd.com), the online testosterone clinic run by HEYDAYMD LLC in Albuquerque, New Mexico. It is not Heyday skincare, HelloMD, or a business called Heyday Health in Youngstown, Ohio. Search results mix them up a lot.
How we make money: TRT Provider Guide earns a commission when you sign up with some providers we link to, including Male Excel and Hone Health. We have no relationship with HeydayMD and earn nothing if you choose it. That doesn't change what we verify or what we tell you.
HeydayMD at a glance
What do HeydayMD TRT reviews actually say?
There are no HeydayMD patient reviews to read yet. HeydayMD's own reviews page says it's a new practice and its first patients are still early in treatment. As of November 3, 2026, we found no HeydayMD profile on Trustpilot, no Reddit discussion of its TRT program, and no Better Business Bureau profile for HEYDAYMD LLC.
So if you've seen a site summarizing "what HeydayMD customers say," ask where those customers came from. They didn't come from anywhere we could find.
What HeydayMD says about its missing reviews
We'll give HeydayMD credit here. Its reviews page doesn't stuff the space with stock photos and five-star quotes. It says, more or less: we're new, early testimonials don't prove much, and we won't fake them.
It also lists the rules it says it will follow once it does publish reviews:
- Written patient consent for the exact wording.
- No rewriting reviews into ad copy.
- Bad reviews stay up if the patient agrees to share them.
- No discounts or free months traded for reviews.
- Every review dated.
Those are good rules. They're also promises about the future. Today, the honest score on patient experience is "unknown."
The one thing you're giving up — and what you get instead
Here's the trade, plainly.
HeydayMD does not have a patient track record yet. If hundreds or thousands of public customer reviews is what you need before you hand over your card, a more established provider like Male Excel is the better fit — Trustpilot showed about 6,900 reviews and a 4.5 rating when we checked on November 3, 2026.
But because HeydayMD skipped the fake-testimonial route, it did something most TRT clinics don't do at all. It published every clinician's name, National Provider Identifier (NPI) number, and the states where each one holds a license. An NPI is a standard public identifier used by many U.S. healthcare providers. You can look up the clinicians HeydayMD lists in the federal NPI Registry in about two minutes.
That means you can't check what past patients thought. But you can check the actual people who'd be treating you. For a lot of buyers, that's the more useful check anyway.
Want to see who'd be treating you before you go any further? View HeydayMD's clinician list and the states each one is licensed in — then scroll down to our state table to see how many of them cover your state.
How much does HeydayMD TRT really cost?
HeydayMD's $99 price is the annual plan, charged as $1,188 upfront. Follow-up lab panels cost $229 each and aren't included in any plan. On the annual plan, the total would be $1,646 with two follow-up panels, $1,875 with three, or $2,104 with four; your clinician decides how many you actually need.
The $99 number isn't a trick. HeydayMD shows the $1,188 billing amount right under it. But if you're comparing it to a clinic that charges month to month, you need the full picture. Here it is.
HeydayMD's plans
One heads-up: HeydayMD's refund policy (effective October 1, 2026) describes membership terms as "currently 12 months or 6 months." Its homepage still showed the 3-month plan on November 3, 2026. If you want the 3-month plan, confirm it's actually offered at checkout.
What the plan covers
According to HeydayMD, every plan includes:
- Video visits with your clinician
- Testosterone cypionate, if your clinician prescribes it
- Injection supplies
- Shipping
- Your clinician's review of your lab results
- Dose changes
- Unlimited messaging with the care team
What it doesn't cover: follow-up lab panels ($229 each), and optional add-ons to the lab kit (a lipid panel for $129 or a cardio-metabolic panel for $149).
How many follow-up labs will you need?
This is the number that moves your real cost. HeydayMD says it checks labs before treatment, then again early on, then every 3 to 6 months. But its homepage gives two different timings for that first follow-up — "at 6 weeks" in one spot and "at week twelve" in another.
Your clinician decides the actual schedule. So we ran the math three ways.
Our year-one cost scenarios
How we calculated this: membership charges for 12 months + first lab kit where it's extra + $229 for each follow-up panel. These are TRT Provider Guide calculations from HeydayMD's published prices on November 3, 2026, not prices HeydayMD quotes. Actual testing depends on your clinician.
What jumps out: the annual plan is the cheapest way to use HeydayMD by a wide margin. The 3-month plan costs about $830 more over a year. The catch is that the annual plan also locks in the most money upfront — which matters more than usual right now. We'll get to why in the section on the December 31 deadline.
If the prepaid membership plus $229 for each follow-up panel fits your budget, check HeydayMD's current plans for your state. HeydayMD says it confirms whether it serves your state before you pay.
Before you pick any TRT provider
The right TRT provider is not the same for every person — it depends on whether low testosterone has been properly evaluated, your symptoms and health history, your fertility plans, your state, your insurance or cash-pay preference, your treatment-format preference, your budget, and whether online or in-person care is the better starting point. Some situations belong with primary care, urology, endocrinology, reproductive urology, or urgent or emergency care when the symptoms warrant it. If you are considering cash-pay online TRT, TRT Provider Guide's Find My TRT Path tool checks the featured Male Excel offer's age and state eligibility. It is not a clinical assessment and does not select specialist care or provide personalized appointment questions.
Check the featured online TRT offer's age and state eligibility → It's free, educational, and doesn't diagnose anything. It does not select a clinical care route or provide personalized appointment questions.
Is HeydayMD legit?
HeydayMD looks like a real business with real licensed clinicians — but "legit" and "proven" aren't the same thing. It discloses more than most new TRT clinics, including clinician license numbers, its pharmacy and its refund rules. It also has pages that contradict each other, and it doesn't name its founders or say when it launched.
What checks out
- A named company and address. HEYDAYMD LLC, 1209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110. Phone (866) 485-3013.
- A disclosed care model. HeydayMD's Terms say it's a technology platform, not a medical practice. Your care comes from independent licensed clinicians contracted through a company called LocumTele.
- Named clinicians with license details. 32 of them, each with an NPI number and licensed states.
- Labs before prescribing. HeydayMD says it won't prescribe testosterone without lab work.
- A named pharmacy. Empower Pharmacy, with a plain statement that compounded drugs aren't FDA-approved.
- Public refund, cancellation and arbitration terms.
- A LegitScript seal in its footer. We saw the seal on HeydayMD's site, but we did not independently confirm its current certification status in LegitScript's registry.
What's missing
- When the company launched (its Terms took effect May 17, 2026, which suggests it's very new)
- Who founded or runs it
- Whether the testosterone you'd get is FDA-approved or compounded
- Any outside record of what patients experienced
Where HeydayMD's own pages disagree
We read HeydayMD's homepage, pricing guide, cost-by-state page, shop, TRT page, FAQ, refund policy, Terms and providers page. Here's where they don't match.
None of this looks like a scam pattern to us. It looks like a young company whose pages haven't caught up with each other. But each mismatch is a question worth asking before you pay.
Our call on legitimacy: legitimate on paper, unproven in practice. That's not an insult. It's what "new" means.
Who would actually treat you at HeydayMD?
A physician, nurse practitioner or physician assistant licensed in your state, contracted through a staffing partner called LocumTele. HeydayMD lists 32 clinicians: 12 physicians, 13 nurse practitioners and 7 physician assistants. Of the 12 physicians, five practice emergency medicine and one is a urologist. None is listed as an endocrinologist.
MD, NP or PA — what's the difference?
- Physician (MD or DO): a medical doctor.
- Nurse practitioner (NP): an advanced-practice nurse who can diagnose and prescribe.
- Physician assistant (PA): a licensed clinician who practices medicine with physician collaboration.
Which one you get depends on your state and who's licensed there. HeydayMD says NPs and PAs work with a collaborating physician wherever state rules require it. It also says you'll see your clinician's name and credentials in your patient portal before anything is prescribed.
The specialty mix
This comes straight from the specialty listed for each clinician on HeydayMD's providers page (licenses as of October 1, 2026).
Why we're showing you this: testosterone care is often handled by primary care doctors, urologists and endocrinologists. Plenty of good clinicians outside those fields manage TRT well. But if you have a complicated history — pituitary problems, very abnormal labs, prior cancer — this mix is a good reason to start with a specialist instead.
How to check your clinician in two minutes
- Once HeydayMD assigns you a clinician, find their name on the HeydayMD providers page.
- Click their NPI number. It opens their entry in the federal NPI Registry.
- Search your state's medical, nursing or PA licensing board for an active license.
If those don't match, ask before you pay for anything else.
Is HeydayMD available in your state?
HeydayMD offers TRT in most states but not Alaska, Arkansas, Connecticut, Hawaii, Mississippi, New Hampshire, New Jersey or Rhode Island. It cites state telehealth limits for five of those and says the other three are "not yet" served. Its lab kits ship to all 50 states — so you could buy a kit somewhere it can't treat you.
We went one step further. We took HeydayMD's own clinician list and counted how many listed clinicians hold a license in each state. Nobody else publishes this. It tells you how deep the bench is where you live.
HeydayMD clinicians licensed in each state
Count of HeydayMD's 32 listed clinicians with a license in that state, based on licenses HeydayMD reports as of October 1, 2026. A license count doesn't guarantee anyone is available.
What the table tells you
- Larger published rosters: California, Ohio, Indiana and Pennsylvania each have 14 or more clinicians on HeydayMD's list. That gives you more names to verify, but it does not guarantee appointment availability or reassignment speed.
- Smaller published rosters: Maryland has 2 listed clinicians and no physicians. South Dakota has 3. Nebraska and Wisconsin have 4. The roster is thinner in those states, but the count alone does not prove wait times or continuity.
- New Jersey is the odd one. It has the fourth-largest bench on the list (16), yet HeydayMD says it doesn't serve New Jersey "yet." Licenses alone don't decide where a clinic operates.
In one of the 8 states HeydayMD doesn't serve? Skip down to who should choose something else.
What medication would you get — and from which pharmacy?
HeydayMD's TRT program centers on testosterone cypionate injections, and its shop also lists a testosterone cream. HeydayMD says prescriptions go to independent pharmacies, currently including Empower Pharmacy, a compounding pharmacy. The pages we checked don't say whether your testosterone would be FDA-approved or compounded, so ask before you pay.
Why "FDA-approved" vs "compounded" matters
These are two different things. Don't let anyone blur them.
- FDA-approved testosterone is a manufactured drug the FDA reviewed for safety, effectiveness and quality for its approved use and that is produced under FDA manufacturing requirements.
- Compounded testosterone is mixed by a pharmacy for an individual prescription. It is not FDA-approved. The FDA doesn't review compounded drugs for safety, effectiveness or quality before they're sold. HeydayMD's own Terms say this too.
Compounded medication isn't automatically bad. But it's a different product with different oversight, and you have a right to know which one you're getting.
Also good to know: testosterone is a Schedule III controlled substance in the U.S. That means it legally requires a valid prescription from a licensed clinician. There's no legitimate shortcut around that.
Treatment formats HeydayMD lists
HeydayMD's pharmacy and its federal record
HeydayMD says it has no exclusive pharmacy deal. It names Empower Pharmacy (Empower Clinic Services, L.L.C.) of Houston as one pharmacy it currently uses. HeydayMD also says you can ask to have your prescription sent to a pharmacy of your choosing.
Empower runs two kinds of Houston facilities: a 503A compounding pharmacy (makes medication for individual prescriptions) and a 503B outsourcing facility (makes compounded medication in larger batches under stricter federal rules). Here's Empower's public FDA record that we could confirm directly. None of these actions were issued to HeydayMD.
A Class II recall means the product may cause temporary or medically reversible harm, or the chance of serious harm is remote.
What this means for you, plainly: Empower is one of the largest compounding pharmacies in the country, and this record is about Empower, not HeydayMD. We can't tell from public information which Empower facility would fill a HeydayMD prescription. But if pharmacy quality matters to you — and with an injectable, it should — this is exactly why you'd ask the questions below.
Five questions to ask HeydayMD before you pay
- Which pharmacy will fill my prescription?
- Is the testosterone FDA-approved or compounded?
- If it's compounded, why that instead of an FDA-approved product?
- Can I have the prescription sent to a pharmacy I choose, and does my price change if I do?
- Who do I contact if there's a problem with a shipment?
A good clinic answers these before it charges you.
Want those answers in writing? Send your questions to HeydayMD's team — email team@heydaymd.com or call (866) 485-3013 — and save the reply.
What labs does HeydayMD use — and does one test prove low T?
HeydayMD's at-home kit tests 8 markers: total and free testosterone, SHBG, albumin, estradiol, PSA, hemoglobin and hematocrit. It costs $229 unless you're on the annual plan. One test result can't diagnose low testosterone on its own — major medical guidelines call for symptoms plus repeat early-morning testing.
What the 8 markers mean
- Total testosterone: all the testosterone in your blood.
- Free testosterone: the small part that isn't attached to proteins and is ready for your body to use.
- SHBG (sex hormone-binding globulin): a protein that holds onto testosterone. High SHBG can mean less free testosterone.
- Albumin: another blood protein, used to help calculate free testosterone.
- Estradiol: the main form of estrogen. Men make some from testosterone.
- PSA (prostate-specific antigen): a protein made by the prostate. Clinicians may use PSA as part of prostate risk assessment before and during TRT, depending on age and risk.
- Hemoglobin and hematocrit: measures of your red blood cells. Testosterone can raise them, so they're watched closely.
HeydayMD says the kit uses an arm-based collection rather than a finger prick, ships with prepaid return postage, and returns results in 5 to 7 business days. It says labs run through CLIA-certified partner labs. CLIA is the federal standard that clinical labs must meet.
How low testosterone is supposed to be confirmed
This is where it pays to know the rules, not just a number.
- The American Urological Association (2018 guideline) says the diagnosis should be made only after two total testosterone tests, both taken early in the morning. It uses below 300 ng/dL as a reasonable cutoff — and says the diagnosis also needs symptoms or signs, not just a number.
- The Endocrine Society (2018 guideline) says to diagnose low testosterone only in men with symptoms and signs plus consistently low levels, and to confirm with a repeat morning fasting test.
So a single at-home result isn't a diagnosis. It's a starting point. A careful clinician — at HeydayMD or anywhere — should talk with you about your symptoms and confirm a low result before starting treatment.
One more detail. HeydayMD's refund rules say a total testosterone above 500 ng/dL means you're "not a candidate." That's a company rule for refunds. It isn't a medical definition of normal or low.
What if you want kids?
Testosterone therapy can lower sperm production, and recovery after stopping isn't guaranteed on any set timeline. The Endocrine Society recommends against testosterone therapy for men planning to father children in the near term. If that's you, start with a urologist or a fertility-focused clinician, not a general online TRT plan.
This deserves a straight answer because it's easy to miss.
When you take testosterone from outside your body, your brain can slow down the signals that tell your testicles to make both testosterone and sperm. The medical term for sperm production is spermatogenesis. The American Urological Association says clinicians should discuss TRT's long-term effect on sperm production with patients, and that testosterone shouldn't be prescribed to men who are currently trying to conceive.
HeydayMD's homepage mentions clomiphene and hCG as fertility-related alternatives or add-ons, but its shop doesn't list either. Those medications are not TRT and aren't interchangeable with testosterone. HeydayMD's fertility language is a provider claim, not a guarantee that fertility will be preserved.
If kids are in your plans in the next year or two, the smart move is to talk to a urologist or reproductive urologist before starting any testosterone. Read about TRT, fertility, and reproductive urology → You can also read our guides on hCG with TRT and hCG vs. enclomiphene.
What happens if you cancel or don't qualify?
You can cancel your renewal anytime with no fee, but you keep — and pay for — the rest of your prepaid term. HeydayMD doesn't refund unused months. If the initial lab review says you're not a treatment candidate, its current Terms say the membership payment is refunded minus $229 for the lab kit; if the kit was bought separately, the membership payment is refunded in full.
Stopping a renewal and getting a refund are two different things. Here's how HeydayMD's refund policy (effective October 1, 2026) and Terms (last updated October 30, 2026) handle each case.
How to cancel
Use your patient portal, call (866) 485-3013, or email team@heydaymd.com with your name and order number. HeydayMD says it confirms every cancellation in writing.
Watch your renewal date
Plans renew automatically for the same length at the then-current price. HeydayMD says it emails you about 21 days and about 3 days before each renewal. Put the date in your calendar the day you sign up.
The arbitration clause most people miss
HeydayMD's Terms send disputes to binding individual arbitration in Albuquerque and waive class actions. You can opt out — but only by sending written notice to team@heydaymd.com within 30 days of first accepting the Terms. If that matters to you, do it the day you sign up.
Does the December 31, 2026 telehealth deadline affect HeydayMD?
It could affect every online TRT clinic, not just HeydayMD. The federal rules that let clinicians prescribe controlled substances like testosterone by video, without an in-person visit, run through December 31, 2026. Because HeydayMD bills months in advance, more of your money is tied up if those rules change.
Here's what's going on, without the drama.
- During COVID, the federal government temporarily let clinicians prescribe controlled substances through telehealth without ever seeing the patient in person. The DEA has extended that four times. The current extension runs through December 31, 2026, for DEA-registered clinicians using audio-video visits.
- The DEA is working on a permanent "special registration" framework for telemedicine. The final rule entered White House review on August 25, 2026 and was still pending on November 3, 2026.
- If the temporary rule expires without a replacement that covers a patient's situation, the federal in-person evaluation requirement can apply before a clinician prescribes a controlled substance online. Other statutory telemedicine exceptions can also matter.
The final federal framework was still unresolved on November 3, 2026. Here's the part that's specific to HeydayMD:
HeydayMD's Terms allow a refund of unused time "when HeydayMD discontinues treatment for medical reasons." A change in federal rules isn't obviously a medical reason. We don't know how HeydayMD would handle it.
Our take: until the rule is settled, a shorter plan — or a provider that bills month to month — means less money exposed. Ask HeydayMD one question before you prepay a full year: "If federal telehealth rules change, what happens to my prepaid months?" Get the answer in writing.
The current temporary federal rule remains in effect through December 31, 2026. This section is about how much to prepay while the replacement framework is unresolved, not a claim that care stops today.
HeydayMD alternatives: who should choose something else?
Pick HeydayMD if its price, its clinician transparency and its prepaid terms fit you. If your dealbreaker is no track record, prepaying, or paying extra for follow-up labs, a different provider may fit better. Below, we match each alternative to the specific reason HeydayMD might not work for you.
Year one, side by side (injectable testosterone)
Sources: each provider's own pricing pages as of November 3, 2026, plus Hone Health's TRT cost guide (updated September 25, 2026). HeydayMD and Male Excel figures are TRT Provider Guide calculations from published starting prices; Male Excel excludes shipping and any unresolved extra testing. Hone's medication cost changes with dose and vial count, so we do not force it into one universal first-year total. Trustpilot ratings describe customer experiences, not medical results.
The honest read: HeydayMD has the lowest published starting-cost scenarios in this table if you prepay for the year and need only the follow-up panels shown above. That is not a guaranteed cheapest result for every patient because medication dose, lab frequency, shipping and plan details differ across providers.
"I want a track record and no prepaying" → Male Excel
Male Excel has thousands of public customer reviews and no contract. You can cancel anytime. It also advertises an "Excel Advantage Guarantee" — read its exact terms before you count on it.
The tradeoff: at the published starting injectable package, its known first-year charges are about $2,727 plus shipping before any unresolved extra testing, and it doesn't serve every state.
Want patient history before you commit? Check Male Excel's current pricing and availability in your state
"I want follow-up labs included and month-to-month billing" → Hone Health
Hone's current memberships include ongoing testing and telehealth care, and its cost guide describes retesting every 90 days. Its Plus plan is $135/month and Premium is $155/month; medication is billed separately. No commitment.
The tradeoff: Hone's medication cost depends on dose and vial count, and its Plus and Premium plans bundle different services. Confirm the live plan and state availability before paying.
If included labs matter most, see Hone Health's current membership price and state list
"I'm not sure my low T is confirmed," "I want kids soon," or "I want to use insurance"
None of these three providers is the right first stop for you. A primary care doctor, urologist or endocrinologist can confirm a diagnosis with repeat morning tests, handle fertility planning, and bill insurance for FDA-approved testosterone. Read about repeat morning testing before TRT
"I live in a state HeydayMD doesn't serve"
State availability changes too often to hardcode here. If you are considering cash-pay online TRT, use Find My TRT Path to check the featured Male Excel offer's age and state eligibility; it does not compare multiple providers.
Our verdict on HeydayMD
HeydayMD is one of the more transparent new TRT clinics we've looked at on paper and one of the least proven in practice. It fits a confident cash-pay buyer in a state where its listed clinician network is adequate who confirms the medication and dispensing pharmacy first. Until the federal telehealth rule settles, we'd favor a shorter commitment if the higher price is acceptable.
Choose HeydayMD if:
- Its published cost scenarios fit your budget and you're comfortable prepaying.
- Your state has a solid number of licensed clinicians on its list.
- You value checking clinician licenses over reading testimonials.
Skip it if:
- You need patient reviews before you trust a clinic.
- You're in one of the 8 excluded states.
- You're trying to conceive soon, or your diagnosis isn't confirmed yet.
Do this first, whichever way you go:
- Find your state in our table above.
- Send HeydayMD the five pharmacy questions.
- Ask what happens to prepaid months if federal telehealth rules change.
If that sounds like you and the answers come back clean, start with HeydayMD's state check and plan options.
Still weighing it? Get your personalized TRT action plan →
What we actually verified
Verified on November 3, 2026. This is a public-records verification profile, not a hands-on review. We did not sign up, pay, take a lab test, or receive treatment from HeydayMD.
Sources we checked: HeydayMD's homepage, TRT page, pricing guide, cost-by-state page, shop, FAQ, reviews page, providers page, about page, refund policy (effective October 1, 2026) and Terms of Service (last updated October 30, 2026); the federal NPI Registry links on HeydayMD's providers page; FDA warning letters and recall records for Empower Pharmacy; the DEA's December 31, 2025 extension announcement; the American Urological Association and Endocrine Society guidelines; Trustpilot, Reddit and Better Business Bureau searches; and Male Excel and Hone Health pricing pages.
What we confirmed ourselves:
- HeydayMD publishes no patient reviews. Our November 3 searches also did not find a matching HeydayMD patient-review profile on Trustpilot or the BBB, or a clear Reddit patient-review thread.
- The 32-clinician roster, its specialty breakdown and our state-by-state count from HeydayMD's published license list. We did not independently re-verify every state license.
- The material inconsistencies between HeydayMD's own pages that remain visible on November 3, 2026.
- Empower Pharmacy's FDA warning letters directly from FDA. The May 2025 testosterone recall details were cross-checked against records reproducing FDA's enforcement report because the FDA recall search did not surface a stable public detail page.
- The December 31, 2026 end date of the DEA telemedicine extension.
What HeydayMD states that we couldn't independently confirm:
- Prices and plan terms beyond what's published (we didn't complete a checkout)
- That all 32 clinicians hold active licenses in the states listed
- Which pharmacy would fill any given prescription
- LegitScript certification status beyond the seal on the site
- That its lab partners are CLIA-certified
What nobody can answer yet:
- Whether the testosterone is FDA-approved or compounded
- How long it takes from lab kit to first shipment
- How fast the care team answers messages
- What patients think after 6 to 12 months
- How HeydayMD would handle prepaid months if federal telehealth rules change
How we review: We follow TRT Provider Guide's documented method, How We Review TRT Providers. It separates verified facts, provider-stated facts, customer-experience signals and our own conclusions. It calculates complete cost instead of repeating a teaser price, and it looks at clinical eligibility, testing, clinician access, state availability, treatment formats, medication and pharmacy transparency, fertility handling, monitoring, total cost, cancellation, support and claims transparency. We don't assign numeric scores.
We recheck this page monthly and will update it the day federal telehealth rules change. Spot something out of date? Let us know.
HeydayMD TRT reviews: common questions
Is HeydayMD legit?
HeydayMD appears to be a real company, HEYDAYMD LLC in Albuquerque, New Mexico, that connects patients with licensed clinicians through a partner called LocumTele. It publishes its clinicians' names and license numbers, its pharmacy and its refund rules. It's also very new and has no patient reviews yet, so it's legitimate on paper but unproven in practice.
Does HeydayMD have good reviews?
HeydayMD has no patient reviews yet. Its own reviews page says it's a new practice whose first patients are still early in treatment. As of November 3, 2026, we found no HeydayMD reviews on Trustpilot, Reddit or the Better Business Bureau.
How much does HeydayMD TRT cost?
The advertised price is $99 a month, but that means paying $1,188 upfront for a year. Six months costs $699 and three months costs $447. Follow-up labs are $229 each. On the annual plan, two follow-up panels would make the total $1,646, three would make it $1,875, and four would make it $2,104; those are scenarios, not a prediction of your testing schedule.
Is the $99 HeydayMD price month-to-month?
No. HeydayMD has no monthly plan. The $99 figure is the monthly equivalent of the $1,188 annual plan, which you pay upfront and which renews automatically.
Are HeydayMD's labs included?
The first lab kit is included only with the annual plan. Otherwise it's $229. Follow-up lab panels cost $229 each on every plan.
Does HeydayMD accept insurance?
No. HeydayMD is cash-pay only.
Does HeydayMD require bloodwork before prescribing?
Yes. HeydayMD says it won't prescribe testosterone without lab work, reviewed by a licensed clinician on a video visit.
Does HeydayMD use real doctors?
HeydayMD uses licensed physicians, nurse practitioners and physician assistants, depending on your state. Its list of 32 clinicians includes 12 physicians. You may be treated by an NP or PA rather than a physician.
What pharmacy does HeydayMD use?
HeydayMD says it has no exclusive pharmacy and currently uses Empower Pharmacy, a compounding pharmacy in Houston, among others. It says you can ask to send your prescription to a pharmacy you choose.
Is HeydayMD's testosterone compounded?
HeydayMD's pages do not identify the exact testosterone product every patient receives. Its Terms say prescriptions may go to a compounding pharmacy for compounded medication or to a licensed pharmacy for an FDA-approved product, and Empower is among the pharmacies it currently uses. Ask which exact product and pharmacy would apply to you. Compounded drugs are not FDA-approved.
Does HeydayMD offer testosterone cream?
HeydayMD's shop lists testosterone cream, and its Terms identify testosterone cream as one example of a compounded medication offered through the service. Compounded testosterone cream is not FDA-approved. Confirm current availability and which pharmacy would dispense it before you sign up.
What states does HeydayMD serve?
HeydayMD offers TRT in most states but not Alaska, Arkansas, Connecticut, Hawaii, Mississippi, New Hampshire, New Jersey or Rhode Island. Lab kits ship to all 50 states.
How do I cancel HeydayMD?
Cancel through your patient portal, by calling (866) 485-3013, or by emailing team@heydaymd.com. Cancelling stops your next renewal. You keep access through the end of the term you paid for, but unused months aren't refunded.
What if my testosterone isn't low?
HeydayMD's current Terms say that if its initial lab review finds you're not a treatment candidate, it refunds the membership payment minus $229 for the lab kit; if you bought the kit separately, the membership payment is refunded in full. HeydayMD says a total testosterone result above 500 ng/dL is included in its refund-policy definition of "not a candidate." That is a company policy, not a medical definition of testosterone deficiency.
Does TRT affect fertility?
Yes, it can. Testosterone therapy can lower sperm production. The Endocrine Society recommends against testosterone therapy in men planning to father children in the near term. Talk to a urologist before starting if kids are in your plans.
Is HeydayMD affected by the December 31, 2026 telehealth deadline?
Possibly, along with every online TRT clinic. The federal rules allowing controlled substances like testosterone to be prescribed by telehealth without an in-person visit run through December 31, 2026, unless they're extended or replaced. Because HeydayMD's plans are prepaid, ask what happens to unused months if the rules change.
Is HeydayMD better than Hone Health or Male Excel?
It depends on what you care about. HeydayMD is cheapest for year one if you prepay annually. Male Excel has a long public review history and no contract. Hone Health includes follow-up labs and bills monthly. Our comparison table above breaks down the differences.
Who owns HeydayMD?
HeydayMD doesn't name its founders or leadership on its About page. The company is HEYDAYMD LLC, based in Albuquerque, New Mexico.
This page is educational information, not medical advice. It doesn't diagnose low testosterone or recommend any treatment for you. If you have chest pain, trouble breathing, sudden weakness or numbness, or swelling and pain in one leg, get emergency care right away.
Considering a cash-pay online TRT option? Use our free Find My TRT Path tool to check the featured Male Excel offer's age and state eligibility.
Sources
- HeydayMD homepage — https://heydaymd.com/
- HeydayMD, How Much Does TRT Cost? (updated June 16, 2026) — https://heydaymd.com/how-much-does-trt-cost
- HeydayMD, TRT Cost by State — https://heydaymd.com/trt-cost-by-state
- HeydayMD TRT page — https://heydaymd.com/trt
- HeydayMD shop — https://heydaymd.com/shop
- HeydayMD FAQ — https://heydaymd.com/faq
- HeydayMD patient reviews page — https://heydaymd.com/reviews
- HeydayMD, How Care Works / Our Providers (licenses as of Oct 1, 2026) — https://heydaymd.com/our-providers
- HeydayMD About — https://heydaymd.com/about
- HeydayMD Refund, Return & Cancellation Policy (effective Oct 1, 2026) — https://heydaymd.com/refund-policy
- HeydayMD Terms of Service (last updated Oct 30, 2026) — https://heydaymd.com/terms
- FDA warning letter to Empower Pharmacy, Sept 18, 2026 — https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/empower-clinic-services-llc-dba-empower-pharmacy-738238-09182026
- FDA warning letter to Empower Pharma (503B), Apr 2, 2025 — https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/empower-clinic-services-llc-dba-empower-pharma-700962-04022025
- FDA warning letter to Empower Pharmacy (503A), Apr 2, 2025 — https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/empower-clinic-services-llc-dba-empower-pharmacy-700964-04022025
- FDA warning letter to Empower Pharmacy (503B), Oct 15, 2021 — https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/empower-clinic-services-llc-dba-empower-pharmacy-613792-10152021
- FDA enforcement-report record D-0420-2025, Empower testosterone cypionate (record reproduced from FDA enforcement data) — https://www.speqgx.com/resources/fda-enforcement/D-0420-2025
- DEA, Extension of Telemedicine Flexibilities (Dec 31, 2025) — https://www.dea.gov/press-releases/2025/12/31/dea-extends-telemedicine-flexibilities-ensure-continued-access-care
- DEA, Drug Scheduling — https://www.dea.gov/drug-information/drug-scheduling
- HHS Telehealth, Prescribing controlled substances via telehealth — https://telehealth.hhs.gov/providers/telehealth-policy/prescribing-controlled-substances-via-telehealth
- OIRA, Special Registrations for Telemedicine and Limited State Telemedicine Registrations — https://www.reginfo.gov/public/do/eoDetails?rrid=1510512
- American Urological Association, Evaluation and Management of Testosterone Deficiency (2018) — https://www.auanet.org/Documents/Guidelines/PDF/Testosterone%20Website%20Final%280%29.pdf
- Endocrine Society, Testosterone Therapy in Men With Hypogonadism (2018) — https://support.endocrine.org/clinical-practice-guidelines/testosterone-therapy
- Male Excel pricing — https://maleexcel.com/treatments/hrt-costs/
- Hone Health homepage — https://honehealth.com/
- Hone Health, TRT Cost (updated Sept 25, 2026) — https://honehealth.com/edge/testosterone-replacement-therapy-cost/
- Trustpilot: Male Excel — https://www.trustpilot.com/review/maleexcel.com
- Trustpilot: Hone Health — https://www.trustpilot.com/review/honehealth.com
- BBB, Heyday Health (Youngstown, OH — a different business) — https://www.bbb.org/us/oh/youngstown/profile/health-care/heyday-health-0432-20017677