NuMale Testosterone Reviews: What Happened, What It Costs Now, and Who Should Go Elsewhere
NuMale testosterone reviews need a fresh look: numale.com now sends readers to VidaVital, which lists TRT at $199–$299 a month. It may fit men near a clinic who want face-to-face care. If you need insurance, want children soon, or cannot get clear written terms, another route may fit better.
· Editorial research using public sources; not clinically reviewed
Disclosure: Our linked Male Excel and Hone Health guides contain clearly labeled paid links. The Male Excel consultation link on this page is also a paid referral link. TRT Provider Guide may earn a commission if you use these links and complete a qualifying action. Affiliate disclosure.
Best for: That can still be a reasonable choice for some men. If you live near Las Vegas, Albuquerque, Coral Gables, Brookfield, or Omaha and want face-to-face care, it's worth a look. Get every charge in writing and don't prepay a year.
Not for you if: If you want prices and cancellation terms published before you pay, choose a provider that supplies both in writing. If your low testosterone hasn't been confirmed with repeat morning blood tests, start with a clinician who can evaluate the cause. If you want kids soon, start with a urologist or reproductive urologist instead.
And the most important detail in the NuMale story isn't the dollar figure. It's what the published trial account describes inside the exam room, and it changes what you should ask any men's clinic before you sign. We'll get there.
NuMale at a glance (verified November 3, 2026)
Jump to your situation:
- I'm thinking about booking
- I'm a current or former NuMale patient
- I just want to know if it's legit
- I want other options
Educational information, not medical advice. This page can't diagnose low testosterone or tell you whether treatment is right for you. If you have chest pain, trouble breathing, or an erection lasting four hours or more, get emergency care now. Heart-attack warning signs · Priapism emergency guidance
TRT Provider Guide is the independent decision resource for testosterone replacement therapy — helping U.S. adults understand how low testosterone is evaluated, compare online and local care models and providers, and choose the next step that fits their health needs, fertility plans, budget, state, and care preferences, with every material claim verified and dated.
The right TRT provider is not the same for every person — it depends on whether low testosterone has been properly evaluated, your symptoms and health history, your fertility plans, your state, your insurance or cash-pay preference, your treatment-format preference, your budget, and whether online or in-person care is the better starting point. Some situations belong with primary care, urology, endocrinology, reproductive urology, or urgent or emergency care when the symptoms warrant it. If you are considering the featured Male Excel offer, use TRT Provider Guide's Find My TRT Path tool to check its age and state eligibility. Use the care guidance and quote checklist on this page to prepare questions for a clinician.
Find My TRT Path is educational and non-diagnostic; it does not decide medical eligibility or guarantee a prescription.
What we actually verified — November 4, 2026
Checked directly:
- numale.com redirects to VidaVital.
- VidaVital's home, Low-T, cost, FAQ, Las Vegas, Omaha, blood-work, online-TRT, locations, team, and privacy pages.
- The legacy site numalemensclinic.com.
- NuMale's BBB profile and reviews, and the accessible former Wauwatosa Birdeye profile.
- Florida's Empresas Cumbre filing and NuMale's own Nevada court filing.
- News and plaintiff-side accounts of the verdict and settlement.
- FDA, DEA, HHS, and Endocrine Society sources.
- Current official pricing and terms for the alternatives below.
Confirmed in the sources:
- The redirect and BBB's published "out of business" status for NuMale.
- A management link: Justin Pulliam appears in Empresas Cumbre's current filing and NuMale's own court filing.
- The verdict and settlement amounts as reported, not the amount actually paid.
Provider-stated only:
- VidaVital's clinic list, price ranges, treatment formats, lab partners, and cash-pay policy.
- What VidaVital's prices include.
- Its telehealth reach and monitoring schedule.
- That "most" of its medications are FDA-approved.
Could not confirm:
- Complete ownership or the legal terms of any transfer of NuMale's business.
- Package prices, refund terms, repeat-test charges, and refill or shipping fees.
- The pharmacy that would fill an individual prescription.
- The clinician assigned to you and that clinician's active license in your state.
- Whether old NuMale contracts or credits are honored.
Not done: We did not book a visit, call the clinic, or receive treatment. This is a public-source profile, not a hands-on review.
What happened to NuMale Medical Center?
NuMale Corporation, the Las Vegas-based parent of NuMale Medical Center, filed for Chapter 11 bankruptcy in January 2025, according to the Albuquerque Journal. The filing followed a reported $412 million jury verdict. Numale.com now redirects to VidaVital Medical, but that does not establish the legal terms of a business transfer.
Here's the whole arc on one screen. We built it from corporate filings, a reproduced court order, reported trial history, and the companies' own pages.
If you reached numale.com through an old ad, a friend, or a listing, it now sends you to VidaVital. The rest of this page examines what VidaVital publishes today.
Why you might still see "NuMale" ads
A separate site, numalemensclinic.com, still markets under the NuMale Medical Center name. When we checked it on November 3, 2026, it advertised a "98% success rate" for ED injections, $750 off annual TRT, and a free consultation "normally $199."
Its phone number matches one listed in NuMale's BBB file. We couldn't confirm who operates that site today. Before you give anyone a card number, ask which company will bill you and which licensed clinician will treat you in your state.
Not the same company: NuMale is not Nu Image Medical, not NuForm Health, and not Numan, a UK service. The similar names make it easy to land on the wrong provider.
Is VidaVital the same company as NuMale?
VidaVital's privacy policy names Empresas Cumbre LLC, doing business as VidaVital Medical, in Coral Gables, Florida. Public filings show a management link to NuMale. They do not settle all ownership questions or who owes money under old contracts.
Here's what the public record does and doesn't support.
Florida's August 28, 2026 filing lists Justin Pulliam as Empresas Cumbre's authorized representative, and he signed it as manager. NuMale's own court filing identifies Justin Pulliam as one of its principals. Florida filing · NuMale court filing · VidaVital privacy policy
What it supports:
- numale.com sends you to VidaVital.
- The filings above document a management link.
- VidaVital lists Albuquerque and Omaha clinics at addresses also used by the NuMale-branded site.
What it doesn't support:
- That VidaVital is legally responsible for old NuMale contracts.
- That it honors prepaid NuMale packages.
- That the same clinicians still work there.
A website redirect and a takeover announcement don't answer those questions. Ask the clinic for a written answer about your own agreement. If money is disputed, the contract and court orders matter too.
There's one small clue worth knowing. BBB lists NuMale as related to NuFemme Rejuvenation Clinic. That link does not establish who holds an individual contract today. BBB
Our take: judge VidaVital on what it puts in writing today, with NuMale's history and the management link in view.
What do NuMale testosterone reviews actually say?
NuMale's former Wauwatosa profile shows 3.9 stars on Birdeye, while its BBB customer-review page shows 1 out of 5 from one review. Each platform captures different clinics, treatments, and years. The examples below include praise for staff and complaints about prepaid care and unanswered calls.
That spread confuses people. So we lined up the public ratings we could check, with what each one actually measures.
Counts checked November 3, 2026. These are separate samples, not a combined rating. Sources: Birdeye, BBB, VidaVital Las Vegas, VidaVital Omaha.
Notice something. None of these scores isolates current testosterone care. The visible reviews and clinic pages cover several services, including ED care and testosterone treatment. So a star number tells you very little about TRT at this clinic today.
The accounts give you questions to ask. One praises the staff; another describes problems with money and follow-through.
Two real, short examples, labeled for what they are:
"The team at NuMale really go above and beyond they are like family." — Ian Hammond, review reproduced on Birdeye, former Wauwatosa clinic, displayed as "2 years ago" when checked
"Countless messages were ignored, call backs were few and far between." — James W., BBB review, May 9, 2024, Florida clinic, ED treatment. NuMale replied on BBB disputing parts of the account and inviting him to contact them.
These are individual experiences, not typical results. Reviews can't show whether a treatment is safe or works, or what today's policies are.
The James W. review also mentions paying $4,000 up front for a year. Hold onto that. It matters in the cost section.
What was the NuMale lawsuit about, and does it involve testosterone?
The published trial account in Sanchez v. NuMale describes permanent injury after penile erectile-dysfunction injections. The reported treatment package also included testosterone pellets. Plaintiff counsel reports a $412,005,149 jury verdict in November 2024.
The patient was a 66-year-old New Mexico man who went to NuMale in 2017 for fatigue and weight problems, according to the trial account. Trial report · Plaintiff counsel
Here's what was reported, without the drama.
The verdict: The trial report gives $37,005,149 in compensatory damages plus $375 million in punitive damages, and reports findings of fraud, negligence, and violations of New Mexico's Unfair Practices Act. Trial report · Plaintiff's counsel
NuMale's response: The company said it disagreed with the verdict and planned to pursue an appeal. KOB 4
What happened next: NuMale filed for bankruptcy in January 2025. The Albuquerque Journal reported approval of a global settlement on September 4, 2025, with an initial $96.5 million patient payment, including about $45 million in legal fees and costs. Its October 23 report said payment depended on a final order and that the state case was dismissed on October 6. We did not verify the amount actually paid. Albuquerque Journal
Why this matters for a TRT buyer
The reported injury centered on penile ED injections, within a package that also included testosterone pellets. The published trial account describes how care was sold: the patient came in for fatigue and weight concerns and was sold an ED treatment package.
That pattern can show up at any men's clinic. So here are three red flags worth walking out over, anywhere:
- A same-day package pitch. You're asked to sign for months of care before you've seen itemized costs.
- An unexplained treatment pitch. You came for fatigue and were pushed toward an ED plan without a clear clinical reason.
- Pressure to decide before you can read the agreement. You can't take the contract home.
None of this says VidaVital's current staff do these things. We have no evidence of that. It's simply the right checklist after a case like this.
How much does testosterone therapy cost at VidaVital?
VidaVital publishes a TRT program price of $199–$299 a month and a first visit of $199–$299. It says the monthly fee covers provider oversight, the prescription, and lab monitoring. Twelve months at that range comes to $2,388–$3,588.
With a separately charged first visit, the subtotal is $2,587–$3,887.
These are our calculations from VidaVital's own April 2026 price table, which we checked November 3, 2026. VidaVital cost page
The online-TRT guide says its program includes medication and ongoing labs. That does not establish the cost of every formulation, a second diagnostic test, or a pellet procedure. Ask for a quote for your actual plan. VidaVital online guide
What could change your number:
- Your format. Pellets need a clinic procedure every few months. VidaVital's site doesn't price that separately.
- Packages. VidaVital says it offers "packages" and "lab-testing bundles" but doesn't publish their prices.
- Insurance. VidaVital is cash-pay. It accepts HSA and FSA cards and says it can provide a superbill (an itemized receipt you can send your insurer) on request. Reimbursement isn't guaranteed. Las Vegas FAQ · Online TRT guide
The prepaid-package problem
Under the NuMale name, some patients described paying big sums up front. James W. described a $4,000 year of ED care. Trial Guides reports that the New Mexico patient paid NuMale $5,149 in total. BBB reviews · Trial report
NuMale's own BBB file says refunds and cancellations depended on the agreement patients signed and on "medical eligibility." It also lists outside patient financing. BBB
Here's why prepaying hurts. If treatment doesn't suit you, you lose leverage. If the clinic changes hands, you may lose more than leverage. We could not verify how old NuMale credits are handled today.
VidaVital's online-TRT guide says there are "no long-term contracts." That's a good sign, but it's a blog post, not a signed agreement. VidaVital
Our rule of thumb: pay month to month, or don't prepay more than you'd be fine losing.
Copy the before-you-pay quote checklist ↓
Considering the featured Male Excel offer? Check its age and state eligibility. It's free and educational. It does not diagnose low testosterone, decide whether you qualify, or guarantee a prescription.
Can you get care at VidaVital in your state, or online?
VidaVital lists five clinics: Las Vegas, Albuquerque, Coral Gables, Brookfield, and Omaha. Its pages do not give one clear answer about starting TRT entirely online. The general FAQ says most U.S. states, the TRT guide names five states, and the Las Vegas page requires in-clinic intake.
Confirm the rule for your state and your first visit before you pay.
We found this conflict by reading VidaVital's pages side by side on November 3, 2026. Here's what each one says.
Wisconsin and Nebraska have clinics but don't appear on the online-TRT state list. North Carolina and Colorado appear on that list but have no clinic listed in its current directory.
That doesn't mean anyone is being misleading. But it does mean no single page answers "can I do this from home in my state?" Ask directly.
Federal rules matter too. Testosterone is a Schedule III controlled substance, so it always needs a valid prescription. A federal rule lets qualifying clinicians prescribe it by video without a prior in-person visit through December 31, 2026, if the prescription meets federal and state requirements. A clinic can still require an in-person visit. Federal Register · Schedule III rule
The DEA sent its proposed permanent framework to White House review on August 25, 2026. That review was still pending when we checked. Official review record
One more detail. VidaVital's online guide still cites the older December 31, 2025 date, so that page hasn't caught up. If you start online care near year-end, ask what happens to your prescription if the rules change in January.
Live near one of the five clinics? See VidaVital's current clinic locations. This opens VidaVital's own page. A listed clinic doesn't confirm an appointment or a prescription.
What testing and follow-up does VidaVital describe?
VidaVital says it requires blood work before prescribing and won't prescribe from symptoms alone. Its online guide lists a broad starting panel drawn at Labcorp or Quest, follow-up labs 6 to 8 weeks after starting, quarterly labs in year one, then every six months. It also describes two morning blood draws, but we could not confirm that a second diagnostic test is included in the price or how it is scheduled.
Here's what VidaVital says its starting panel includes:
- Total and free testosterone. Total testosterone is all the testosterone in your blood. Free testosterone is the small part not stuck to proteins.
- SHBG. Sex hormone-binding globulin, a protein that holds onto testosterone.
- LH and FSH. Pituitary signals that help show why testosterone is low.
- Estradiol. A form of estrogen.
- A complete blood count, including hematocrit. Hematocrit is the share of your blood made of red cells. Testosterone can raise it.
- Metabolic and lipid panels.
- PSA if you're 40 or older. Prostate-specific antigen, a prostate marker.
- TSH. A thyroid test.
VidaVital says there's no fee at the lab if you use its order. VidaVital online guide · Blood-work guide
That's provider-stated. We didn't see a real order.
How it compares with the guideline standard
The Endocrine Society says low testosterone should be diagnosed only when you have matching symptoms or signs and consistently low results. Those results should be confirmed with a repeat morning, fasting total testosterone test. Endocrine Society guideline · July 2026 statement
The American Urological Association uses 300 ng/dL as a reasonable cutoff alongside two separate early-morning tests and symptoms. It isn't a pass/fail line by itself. AUA guideline
VidaVital's published panel is broad. Its two-test description still leaves questions about timing and charges. So ask:
- Will you confirm a low result with a second early-morning test before prescribing?
- Is that second test included, or extra?
- Who reviews my results, and how do I reach them between visits?
- What blood count or PSA result would make you pause or refer me?
- How will you check my blood pressure during treatment?
Testosterone can raise blood pressure, so that check matters too. FDA labeling update
Our testosterone testing guide covers what a complete workup should include.
Support and refills. VidaVital describes direct clinician messaging and says an initial shipment of medication and supplies usually arrives within 3–5 business days. We could not confirm a response-time guarantee, refill schedule, amount per shipment, or shipping charge. Ask who handles a late refill before you pay. VidaVital online guide
Which testosterone would you get: FDA-approved or compounded?
VidaVital offers pellets, weekly or every-other-week testosterone cypionate injections, and a daily cream it calls "custom-compounded." Compounded medicines are not FDA-approved. That means the FDA does not review their safety, effectiveness, or quality before they are marketed.
VidaVital says "most" of its medicines are FDA-approved but doesn't name its pharmacy or pellet product on its TRT page, so ask.
Sources: VidaVital Low-T page, FAQ, online guide, FDA on compounded drugs, Testopel prescribing information.
A few plain-English points:
- "Bioidentical" describes a hormone's structure. It isn't an FDA category, and it doesn't mean FDA-approved. Endocrine Society
- The drug name alone doesn't tell you much. FDA-approved testosterone cypionate exists, but so do compounded versions. Ask for the exact product and the pharmacy.
- Pellets are harder to undo. Testopel's label says implanted pellets are less flexible to adjust than injections and may need removal if complications require their effects to stop. That's worth weighing. Our pellets vs. injections guide explains the tradeoffs.
On results claims. VidaVital's Low-T page says most men notice changes "within the first month." It also links testosterone to lower fracture risk. Be careful with both.
A large trial of testosterone gel in men with low testosterone did not reduce fractures. Snyder et al., NEJM 2024 Results vary a lot from person to person. Judge the clinic on its process, not its promises.
Who should skip VidaVital and start somewhere else?
If you want children soon, start with a urologist or reproductive urologist, because testosterone can suppress sperm production. If you need insurance to pay, VidaVital is cash-pay, so an in-network doctor fits better. If your low testosterone hasn't been confirmed, or you have prostate, blood-count, sleep-apnea, or heart concerns, a primary care doctor or specialist should come first.
Here's where to start instead, by situation:
Clinical cautions: Endocrine Society guideline.
About fertility. Testosterone from outside the body can lower sperm production. Nobody can honestly promise it will or won't affect you, or how fast things recover.
Non-testosterone options and approval status
Medicines like clomiphene, enclomiphene, or hCG are sometimes discussed instead. They are not testosterone replacement. They work differently and aren't "natural TRT."
Clomiphene use in men is off-label: it is approved for certain ovulation problems, not male low testosterone. Enclomiphene has no FDA-approved product. Some hCG products are approved for selected men whose low testosterone comes from weak pituitary hormone signals; that does not make every use approved or guarantee fertility. A reproductive urologist can assess which route fits the cause. Clomid label · Official clomiphene/enclomiphene guidance · Pregnyl label
See our fertility-first guide before you start anything.
If one of these rows is you, compare online and local care models or see care routes that work with insurance.
What are the best alternatives to NuMale for testosterone therapy?
If you want to compare published prices before intake, Male Excel, Hone Health, and Taurus Meds provide figures to start with, but each needs a complete written quote. Male Excel and Hone list service in all five of VidaVital's clinic states; we could not confirm that for Taurus. If you have insurance or a complex history, a primary care doctor or urologist is usually the better start.
The online programs below do not provide pellet insertion or walk-in visits; pellets require an in-person procedure.
We compared each route on the same terms and rechecked the providers' public pages in November 2026. The figures below are published prices and our calculations, not personal quotes. Recheck all of them before paying.
Sources: VidaVital cost; Male Excel injection pricing, bundle pricing, test and consultation, terms, and state FAQ; Hone Plus, lab schedule, and state table; Taurus offer, terms, and cancellation policy. They aren't identical services.
How we calculated the totals. These are price models, not complete personal bills. Male Excel's $2,217 model is $99 to start + 12 × ($99 membership + $62.50 medication + $15 syringes). The $2,727 model is $99 + 12 × ($99 membership + $120 injection-and-thyroid bundle); it is not a testosterone-only price.
Male Excel bills medication every 60 days. Six supplies cover 360 days, so a seventh refill can fall inside a 365-day budget. At seven $125 medication charges, twelve $99 membership charges, twelve $15 syringe charges, and a $99 start, the injection-page scenario would be $2,342 before shipping, tax, and any other charges. That example assumes monthly syringe billing and that refill count; ask for the actual billing calendar. The older $240-per-60-day bundle would be $2,967 with seven supplies, twelve membership charges, and the $99 start, before extras. Male Excel billing
Hone's $1,710–$1,745 model is 12 × $135 + $45 + a $45 or $80 confirmation test, before medication. Hone lists shipping as included. Its listed $60 monthly compounded cream adds $720, making $2,430–$2,465. A separate Hone FAQ says clinically necessary retesting has no added fee, so confirm which testing policy applies to you. Hone retesting policy
Taurus's $1,837 model is $49 + 12 × $149. Twelve extra $17.99 fees would add $215.88, making $2,052.88; its offer and general terms differ on that fee. Unknown shipping, extra tests, additional medication, or procedure charges are not zero. HSA/FSA card acceptance is not a guarantee that your plan will cover the expense.
Taurus also lists enclomiphene, a non-testosterone option. It is not included as a TRT format in this comparison.
Male Excel: for readers comparing published prices and monthly billing
Male Excel does not have clinics, doesn't offer pellets, and won't send your prescription to your own pharmacy. If face-to-face care or pellets matter most to you, VidaVital or a local urologist is the better fit.
Male Excel does publish prices before intake, but its pages describe different offers. Its injection page lists $62.50 a month for compounded testosterone cypionate, $15 for syringes, and $99 for monthly membership: $176.50 a month before shipping. Its separate pricing page still lists an injection-and-thyroid bundle from $120 plus $99 membership, or $219 a month. Get the offer and every charge in writing. Injection page · Bundle page
The $99 membership has a monthly option, while medication is billed in 60-day supplies. Its product page also advertises an annual membership option, so check which terms you are accepting. For a reader burned by the NuMale package model, that's the point.
Know before you start:
- It describes daily small injections under the skin, which some men like and some don't.
- Its listed cypionate injection and cream are compounded, so neither is FDA-approved.
- Its monthly membership option is a separate $99 a month on top of medication.
- Already-charged fees are generally non-refundable.
- It lists service in 39 states, and all five of VidaVital's clinic states are among them. State FAQ
For a new diagnosis, ask how repeat morning testing is completed before testosterone is prescribed; Male Excel's homepage also describes prescribing before lab results arrive when clinically appropriate. Its public pages do not establish whether that statement applies to a new TRT diagnosis. Ask about the cost of a second diagnostic test and any extra monitoring. Male Excel homepage
Details are in our Male Excel cost guide and Male Excel review.
Disclosure: TRT Provider Guide may earn a commission through the paid Male Excel consultation link on this page or clearly labeled Male Excel or Hone Health affiliate links in our provider guides. It doesn't change what we report. Affiliate disclosure.
Would a monthly membership with 60-day medication billing fit your budget? Review Male Excel's fees, testing, and billing terms → A clinician decides whether treatment is right for you. Starting an order doesn't guarantee a prescription.
Check Male Excel's online consultation and state eligibility →
Hone Health: for readers who want scheduled labs built in
Hone's Plus membership lists blood work at 3, 6, 9, and 12 months plus physician video visits in year one. Medication is billed separately. It lets you pause billing for up to three months. Cancelling membership and cancelling a pending prescription order are separate steps. Hone Plus · Cancellation policy
Its pages disagree on whether its $28 injection price is per month or per vial, so get the medication invoice in writing. It's cash-pay, and its testosterone injection page carries a compounded-product disclosure. Hone injection page · Plus pricing
Details are in our Hone TRT cost guide.
If scheduled lab checks matter more to you than the lowest headline price, review Hone Health's plans and testing costs → Treatment depends on a clinician's judgment and your state.
Taurus Meds: for budget-first readers who will read the fine print
Taurus's advertised $49 start plus twelve $149 payments comes to $1,837. But its terms describe a $17.99 fee per billing period that its sales page says doesn't exist. It also requires cancellation notice at least 72 hours before the next billing date. Settle both in writing first. Taurus terms · Cancellation policy
See our Taurus Meds cost guide or Taurus's own offer page.
Your own doctor or a urologist: for insured or complex cases
Scheduling and insurance coverage depend on the practice and your plan. This route can coordinate with your full medical record and offer FDA-approved products; ask which pharmacy can fill the prescription. Start with what happens after a low testosterone test.
I was a NuMale patient. What do I do now?
Start by calling your old clinic's number or VidaVital's main line, (888) 831-3314, to confirm who holds your chart. HIPAA-covered providers generally must act on a request for your medical records within 30 days. Ask in writing what happens to any prepaid balance.
If your care changed hands without your say, that's unsettling. Here's a calm order of operations.
- Find out who holds your records. Ask VidaVital directly, in writing, whether it has your NuMale chart.
- Request your records in writing. Ask for lab results, visit notes, and your prescription history. Providers covered by HIPAA must generally act within 30 days, with one possible 30-day extension that requires a written explanation and completion date. HHS right of access
- Ask about any prepaid balance, in writing. Ask VidaVital whether it honors NuMale agreements or credits. Save the reply.
- Arrange a clinical handoff. If you're mid-treatment, arrange care with a clinician promptly, whether at VidaVital or elsewhere. Ask who will handle your next refill and monitoring.
- Choose your next route. Stay, switch to online care, or go back to your own doctor. Our guide to switching TRT providers walks through the handoff.
About bankruptcy claims. We did not verify the court orders that control an individual patient's deadline or claim. We can't give legal advice. If you lost money on a prepaid plan, a consumer-protection or bankruptcy attorney can check which deadlines and options apply; your state attorney general's consumer office may also help.
Your care changed hands. Your next step doesn't have to be a guess. Use the switching guide to prepare questions for your next clinician. If you are considering the featured Male Excel offer, check its age and state eligibility with Find My TRT Path. It's educational and non-diagnostic.
What should you get in writing before you pay?
Get one written quote that names the company billing you, your prescriber, your exact medicine and pharmacy, every charge for 12 months, and how to cancel. A phone estimate isn't a quote. Leave any unanswered line marked "unknown," never zero.
Copy this worksheet. Fill it in during or after your consult.
Quote date: ______
Clinic: ______
Company that bills me: ______
My prescriber and license state: ______
Exact medicine and format: ______
FDA-approved or compounded: ______
Pharmacy that fills it: ______
If they offer financing, write down these separately:
- The cash price.
- The lender.
- The APR.
- The number of payments.
- The total you'll repay.
- What you still owe if you stop treatment.
Questions to send by email, so the answers are in writing:
- Which company provides and bills my care, and who is my prescriber?
- Can I get this exact service in my state? Is the first visit in person?
- What is the total for my first 12 months, and what could change it?
- Will you confirm low testosterone with a second morning test before prescribing?
- What exact medicine would I get? Is it FDA-approved or compounded, and which pharmacy fills it?
- How do I reach a clinician about results or side effects, and who handles a late refill?
- How do you factor in my plans to have children?
- What do I owe if I decline treatment, cancel, or transfer? Can I read those terms now?
- If I had a NuMale agreement, will you confirm in writing whether it's honored?
A clinic that's confident in its pricing can put it in an email. If the answers come back vague, that's information too.
Ready to ask? Request a written quote through VidaVital's contact page. This opens VidaVital's public contact page. A consult doesn't guarantee a prescription.
How did we research this page?
We compared corporate filings, a reproduced court order, reported trial history, VidaVital's own pages, BBB and review-platform records, and federal and medical-society sources, checked in November 2026. We did not visit a clinic, book a consult, or receive treatment. We separate what's verified from what a provider claims.
Our method is How We Review TRT Providers. Every claim on this page falls into one of four buckets:
- Verified fact. We confirmed it in a primary or official source. Examples: the Florida corporate filing, BBB's published status, and testosterone's Schedule III status. The bankruptcy and settlement history is labeled as reported history.
- Provider-stated. VidaVital says it. Examples: what its price includes, its lab schedule, its telehealth reach.
- Customer-experience signal. One person's account. It's labeled and dated, and never treated as proof of safety or results.
- Editorial judgment. Our conclusion from the facts above. Examples: "don't prepay a year," or which reader fits which route.
Notice a price or policy that's changed? Send dated evidence through our corrections process and we'll recheck. See also our editorial standards and privacy policy.
NuMale testosterone FAQ
The key checks are who provides the care now, what the full bill includes, and how testing is done. These answers separate the old NuMale record from VidaVital's current published terms.
Is NuMale Medical Center still open? Numale.com now forwards to VidaVital, and BBB lists NuMale as out of business. A separate NuMale-branded marketing site is still online. Confirm the company, clinic, and prescriber before paying.
Is NuMale legit? NuMale was a real men's clinic chain. Plaintiff-side trial reporting describes a 2024 fraud and negligence verdict, and the Albuquerque Journal reports that the company filed bankruptcy in 2025. Judge VidaVital on its own written terms today, with that history and the documented management link in view.
How much did NuMale charge for testosterone? We could not verify a standard historical NuMale TRT price. The $4,000 BBB account concerns ED care, not a published TRT rate. VidaVital now lists TRT at $199–$299 a month and a $199–$299 consultation; confirm whether that visit is separate or credited.
Did the $412 million lawsuit involve testosterone? The reported injury centered on penile ED injections. The reported treatment package also included testosterone pellets.
Did the patient actually get $412 million? The $412 million was the jury award, not a verified payment. The Albuquerque Journal later reported an initial $96.5 million settlement payment, including legal fees, subject to a final order. We did not verify the amount actually paid.
Is VidaVital the same company as NuMale? Its privacy policy names Empresas Cumbre LLC. Florida's filing lists Justin Pulliam as its authorized representative, signing as manager; NuMale's own filing identifies him as a principal. That shows a management link, not proof that old contracts or prepaid balances carry over.
Does NuMale or VidaVital take insurance for TRT? VidaVital says it is cash-pay. It accepts HSA and FSA cards and says it can provide a superbill if you want to try for reimbursement. Check your plan's rules; reimbursement is not guaranteed.
Is VidaVital's testosterone FDA-approved? Its cream is compounded, so it isn't FDA-approved. For injections and pellets, ask for the exact product and pharmacy. The drug name alone doesn't prove approval.
Can I get TRT from VidaVital online? Possibly, depending on your state. Its pages do not give one clear TRT coverage answer, and its Las Vegas page requires an in-person first visit. Pellets require an in-person procedure.
How do I get my NuMale medical records? Ask VidaVital or your former clinic in writing who holds your chart. HIPAA-covered providers generally must act on an access request within 30 days; one justified, written 30-day extension is allowed.
Is NuMale the same as Nu Image Medical, NuForm Health, or Numan? No. Those are separate companies.
Does a free consultation mean I'll get testosterone? No. Testosterone is a controlled prescription drug. For a new low-testosterone diagnosis, a clinician needs symptoms or signs plus consistently low results, confirmed with repeat early-morning testing. A consultation or questionnaire does not guarantee treatment.
Considering the featured Male Excel offer? Use our free Find My TRT Path tool to check its age and state eligibility.
Find My TRT Path is educational and non-diagnostic. It doesn't confirm low testosterone, decide whether you qualify, guarantee a prescription, or replace a clinician.
This page is educational information from TRT Provider Guide, the independent decision resource for testosterone replacement therapy care. It is not medical advice. We are not a clinic, pharmacy, laboratory, or medical practice. Testosterone is a Schedule III controlled substance in the United States and requires a valid prescription. A licensed clinician must decide the treatment and monitoring plan. Prices, policies, and telemedicine rules change; every figure here carries the date we checked it. For a medical emergency, call 911.
Sources
These sources support the prices, policies, records, and medical guidance discussed above. Provider pages describe published offers; they do not independently prove clinical quality.
Sources checked November 3–4, 2026 unless another date is shown.
- VidaVital Medical. Homepage (numale.com redirect destination).
- VidaVital Medical. Men's Health Clinic Cost & TRT Price Guide, April 12, 2026.
- VidaVital Medical. Low Testosterone (Low-T) Treatment.
- VidaVital Medical. FAQ.
- VidaVital Medical. How to Start Testosterone Therapy Online, May 6, 2026.
- VidaVital Medical. TRT Blood Work, June 2, 2026.
- VidaVital Medical. Las Vegas, Omaha, and Locations.
- VidaVital Medical. Privacy Policy, effective November 30, 2024; provider directory; contact page.
- FindHealthClinics. Third-party reproduction of an October 24, 2025 clinic post; original announcement not verified.
- Better Business Bureau. NuMale Medical Center profile and customer reviews.
- Birdeye. Former Wauwatosa NuMale profile.
- Florida Division of Corporations. Empresas Cumbre LLC amended annual report, August 28, 2026; NuMale Corporation, opening brief filed in the Nevada Supreme Court, December 21, 2023.
- Albuquerque Journal. New Mexico man awarded $96 million under bankruptcy settlement, October 23, 2025.
- CBS News. New Mexico man awarded $412 million payout, November 2024.
- KOB 4. Rio Rancho man awarded $400M, November 2024.
- Bencoe & LaCour. Case results; Trial Guides, trial account, December 9, 2024. These are plaintiff-side accounts, not copies of the verdict or settlement order.
- Supreme Court of Nevada. NuMale Corp. v. Asandra, order reproduced by FindLaw, June 13, 2024.
- Endocrine Society. Testosterone Therapy for Hypogonadism Guideline and July 2026 statement.
- American Urological Association. Evaluation and Management of Testosterone Deficiency.
- U.S. Food and Drug Administration. Understanding the Risks of Compounded Drugs.
- Snyder PJ et al. Testosterone Treatment and Fractures in Men with Hypogonadism. NEJM, 2024.
- 21 CFR 1308.13, Schedule III; DEA/HHS, Fourth Temporary Extension of Telemedicine Flexibilities, effective through December 31, 2026.
- Office of Information and Regulatory Affairs. Pending review, RIN 1117-AB40, received August 25, 2026.
- U.S. Department of Health and Human Services. Individuals' Right to Access Health Information; 45 CFR 164.524.
- Male Excel. Injection pricing, bundle pricing, test and consultation, billing schedule, FAQ, homepage, and terms.
- Hone Health. Plus membership, TRT lab schedule, retesting policy, cancellation and refunds, state availability, and injection offer.
- Taurus Meds. Testosterone offer, terms, and refunds and cancellation.
- DailyMed. Testopel prescribing information, Clomid prescribing information, and Pregnyl prescribing information.
- U.S. Food and Drug Administration. Class-wide testosterone labeling changes, February 28, 2025.
- Endocrine Society. Compounded Bioidentical Hormone Therapy.
- Operation Supplement Safety, Uniformed Services University. Clomiphene and Enclomiphene: Drugs, Not Dietary Supplements, January 12, 2026.
- NHLBI. Heart-attack symptoms; NHS, priapism emergency guidance.
- Red Banyan. NuMale expansion announcement; NuMale-branded marketing site.
- TRT Provider Guide. Authors and medical reviewers, How We Review TRT Providers, and affiliate disclosure.