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Taurus Meds vs Hims: Which One Fits Your Low-T Plan?

Taurus Meds advertises testosterone and enclomiphene, while Hims currently offers enclomiphene and lists testosterone products as coming in 2026. Compare the medicine, total payment, testing, cancellation, and fertility tradeoffs before you pay.

By TRT Provider Guide

Published 2026-09-16 · Last updated 2026-09-16

Last verified: 2026-09-16

Independent editorial research; not clinically reviewed.

Educational resource
Evidence Cited

Taurus Meds vs Hims is a medicine-first choice: Taurus advertises testosterone and enclomiphene; Hims currently offers enclomiphene, not testosterone. Taurus is the option when your clinician recommends testosterone. Hims' $99 monthly rate requires $990 upfront for ten months. Neither bills insurance; fertility plans, testing, state access, and the exact prescription can change the choice. 1 6 9

By TRT Provider Guide · Editorial research, not clinically reviewed · Last verified: September 2026 (company documents checked September 16, 2026)

If a clinician has confirmed that testosterone treatment is appropriate, Taurus is the only current testosterone option of these two. If you and your clinician are considering enclomiphene, the decision turns on money — and Hims' $99-a-month price comes with a ten-month commitment. We'll show you the plan totals and which charges still need a written quote. 1 6

One more thing before the details. Neither company bills insurance. Neither promises cash back just because you cancel. And if you hope to have a baby soon, start with a urologist, not either app. 1 3 9 22

Taurus Meds may fit you if… Hims may fit you if…
A clinician has found testosterone appropriate, and you are comparing injection or gel programs You and your clinician are considering enclomiphene, not testosterone
You prefer monthly billing: company-stated TRT starts at about $248 including the first month; the separate enclomiphene offer starts at about $198 You can accept a multi-month plan; the $99 rate means $990 upfront for ten months
You're OK paying for testing before your clinician visit, after confirming the refund terms You already use Hims and want to manage care in one app
Not for you if you need insurance billing, a free clinician pre-screen, or an FDA-approved product without first confirming the exact prescription Not for you if you want testosterone now, need evaluation of primary testicular failure, or need to pay directly with an HSA or FSA card

Fit judgments are based on the published offers, not a finding that either program is medically suitable for you. Prices exclude unresolved fees described below. 1 5 6 28

Educational information, not medical advice. Chest pain or trouble breathing needs emergency care — call 911. New one-sided leg swelling needs prompt medical evaluation; call 911 if it comes with chest pain or breathing trouble. 24

TRT Provider Guide is the independent decision resource for testosterone replacement therapy — helping U.S. adults understand how low testosterone is evaluated, compare online and local care models and providers, and choose the next step that fits their health needs, fertility plans, budget, state, and care preferences, with every material claim verified and dated.

Affiliate disclosure: Taurus Meds and Male Excel are affiliate partners of TRT Provider Guide. We may earn a commission when readers use affiliate links. The provider links in this article are ordinary website links, not tracked affiliate offers. The Hims links on this page are not paid links. Commissions don't change what we report, including every limitation below. Read our affiliate disclosure.

Taurus Meds vs Hims at a glance

Taurus offers both testosterone and enclomiphene; Hims' current program offers enclomiphene. The lowest monthly figure does not tell you the medicine, the payment due today, or the terms for leaving. 1 6 28

Last verified September 2026. Illustrative — not a quote. Confirm every figure at checkout before you pay.

What to compare Taurus Meds Hims
What it advertises for low T Testosterone cypionate injection, testosterone gel, enclomiphene 1 Enclomiphene with supplements, with or without tadalafil 6
Does it contain testosterone? Yes, for its injection and gel; no, for enclomiphene No, for its current Testosterone Rx and Rx+ products
FDA status of what you'd get The sales page describes compounded hormones. Do not assume an FDA-approved product; confirm the exact prescription 1 21 Compounded; not FDA-approved 6 30
Start fee $49 blood test and consult 1 $94 home lab kit; Hims says it is credited toward treatment if you're eligible 8
Lowest advertised monthly rate TRT: $149 on a six-month commitment, per a company release. Separate enclomiphene page: $149 monthly 5 28 $99 on a ten-month plan, paid in full upfront: $990 6
Shorter commitment TRT: $199 month-to-month, per a company release. Enclomiphene: monthly offer 5 28 Shortest published plan: three months at $199/month, a $597 plan value; confirm the debit schedule 7
Extra fee in the contract $17.99 membership fee per billing period unless otherwise stated at purchase; the offer page says no membership fee 1 2 No separate recurring membership fee found for this program; confirm your order 7 8
Cash back if you cancel Generally no subscription refund; medical-disqualification exception and conflicting guarantee language need clarification 3 No refund for partly used plans, subject to discretionary exceptions 9
Cancel notice At least 72 hours before billing 3 At least 48 hours before processing; check the renewal date because processing may be early 9 10
Insurance / HSA or FSA No insurance billing; HSA/FSA payment acceptance not confirmed 1 No insurance billing; HSA/FSA payments not accepted for this offer 6 9

What we actually verified

  • Checked on: September 16, 2026.
  • Documents we read: Hims' testosterone storefront and product page, its enclomiphene price guide, its Hims-vs-Hone article, two help-center articles, Terms updated August 31, 2026, and medical-group privacy notice. Taurus's $49 sales page, its live enclomiphene page, Terms updated June 24, 2025, refund policy updated February 28, 2026, and the linked OpenLoop telehealth consent updated August 31, 2026. We also checked the FTC case and company response, the federal telemedicine extension, FDA and HHS notices, current prescribing information, Endocrine Society guidance, and the primary research cited below.
  • Verified documentary facts: the companies publish the offers, fee clauses, partner lists, and cancellation terms shown here. That verifies what the documents say — not whether every patient receives the advertised service.
  • Provider-stated, not independently confirmed: prices and inclusions, the $94 Hims kit credit, lab and follow-up schedules, clinician access, and Taurus's one-to-two-week process estimate. Taurus's $199 monthly TRT price and six-month discount come from a company-issued release; its $149 enclomiphene price is on a live product page.
  • Not confirmed: complete product-specific state lists; current appointment slots; individual clinician licenses; which pharmacy or exact testosterone product a patient receives; whether Taurus charges the $17.99 fee; Taurus's HSA/FSA acceptance; all confirmation-test costs; the timing of Hims' kit credit; and the debit schedule for each shorter plan.
  • What we didn't do: buy either program, submit health information, or receive medication. This is a document-based comparison, not a hands-on review. We did not test patient portals, contact support, or verify a paid tracking link.

The right TRT provider is not the same for every person — it depends on whether low testosterone has been properly evaluated, your symptoms and health history, your fertility plans, your state, your insurance or cash-pay preference, your treatment-format preference, your budget, and whether online or in-person care is the better starting point. Some situations belong with primary care, urology, endocrinology, reproductive urology, or urgent or emergency care when the symptoms warrant it. Because a general answer cannot resolve those for you, use TRT Provider Guide's Find My TRT Path tool to map your situation to the right care route and the questions to ask before you pay.

The tool is educational and non-diagnostic. It does not determine medical eligibility or guarantee a prescription. Read our privacy policy before using it.


Taurus Meds vs Hims: what's the real difference?

Taurus Meds prescribes testosterone and also offers enclomiphene. Hims' current low-T program is built on enclomiphene, a pill that signals the body to make more of its own testosterone; its testosterone injection and Kyzatrex capsule are listed as "coming in 2026." That difference rules Hims out when the care you need is testosterone replacement. 1 6

Here's the part the ads blur. These are two different kinds of medicine, not two brands of the same thing.

Question Testosterone (Taurus: injection, gel) Enclomiphene (Hims; also offered by Taurus)
What it does Adds testosterone to your body directly Signals the pituitary gland to increase the hormones that tell the testes to make testosterone 22 30
Role in primary testicular failure May be considered for confirmed deficiency after clinical evaluation Not an established treatment when the testes cannot respond to stimulation 22 30
FDA status FDA-approved testosterone products exist; a compounded version is not FDA-approved 20 21 No FDA-approved enclomiphene drug; the products discussed here are compounded 6 30 31
Controlled substance? Yes, Schedule III 17 Not a federally controlled substance; still a prescription treatment 41
Effect on sperm production Can suppress it 24 Sperm counts were maintained in some short trials in selected men; that does not guarantee fertility 32
December 31, 2026 telemedicine extension Relevant when prescribing relies on the federal exception to a prior in-person exam 15 That controlled-substance extension does not govern enclomiphene; other prescribing and state rules still apply 15 35

Schedule III means federal law treats testosterone as a controlled drug. You need a valid prescription, and extra rules apply when it's prescribed online. Compounded means a pharmacy or other authorized compounder prepares a medicine for a particular need. FDA does not review compounded preparations for safety, effectiveness, or quality before they are marketed. Compounded and FDA-approved are not interchangeable claims. 15 17 21

What is Hims "Testosterone Rx," exactly?

It's a product name, not an ingredient. Hims' storefront headline says "Level up with testosterone." The medicine inside is enclomiphene. Testosterone Rx pairs it with zinc, vitamins B6 and B12, and L-arginine. Testosterone Rx+ adds tadalafil, the active ingredient in Cialis. Hims' own FAQ says plainly that enclomiphene isn't FDA-approved and is available only through compounding pharmacies or clinical trials. Credit to Hims for saying so. 6

If you read "Testosterone Rx" and assumed testosterone, that's a reasonable read of the headline. It's also an assumption worth correcting before you pay.

Why the difference matters for your body

Low testosterone (hypogonadism) comes in two main types. In primary hypogonadism, the testes can't make enough testosterone even though the brain is signaling loudly. In secondary hypogonadism, the signal itself is weak. Doctors tell them apart with two blood markers: luteinizing hormone (LH) and follicle-stimulating hormone (FSH), the brain's messengers to the testes. 22

Enclomiphene has been studied in men with secondary hypogonadism; it is not an established treatment for primary testicular failure. Hims' own lead study claim ("shown to double your T levels") is footnoted to a three-month study of 124 men with secondary hypogonadism. That was the whole study population, not 124 men all taking enclomiphene. A clinician needs to interpret LH, FSH, symptoms, and repeated testosterone tests together — not choose a drug from one result. More on that in our guide to enclomiphene providers. 6 22 30

This comparison covers U.S. adult men being evaluated for testosterone deficiency, not gender-affirming care, adolescents, bodybuilding, or nonmedical use. Both companies also sell erectile-dysfunction products; those separate prices don't belong in a TRT comparison. 1 6


Which should you choose: Taurus Meds or Hims?

Taurus is the option to investigate if a clinician has found testosterone appropriate, or if monthly payment is your priority. Hims may fit an enclomiphene discussion if a longer plan works for your budget and you like keeping care in an app you already use. Choose a clinician-led evaluation first if testing is incomplete or fertility is a priority; choose a different payment route if you need insurance. 1 5 6 22 28

Find your row.

If you… Lean toward Why
Have confirmed deficiency and a clinician recommends testosterone Taurus Meds, after checking the exact product and state access Hims doesn't currently offer testosterone 1 6
Want to avoid a multi-month commitment Taurus's monthly offer, after confirming the written terms Hims' shortest published plan lasts three months 5 7 28
Are considering enclomiphene and can commit $990 for ten months Hims on advertised rate $99/month versus Taurus's live $149/month enclomiphene offer; compare the full payment obligation 6 28
Already use Hims and are considering enclomiphene Hims One account — check your state first 6
Were told your LH or FSH is abnormal, or have possible testicular or pituitary disease Urology or endocrinology first These results need clinical interpretation, not a provider choice based on one number 22
Want to pay directly with an HSA or FSA card Ask Taurus first; Hims says it does not accept those payments Card acceptance is separate from any reimbursement your account administrator allows 6
Are trying to have a baby soon Neither — see a reproductive urologist first Fertility needs specialist planning 22
Want insurance to cover it Neither — primary care or urology may fit better Neither program bills insurance; check your clinician's network and benefits 1 9

If Hims' enclomiphene plan is your fit, you can see Hims' current Testosterone Rx plans. That's an unpaid link.

Has a clinician found testosterone treatment appropriate for you? Of these two, Taurus Meds is the one that advertises it now. Its starting offer is a $49 blood test and consultation. Before paying, get the medical-disqualification refund terms and exact medication in writing. 1 3

See Taurus Meds' $49 blood test and consult offer →


Does Hims prescribe testosterone yet?

Not as of September 16, 2026. Hims' FAQ says it doesn't currently offer testosterone injections, and its storefront lists injectable testosterone cypionate and Kyzatrex, an FDA-approved oral testosterone capsule, as "coming in 2026," with a note that the launch could change. Today, Hims prescribes enclomiphene. 6 38

Hims has announced two testosterone products:

  • Injectable testosterone cypionate, described by Hims as an FDA-approved product.
  • Kyzatrex (testosterone undecanoate), an FDA-approved oral capsule. Hims notes it isn't affiliated with or endorsed by Kyzatrex's maker, Marius Pharmaceuticals. 6 38

Neither is shown as a live Hims treatment on the storefront we checked. A launch announcement isn't the same as a program you can join. 6

A correction you may need. Don't read Hims' Kyzatrex and injection announcements as current availability. Its storefront and FAQ still say otherwise. Check the live product page before making a plan around a launch. 6

Planning to wait for Hims' testosterone? Two things to know. First, both announced products are testosterone, so they'll face the same federal controlled-substance telemedicine rules Taurus faces today (see the state section below). Second, don't prepay a 10-month enclomiphene plan "until injections arrive." Hims' Terms say it doesn't refund partly used plans, except at its discretion, so don't budget on getting cash back for switching midway. For the full picture, see our Hims testosterone review. 9 15


What does Taurus Meds prescribe — and is it FDA-approved or compounded?

Taurus lists testosterone cypionate injections, testosterone gel, enclomiphene, and an oral sermorelin product. Its sales page describes compounded hormones; the pharmacy list does not establish that you will receive an FDA-approved medicine. Enclomiphene and sermorelin are not testosterone replacement therapy. 1 2 20 21

Three facts, side by side:

  1. Taurus's sales page says its hormones are compounded in the U.S.
  2. Taurus's Terms of Service name four partner pharmacies: HealthWarehouse (Kentucky), RedRock Pharmacy (Utah), Precision Compounding Pharmacy (New York), and Triad Rx (Alabama). They also name OpenLoop Health as its partner management company.
  3. Testosterone cypionate and testosterone gel both exist as FDA-approved products. They can also be compounded. 1 2 20 21

Put those together and the honest answer is: the exact product, not the pharmacy's name, determines FDA approval. A pharmacy can dispense commercially manufactured drugs as well as compounded preparations. Taurus's public partner list does not identify the product or pharmacy assigned to your prescription. Our Taurus Meds testosterone cypionate guide has more on the product questions to ask. 2 21 29

Give Taurus credit here. Taurus names four partner pharmacies, plus its medical partner. Those are useful disclosures, even though they do not identify your assigned prescriber or dispensing pharmacy. 2

The two-minute label test

Before paying, ask for the exact product name, manufacturer or compounder, treatment format, and dispensing pharmacy. When your medicine arrives, check that its label matches that information.

  • An NDC number is not proof of FDA approval. FDA's drug directory includes approved and unapproved products. A manufacturer's name or package insert alone is not proof either. 29
  • A compounding pharmacy's name does not tell you which kind of product it dispensed. Ask directly whether this prescription is compounded. If the provider says it is FDA-approved, ask for the exact product and its FDA approval record. 21 29

Better yet, ask before you pay: "Which pharmacy will fill my prescription, and is the product compounded?"

A finding we didn't expect: the two companies may share a pharmacy

Hims' Terms (updated August 31, 2026) name six pharmacy entities. One is a Utah company doing business as Red Rock Pharmacy. Taurus's Terms list RedRock Pharmacy in St. George, Utah. From public documents alone we can't confirm they're the same legal entity, but the name and state match. 2 9

Hims' Terms explicitly add: your prescription may be filled by, and moved between, any of its listed pharmacies without notice. 9

The takeaway isn't that one company is safer. It's that neither brand name tells you who actually prepares your medicine. Ask.


How much do Taurus Meds and Hims really cost?

Taurus's company-stated monthly TRT offer starts at about $248 including the $49 test and first $199 month; its separate $149 enclomiphene offer starts at about $198. Hims' $99 rate requires $990 upfront for ten months, with a $94 initial kit that Hims says it credits toward treatment if eligible. These are published-price scenarios, not a complete personal bill. 1 5 6 8 28

Every price below is published by the company. The math is ours.

Money out before your first box ships: plan value versus debit

Plan Published-price calculation What is actually known about payment timing?
Taurus TRT, month-to-month $248: $49 + $199 for the first month Monthly price is company-stated. Exact medication-charge timing conflicts across the public pages 1 3 5
Taurus TRT, six-month commitment $943 term value: $49 + (6 × $149) The release establishes the commitment and rate, not that all $894 in medication fees is charged upfront 5
Taurus enclomiphene, monthly offer $198: $49 + $149 for the first month Dedicated product page advertises monthly treatment after testing; confirm the order schedule 28
Hims three-month plan $597 plan value: 3 × $199 Confirm whether the whole plan is charged at once; the price guide alone does not establish your debit schedule 7
Hims five-month plan $695 plan value: 5 × $139 Confirm whether the whole plan is charged at once 7
Hims ten-month plan $990: 10 × $99 Hims explicitly says this plan is paid in full upfront 6 40

Hims' kit credit: the $94 initial kit is a separate starting payment. Hims says eligible patients receive a $94 treatment credit. If that full credit is applied, $94 + plan charge − $94 equals the plan value, not the plan value plus another $94. Confirm when the credit posts and what happens if you are not prescribed treatment. No-credit scenarios add $94. 8

Taurus's contract fee: one extra $17.99 charge would make the monthly TRT start $265.99 or the monthly enclomiphene start $215.99. If the entire six-month TRT term were billed upfront, its $943 value plus one such fee would be $960.99. Those are conditional calculations, not verified checkout charges. 2

Taurus's own documents disagree on timing. Its refund policy says you're charged for the first month when you finish the intake form. Its $49 sales-page FAQ says you pay for medication after your labs are done, before scheduling the clinician call. Its enclomiphene FAQ describes review before the medication charge. Get the sequence for your specific offer in writing. 1 3 28

What 12 months could cost

Plan Twelve-month calculation or renewal scenario What the number covers
Taurus TRT, month-to-month $2,437 = $49 + (12 × $199) Twelve months at the company-stated monthly rate, before unresolved extras 5
Taurus TRT, two six-month terms $1,837 = $49 + (12 × $149) Twelve months at the stated commitment rate; billing schedule not confirmed 5
Taurus enclomiphene, monthly offer $1,837 = $49 + (12 × $149) Twelve months if the live monthly rate continues 28
Hims three-month plan, four full plan charges $2,388 = 4 × $597 Twelve months, assuming renewal at the same price and full-plan billing 7 9
Hims five-month plan, three full plan charges $2,085 = 3 × $695 Fifteen months purchased, with a third term starting around month 10; this is not twelve months' treatment cost 7 9
Hims ten-month plan, then a full renewal $1,980 = 2 × $990 Twenty months purchased, with a second term starting around month 10; this is not twelve months' treatment cost 6 9

Hims rows assume the full $94 kit credit applies. Add $94 if it does not. The three- and five-month cash scenarios assume full-term charges; confirm your actual billing schedule. The ten-month upfront requirement is explicit. None of these scenarios guarantees renewal pricing or continued clinical suitability. 6 8 9

Financing is not a shorter subscription. Hims' Terms allow third-party financing when offered, with repayment terms and possible interest or fees set by the lender. We did not verify that option for a particular testosterone-program order. Financing would change the debit schedule, not erase the plan commitment or create a cancellation refund. The scenarios here exclude financing costs. 9

Taurus fee sensitivity: twelve monthly $17.99 fees add $215.88, making the $2,437 scenario $2,652.88, and either $1,837 scenario $2,052.88. If the fee instead applied once to each of two six-month billing periods, it would add $35.98, making that TRT scenario $1,872.98. The Terms say per billing period, not necessarily per month. 2

That last row matters. Hims' Terms say a plan renews for another period unless you cancel in time. They also say your first renewal may be charged early. On a 10-month plan, that means a second $990 charge could land around month 10. 9

These totals assume today's prices hold and no other charges apply. Neither company publishes a complete personal quote, so treat these as scenarios, not bills.

For a complete first-year quote, add any confirmation test, extra monitoring, consultation charge, prescription supplies, shipping charge, applicable tax, or other required item not included in your plan. Hims says medication, ongoing labs, provider messaging, and shipping are included. Taurus's enclomiphene page advertises routine blood tests, clinician support, and free shipping, but does not set out a complete test schedule. Taurus's general Terms permit additional shipping and tax charges. Ask which offer-specific terms apply. 2 8 28

Three things this math shows

  1. A $199 monthly rate does not mean the same commitment. Taurus's TRT release offers that rate month to month. Hims' shortest published plan uses it for a three-month, $597 plan. 5 7
  2. For enclomiphene, Hims' lowest rate is $50 a month below Taurus's live monthly offer ($99 versus $149). It also requires $990 at once for ten months. 6 28
  3. A lower monthly rate can mean more cash committed. In the examples above, renewing Hims' ten-month plan brings payments to $1,980 for twenty months, while Taurus's monthly enclomiphene example reaches $1,837 for twelve months. Those are different lengths of care, not proof that either program is universally cheaper.

A note on Taurus's enclomiphene price: Taurus has a live enclomiphene page advertising $149 per month. Its FAQ describes a $49 initial test and review, then monthly treatment, without a locked-in plan. Do not import the six-month TRT commitment into that offer; confirm the exact terms shown when you order. 28

Hims' own comparison article says both enclomiphene and enclomiphene plus tadalafil start at $99 per month on a ten-month plan. That supports a shared starting rate, not a guarantee that every formulation and shorter plan has the same price. Confirm your exact prescription and plan total. 8

The fee in Taurus's contract that isn't on its price page

Taurus's sales page says "No membership fees. No hidden fees." Section 28 of its Terms of Service says that creating an account or subscribing means agreeing to a $17.99 recurring membership fee per billing period, unless something different is stated when you buy. 1 2

The offer may override the default fee, because the Terms expressly allow different terms at purchase. But we did not verify a checkout applying or waiving it. Ask before paying: "Does the $17.99 membership fee in Section 28 apply to me, and how often is my billing period?" Get the answer in writing. Twelve monthly charges would total $215.88 a year. 1 2

Write down three numbers before you pay

  1. The monthly figure (for example, $99)
  2. The plan length (for example, 10 months)
  3. The total charged today (for example, a $990 plan charge, with any kit charge and credit shown separately)

Those three are rarely the same number. The third is the one your bank sees.

Can you use insurance, an HSA, or an FSA?

Neither company bills insurance. Hims' Terms say Hims and its medical groups don't participate with Medicare, Medicaid, or commercial insurers. Taurus's FAQ says it charges a cash price instead and is exploring insurance for the future. 1 9

For health savings accounts, Hims' testosterone FAQ says it doesn't accept HSA or FSA payments at this time. Taurus's own pages don't say either way, so ask. Payment-card acceptance is not the same as eligibility for reimbursement; ask your HSA or FSA administrator about the specific expense. A superbill (an itemized receipt) is not insurance billing or a promise that a plan will reimburse you. Hims' Terms also restrict submitting its charges to insurance for reimbursement. 6 9

If insurance matters most, primary care or urology is usually the better door. See TRT providers that take insurance and TRT providers that accept HSA or FSA. For the full Hims price ladder, read our Hims testosterone cost guide. For Taurus, see our Taurus Meds cost breakdown.

Does monthly payment fit your budget better? Compare Taurus's current offer with the written quote: the source of the $199 monthly TRT figure is a company-issued release, while the live enclomiphene page advertises $149 monthly. Screenshot the total before you pay, and ask about the Section 28 fee. 5 28

Compare Taurus Meds' current starting price →


When do you get charged — and can you get your money back?

Taurus's refund policy says the first month is charged when you finish the intake form, with a medical-disqualification exception to its no-refund rule. Its sales pages describe different payment steps and a separate guarantee, so the amount refundable is not clear from one page alone. Hims doesn't refund partly used plans as a rule and says it can't guarantee a refund once the pharmacy processes an order. 1 3 9 11 28

Situation Taurus Meds Hims
The clinician says you don't qualify The refund policy says “full refund” in one paragraph and remaining subscription charges in another. The enclomiphene FAQ says the $49 test/review charge remains. Confirm the exact refund before paying 3 28 The $94 kit is credited toward treatment if you're eligible. That is not a promise to refund an ineligible patient's kit 8
You cancel after starting No subscription refund under the ordinary cancellation policy 3 No refund for partly used plans; case-by-case exceptions at Hims' discretion 9
Medication already shipped Final sale under the Terms 2 Hims says it can't guarantee a refund once the pharmacy has processed the order 11
Blood work Terms make the order nonrefundable once it is submitted to the lab upon payment, not only after blood collection 2 Lab refunds are case-by-case under Hims' Terms; get the rule for the testosterone kit, not a different testing product 9
“It didn't work for me” The $49 sales page advertises a 90-day money-back guarantee, minus lab and pharmacy fees. The refund policy doesn't explain how that guarantee works. Get the terms in writing 1 3 No results-based refund guarantee verified for this program 9 11
Damaged or wrong item The pharmacy may replace it 3 Contact support about the specific order 11

Here's the trade you're making with Taurus, stated plainly.

Taurus's published process requires payment before the clinician visit. If talking with a clinician before committing to a subscription is your top priority, your primary care doctor or a urologist may be the better first stop. Ask about the visit and lab costs and whether your insurance applies; a local visit is not automatically free. Our online vs. local TRT guide walks through that route. 1 3

Taurus describes the steps as one flow — intake, a LabCorp or Quest blood draw (or a home kit if you live more than 50 miles from a lab), clinician review, and shipping. Taurus says that whole process averages one to two weeks. That is a company estimate, not a wait-time test we performed. Its medical-disqualification refund exception is useful, but the conflicting fee and refund wording does not support saying that only the blood test is at risk. 1 2 3

One question makes that trade safer: "What's the next open appointment with a clinician?" Ask it before you pay, along with the refund amount if no appointment is available in your state.

Does the published testing and visit process fit what you need? Review Taurus's $49 blood-test offer, then get the charge sequence, appointment availability, and refund amount confirmed before paying.

Review Taurus Meds' blood test and consultation steps →


How do you cancel Taurus Meds or Hims?

Taurus needs your cancellation at least 72 hours before your billing date. Hims asks for 48 hours before your next order processes, and its Terms say 2 days before the renewal processing date — and allow the first renewal to be charged early. Both plans renew automatically until you cancel. 3 9 10

Cancelling means different things at different stages. Match your stage to the right move.

Your stage Taurus Meds Hims
Paid, labs ordered, no prescription yet Contact support; ask what's refundable at this point 2 3 Hims' help center says testosterone customers at this stage should contact Hims to cancel 10
Active plan, next charge coming Request cancellation at least 72 hours before billing. The Terms give support@taurusmeds.com as a contact 2 3 Cancel or turn off auto-renew at least 48 hours before processing. Use the current subscription controls, or call 1-800-368-0038 9 10
Order already processing Shipped medication is final sale; ask support whether an unshipped order can still be stopped 2 Cancellation does not stop an already-processing order 10
Midway through a prepaid plan Cancellation generally takes effect at the end of the paid term; the ordinary policy does not refund unused subscription time 2 3 Cancellation takes effect at the end of the period; no partial refund as a rule 9
You missed the window The policy says the next bill is charged and cancellation takes effect on the following billing date 3 The plan can renew for another period under its terms 9

Hims' current app instructions: open your profile → Subscriptions → Additional Options / Manage Subscription → Discontinue plan → Cancel Subscription, then finish every confirmation prompt. Some plans instead use Subscriptions → Manage → Additional Options → Adjust my plan to turn off auto-renew. Hims says a plan may still show as scheduled after auto-renew is off. Save the confirmation rather than relying only on a shipment label. 10

Hims' early-renewal clause deserves a calendar reminder. Its Terms say the first renewal may be charged early to prevent a gap in treatment, and later renewals can run up to two days early. Don't count backward from the day your pills run out. Count from the renewal date in your account — and give yourself extra room. 9

The FTC lawsuit against Hims, in plain words

On July 29, 2026, the Federal Trade Commission — joined by Utah and by California through Los Angeles County Counsel — sued Hims & Hers in federal court in Northern California. The FTC alleges that Hims:

  • charged people for prescriptions soon after they submitted an intake form, while suggesting they'd first consult a provider;
  • didn't clearly disclose when refills would process;
  • made the cancel option hard to find; and
  • shared sensitive health information with advertising platforms, including Meta and Snap, despite privacy promises. 13 14

These are allegations, not findings. The court will decide the case. Hims calls the lawsuit baseless, says it ignores evidence from a nearly three-year investigation, and says it will defend itself. As of September 16, 2026, the FTC's case page lists the status as pending, last updated September 10, with a newer complaint filing dated August 31. 12 14

Why it's on this page: the case is about subscription sign-up, refill timing, cancellation, and health-data sharing — the exact things you're comparing. The cited case materials do not establish that Hims' enclomiphene is ineffective or unsafe. 13 14

Five steps that protect you with either company

  1. Screenshot the checkout page showing the total, the plan length, and the renewal date.
  2. Set a phone reminder five days before the processing date shown in your account, and confirm whether a first renewal can be earlier.
  3. Cancel in writing and save the confirmation email.
  4. Check your account afterward. Confirm that auto-renew is off and save the cancellation message; remaining prepaid shipments may still be scheduled.
  5. Review your payment protections and keep the receipts; a billing dispute is separate from a provider refund request. 9 10

Want these in one place? Copy our before-you-pay questions below.


Who treats you — and can you actually talk to them?

At Taurus, care runs through clinicians in OpenLoop Health's network, and the telehealth consent Taurus links says your clinician may be a nurse practitioner or physician assistant. At Hims, care comes from affiliated medical groups; a live video visit is required only in some states, and most follow-up happens by message. The point is knowing who you'll get and what access your plan includes. 1 4 6 9

Care question Taurus Meds Hims
Who provides care Taurus names OpenLoop Health as its management partner and says clinicians are licensed where they prescribe 1 2 Terms list eight affiliated “You Health” medical groups employing or contracting physicians and other licensed clinicians 9
Could your clinician be an NP or PA? Yes, per the linked OpenLoop consent; an NP is a nurse practitioner and a PA is a physician assistant 4 Terms mention physicians and “allied health professionals”; confirm the person assigned to you 9
Live video? The sales page shows an online video consult step 1 Hims says a video visit is required only in some states for its current enclomiphene program; otherwise care is mostly asynchronous, meaning by message 6
Ongoing contact Provider access for questions and adjustments; the enclomiphene page advertises 24/7 access 1 28 Messaging, check-ins, and clinician-managed adjustments; Hims advertises 24/7 care-team access 6 8
AI in care The linked OpenLoop consent discusses AI-assisted tools, including documentation; ask which features your practice uses 4 Terms say AI may help draft messages, with review by a licensed professional, and say AI does not make clinical decisions 9
Named medical leader on the checked offer page Not named Dr. Peter Stahl, SVP of Men's Health 6

Access advertised as 24/7 is not a verified promise of an immediate live visit with your prescriber. Ask about response times, after-hours coverage, the next appointment in your state, and how urgent concerns are handled. We did not verify the credentials or availability of an individual clinician assigned to a patient.

Both companies' published Terms say the platform itself isn't your doctor. The clinician is. 2 9

Two questions to ask either company:

  • "Will I have a live video visit before my first prescription?"
  • "What's the credential — MD, DO, NP, or PA — of the clinician who writes it?"

If you already use a pharmacy or lab you trust, ask whether you can keep using it. Hims' Terms say certain prescriptions can go to a pharmacy of your choice. The consent Taurus links says you may request a preferred pharmacy or lab. 4 9

Can you get your labs and medical records?

Ask the treating medical practice, not just the subscription platform, for your lab reports, visit notes, and prescription history. Hims' medical-group privacy notice explains written requests to inspect or obtain records; permitted copying charges and processing conditions can apply. 33

For Taurus, ask support to identify your treating practice and its secure records-request process. The linked OpenLoop consent describes records and transfer arrangements, including state-specific provisions. It does not establish that Taurus has a one-click records export or that every request is free. 4

Before switching programs, confirm how the next clinician can receive your records with your permission. Do not treat subscription cancellation as a plan for changing medication or managing a refill gap. Ask your prescriber what to do before you run short.


What blood tests does each require — and is that enough?

Taurus advertises LabCorp or Quest testing, with a home option for people far from a lab. Hims uses a home kit and publishes a nine-marker panel, including LH, FSH, PSA, and hematocrit. Neither checked public offer clearly promises confirmation on two separate mornings before a first prescription, so ask how that will be done and paid for. 1 6 8 28

A few terms first. Total testosterone is the main number on a testosterone test. Hematocrit is the share of your blood made up of red blood cells. Testosterone can raise it, so clinicians watch it. PSA (prostate-specific antigen) is a prostate blood marker. Whether to test it depends on age, risk, symptoms, and the clinician's monitoring plan. 22 24

What the standards say

  • The Endocrine Society recommends diagnosing low testosterone only when symptoms or signs match consistently low levels, confirmed with a repeat morning fasting test. It also stresses accurate tests and the appropriate laboratory reference range. 22
  • Its July 2026 statement reiterates testing on at least two early mornings while fasting. A commonly used threshold near 300 ng/dL is not a diagnosis by itself; symptoms, the assay, repeat results, and the clinical context matter. 23
  • FDA-approved testosterone labels (AndroGel 1.62%, for example) tell prescribers to confirm low morning testosterone on at least two separate days. 24

What that means for these two programs

Two samples in one kit do not establish two separate mornings. Hims describes two collection devices and two samples, but that alone does not show that confirmation testing is done on separate days. Taurus describes an initial blood draw at LabCorp or Quest. Its enclomiphene page names eight biomarkers, including total and free testosterone, without listing all eight. 1 6 8 28

Neither of those is proof of poor care. Clinicians can order a second test after the first. But you should know whether yours will. Ask: "Will you confirm a low result with a second early-morning test, and who pays for it?" 22 23 24

Hims publishes its panel: total testosterone, free testosterone, sex hormone-binding globulin (SHBG), estradiol, LH, FSH, PSA, albumin, and hematocrit. SHBG and albumin are blood proteins that help carry hormones; estradiol is an estrogen. Ask whether this is the panel ordered for you and what further testing is needed to find the cause of a low result. A list of markers is not proof that the diagnosis has been confirmed. 8 22

After the first prescription

Hims says it checks levels at about three months. Its comparison article specifies follow-up labs at three and fifteen months, with that schedule reset after a clinician changes the dose, and says follow-up kits cost nothing extra. Those are company-stated program details, not a recommendation to wait until a scheduled kit if a problem develops. 6 8

Taurus's enclomiphene page advertises routine blood tests and a test after 30 days in its trial section. It does not define the full ongoing schedule or settle the cost of a separate diagnostic confirmation test before treatment. Ask what is included for your exact testosterone or enclomiphene plan. For testosterone, monitoring can include symptoms, testosterone, hematocrit, blood pressure, and prostate assessment when appropriate. More in our low-testosterone testing guide and our Taurus Meds blood test breakdown. 1 22 24 28


Testosterone vs. enclomiphene: what are the risks?

Neither medicine is "safer" across the board; they carry different risks and fit different men. FDA-approved testosterone labeling was updated in 2025 and FDA requested further changes in June 2026. Enclomiphene has no FDA-approved label, and evidence on its long-term safety is limited. 18 19 30

What's changed on testosterone labels

  • February 28, 2025: FDA told testosterone makers to add results from the TRAVERSE heart-safety trial, remove boxed-warning language about increased cardiovascular risk, and add blood-pressure warnings. 18
  • June 18, 2026: HHS and FDA announced requests to remove a limitation stating that safety and effectiveness hadn't been established for age-related low testosterone, to update prostate-cancer information, and to revise enlarged-prostate warnings. 19

Labels change product by product after FDA asks, so an older label may still carry older wording. None of this makes testosterone risk-free. Known issues include a rise in red blood cell count, acne, fluid retention, lower sperm production, and blood-pressure effects. Topical gels can also transfer to partners or children through skin contact — something to plan for if you're choosing Taurus's gel. 18 19 24

What Hims lists for enclomiphene

Hims' FAQ lists possible side effects such as headache, hot flashes, mood changes, nausea, breast tenderness, and fatigue. It also tells patients to seek care for vision changes, severe headaches, signs of a blood clot, new psychiatric symptoms, or signs of liver problems. These are Hims' disclosures, not reliable incidence estimates for its particular compounded formulas. 6

FDA's review of enclomiphene evidence separately identified safety concerns, including cardiac and clotting events, and limits in the evidence for meaningful clinical benefit. Higher testosterone in a trial is not by itself proof of improved symptoms or long-term safety. Compounded enclomiphene has no FDA-approved prescribing label. 21 30 31

Rx+ adds tadalafil risks

Tadalafil is the erectile-dysfunction ingredient in Hims' Rx+ combination. FDA-approved tadalafil labeling contraindicates use with nitrates or riociguat because blood pressure can fall dangerously. An erection lasting more than four hours needs emergency care. Tell the prescriber about every medicine you take; a compounded combination is not FDA-approved simply because an ingredient also exists in an approved drug. 6 21 34

Talk to a specialist first if any of these apply

  • A history of prostate or breast cancer
  • A high red blood cell count
  • Untreated severe sleep apnea
  • A recent heart attack or stroke
  • Very abnormal lab results, or a known pituitary or testicular condition 22

Some of these conditions are reasons not to start testosterone under clinical guidance; others need individual review before any decision. They mean the decision belongs with a clinician who can evaluate you, not an online price comparison. Our TRT safety and monitoring guide covers what good follow-up looks like. 22 24


What if you want kids?

Testosterone therapy can lower sperm production, and the Endocrine Society recommends against starting it in men planning fertility in the near term. Hims markets enclomiphene as fertility-friendly, but it isn't FDA-approved and no one can promise it protects fertility. If a baby is in your plans soon, see a urologist or reproductive urologist before choosing either program. 22 24 32

This is the one section where we'd rather you not click a provider link at all.

There is evidence beyond the marketing phrase: in a 16-week randomized study of selected men with secondary hypogonadism, sperm concentrations were maintained with enclomiphene while testosterone gel reduced them. That does not establish pregnancy rates, live births, lifelong fertility, or equivalent results with the specific compounded products sold here. 32

A few points to carry into that appointment:

  • Taurus also offers enclomiphene. Wanting to avoid testosterone doesn't force you into Hims. Compare price and commitment in the cost section above.
  • "Fertility-friendly" is a marketing phrase, not a guarantee. Ask what the clinician will check (a semen analysis, LH, FSH) and what happens if your counts drop.
  • Timing matters. Bring up your plans before any prescription is written, not after. 22 28 32

Our TRT and fertility guide and our list of TRT providers for fertility go deeper.


Is Taurus Meds or Hims available in your state — and after 2026?

Neither company's checked public low-T pages provide a complete product-specific state list. Hims says Testosterone Rx isn't available in all 50 states, while Taurus says its clinicians are licensed where they prescribe. For testosterone, a qualifying federal telemedicine exception runs through December 31, 2026; that controlled-substance deadline does not apply to enclomiphene. 1 6 15

Check your state before you pay

Hims' broad statement about most medications being available in all 50 states and D.C. is not a state list for Testosterone Rx. Its testosterone storefront says that product isn't available in all 50 states. The testosterone page is the one that matters here. Hims' Terms also require you to be in the same state as your shipping address when you consult. 6 8 9

Taurus's checked pages do not provide a full state list either. Confirm that the specific treatment and lab service are available where you will be located, and ask for the next clinician appointment there before paying. A company-wide availability claim does not establish an appointment or the prescriber's authority for your visit. 1 35

What happens after December 31, 2026?

Testosterone is a Schedule III controlled substance. Under the Fourth Temporary Extension published in the Federal Register, properly authorized DEA-registered practitioners can prescribe Schedule II–V medicines through qualifying audio-video telemedicine, without a prior in-person exam, through December 31, 2026. The prescription must be for a legitimate medical purpose and comply with the rule and applicable federal and state law. The limited audio-only exception for certain opioid-use-disorder treatment does not make questionnaire-only testosterone prescribing lawful under this extension. 15 16 17

The extension does not settle what rules will apply in 2027. A proposed rule or regulatory timetable is not a final rule. Do not treat December 31 as either a guaranteed end to all online TRT or a reason to prepay before a deadline. 15 16

What this means for you:

  • Taurus's testosterone: ask whether your care relies on this temporary exception or another lawful prescribing pathway.
  • Hims' enclomiphene: it is not controlled, but normal prescription, state-practice, and compounding requirements still matter.
  • Hims' planned testosterone products: if launched, testosterone's controlled-substance requirements would apply to them too. 15 17 21 35

This isn't a reason to rush. It's a reason to ask: "If an in-person visit becomes required next year, how will you handle it, and what will it cost?" See how to get TRT online for the current basics.


What do real customers say about Taurus Meds and Hims?

The customer reports below concern billing, scheduling, support, and shipping — not proof of medical results. Use them to spot service questions worth asking about, not to judge whether a treatment works.

Taurus Meds (Trustpilot). In a review displaying September 9, 2026, Andy described quick clinician responses and timely delivery, but said the shipping-status updates were unclear. In a September 5 review, Carl N. reported repeated charges while still waiting for medication after labs and a telehealth visit. A September 3 reviewer using the name Justin reported charges after cancellation. We did not verify those accounts with the company, and they do not establish which product every reviewer used. 26 39

Hims. The FTC's announcement quotes a consumer who reported being charged before an expected healthcare-professional consultation. On ConsumerAffairs, Preston's January 28, 2026 review says Hims charged the full testosterone plan up front and called the no-refund policy vague. These are reported experiences, not proof of the charge sequence for every current plan. 13 27

These are individual reports. They can't tell you how common a problem is. They can tell you what to ask before paying: "When is my first appointment?" and "Exactly what am I charged today?"

Why there are no before-and-after testimonials here. Taurus's sales page shows "verified TRT patient" quotes about weight loss and feeling sharper. We don't repeat results claims from a company's own page, and one person's results do not establish typical results. To Hims' credit, its homepage labels its testimonials as paid and says results weren't independently verified. 1 37


Where do Taurus Meds' and Hims' own documents disagree?

Taurus publishes price and refund language that conflicts across its own documents. Hims' product name, general availability claims, and plan terms also need to be read in their exact scope. When an ad and the terms disagree, ask the company to confirm the term in writing before you pay. 1 2 3 6 9

Ads vs. fine print

Company The marketing says What the other disclosure says Fair reading
Taurus No membership fee Terms §28 set a $17.99 fee per billing period unless the purchase states otherwise Confirm whether this offer overrides the default fee 1 2
Taurus 90-day money-back guarantee, minus lab and pharmacy fees Refund policy generally excludes cancellation refunds except medical disqualification Get the guarantee's scope and deductions in writing 1 3
Taurus More than 100,000 men helped Same page says more than 40,000 patients The counts are not explained; neither establishes outcomes 1
Taurus 85% report better quality of life, described as patient-reported The chart also cites 30 combined studies The source and population behind that percentage are unclear 1
Taurus Separate injection, enclomiphene, gel, and oral sermorelin cards The cards repeat a weekly-injection results line That line cannot substantiate results for every listed medicine or format 1
Taurus Hormones compounded for “The Excel Advantage HRT program” The named program is associated with Male Excel, not an explanation of a Taurus prescription This wording does not verify Taurus's exact product or a clinical partnership between the companies 1 36
Taurus Refund policy for subscriptions Its FAQ mentions a medical weight-loss journey and contains incomplete text Ask for the current terms that apply to the low-T offer 3
Taurus The enclomiphene page uses TRT and testosterone-study language Enclomiphene is not testosterone replacement Do not transfer testosterone outcomes or FDA approval to enclomiphene 28 30
Hims Testosterone-focused product branding The current medicine is enclomiphene Product name is not ingredient identity 6
Hims Most medications available in all 50 states and D.C. Testosterone Rx is not available in all 50 states Different scopes, not proof of a contradiction; verify this specific program 6 8
Hims An ingredient can double testosterone Cited trial involved selected men with secondary hypogonadism Not a promise for every patient or proof of symptom improvement 6 30
Hims Care-team access and consultation The FTC alleges misleading payment and consultation timing; Hims disputes it Access claims do not answer when a charge occurs; the case is pending 6 12 13 14

Credit where it's earned. Taurus names its pharmacies and its medical partner. Hims says plainly that enclomiphene isn't FDA-approved, lists serious side effects in its FAQ, footnotes its study claims, and labels paid testimonials. Those disclosures help, but they do not resolve an unclear bill, refund, or prescription. If a point changes your decision, get the answer before you pay. 2 6 37

The contract side by side

Contract point Taurus Meds Hims
Terms last updated June 24, 2025; refund policy February 28, 2026 August 31, 2026
Disputes Binding individual arbitration; San Diego venue specified Binding individual arbitration
Can you opt out of arbitration? No opt-out procedure found in the checked Terms A personally signed mailed notice within 30 days of first becoming subject to the agreement
Stated deadline to bring a claim One year One year
Stated liability cap What you paid in the prior six months $1,000
Pharmacy entities named Four Six; prescriptions may move between listed pharmacies without notice
Early renewal charges Not addressed in the checked Terms First renewal may be early; later ones up to two days early
HIPAA wording Terms say the services aren't tailored to comply with HIPAA Terms say Hims isn't a HIPAA-covered entity but may act as a business associate

These are summaries of contractual wording, not a finding that every term is enforceable in every state. The documents contain exceptions, and applicable law may preserve rights despite a contract term. 2 3 9

HIPAA is a federal health-privacy law covering specified healthcare entities and their business associates; it does not automatically cover every health-related website or every piece of data. Neither company's platform Terms promise that HIPAA covers everything you share. Hims' treating medical groups provide a separate privacy notice. Read the notices for both the platform and your treating practice before you start an intake. 2 9 33

Corrections to what you may have read elsewhere

Assumption to check What the company's own documents say, September 16, 2026
Hims offers Kyzatrex or testosterone injections now Both are marked as forthcoming; the FAQ says TRT injections are not currently offered 6
Both Hims and Taurus accept HSA/FSA payments Hims says it does not; Taurus's acceptance was not confirmed 6
Taurus's location or founding year is established by an outside review Taurus says it launched in 2020; its Terms identify a Delaware company and Wilmington address. These are company disclosures, not our independent corporate-registry verification 1 2
Every Taurus visit is with a board-certified physician The linked consent permits nurse practitioners and physician assistants. Confirm the assigned clinician's name, credential, and state authority 4
Every Taurus testosterone prescription is FDA-approved Its sales page describes compounded hormones. Verify the exact product, not just the drug name or pharmacy 1 21
A plan price is always the amount charged today Term value, initial testing, credits, renewal timing, and checkout billing can differ 2 6 8 9

Who should skip both Taurus Meds and Hims?

Choose a different starting point if you're trying to conceive soon, need insurance to pay, need an FDA-approved oral testosterone option now, or have a health history that calls for a specialist. If low testosterone hasn't been confirmed, choose an evaluation rather than a medication subscription; that evaluation may be local or appropriately delivered by telehealth. 1 6 22 23

Your situation A better first step
Trying to have a baby soon A reproductive urologist 22
Never had confirmation testing on two separate mornings Primary care or another clinician who can complete the evaluation before prescribing 22 23
Want insurance to pay An in-network primary care clinician, urologist, or endocrinologist; confirm your benefits
Want FDA-approved oral testosterone today A clinician who can evaluate whether an available approved product fits; Hims' Kyzatrex offer is not live on its checked storefront 6 38
Prostate or breast cancer history, high red blood cell count, untreated severe sleep apnea, a recent heart attack or stroke, or possible pituitary/testicular disease Appropriate in-person or specialist evaluation before a routine subscription decision 22
Want testosterone online, but need a guaranteed live physician visit and clearer program details Compare each program's actual visit and credential disclosures, not its headline; other options appear below

If you're the reader who should leave, thank you for reading this far. Here's where to go next.

Still sorting out which care route fits? TRT Provider Guide's Find My TRT Path tool asks about your testing, fertility plans, budget, insurance, and care preferences, helps organize care routes and questions to ask. It's free and educational. It doesn't diagnose you or guarantee a prescription.

Map your care route with Find My TRT Path →

Already sure you want online testosterone care, just not from these two? Hone Health says it runs live telehealth visits with physicians — 25 see our Hone Health TRT review or Taurus Meds vs Hone Health. Male Excel prices medication separately from its monthly medical membership — 36 see our Male Excel review or Male Excel vs Taurus Meds. For a wider field, see best online TRT providers and Hims testosterone alternatives.

For differences between approved products and compounded medicines, see our TRT treatment-format guide. Neither a provider's inclusion here nor an affiliate relationship makes its medication right for you.


How we compared Taurus Meds and Hims

We read both companies' storefronts, price guides, help-center articles, Terms, and refund policies on September 16, 2026, and checked medical and legal points against FDA, HHS, DEA, FTC, and clinical-guideline sources. We didn't buy either program. We followed our published method, How We Review TRT Providers.

  • Verified fact means an official source supports the specific claim, or that we verified the exact wording of a dated document. Reading a provider page verifies its disclosure, not its performance for patients.
  • Provider-stated fact means the company reports the price, inclusion, service, or policy. It stays provider-stated even when it appears on a live official page; we do not turn it into independently tested care.
  • Customer-experience signal means an attributable review or complaint reports an experience. It does not establish frequency, policy, medical safety, or effectiveness.
  • Editorial judgment means our conclusion from the facts above — like “Taurus is the only one of the two advertising a current testosterone program on the checked pages.”
  • Calculated scenario means we show the published inputs and our arithmetic. A term total, a year's treatment cost, and cash paid during that year are not automatically the same number.

We don't score providers with numbers, and appearing on this page isn't an endorsement. Prices and policies change; the date above records this document check, not a guarantee that your checkout is unchanged. Read How We Review TRT Providers and our editorial standards. Spot something wrong? Send us a correction.


Before you pay: the questions to copy

Ten questions cover most of the ways people get surprised by an online low-T subscription. If you ask only two, ask "What's the total charged today, and when's the next charge?" and "Which pharmacy fills my prescription, and is the product compounded?"

Copy these into a note and get the answers in writing.

Before I pay — questions for Taurus Meds or Hims

  1. What exact medicine are you proposing, with every active ingredient? Is it testosterone, or something else?
  2. Is it an FDA-approved product or compounded? Which pharmacy will fill it, and how do I reach the pharmacist?
  3. What's charged today, what's charged after my labs, and what's the total for my first plan and first year, including any required supplies, shipping, tax, and extra visits?
  4. (Taurus) Does the $17.99 membership fee in Section 28 of your Terms apply to me, and what is the billing period? (Hims) How is the $94 kit credited, and is it refunded if I don't qualify?
  5. Who will review my results — MD, DO, NP, or PA? When is the next open video appointment, and is it before or after the medication charge?
  6. Which tests are in my first panel, and which are appropriate for me? Does it match the panel you advertise? Will you confirm a low result with a second early-morning test on a separate day, and who pays?
  7. How often are follow-up labs, and what do they cost? How do I obtain my lab reports and medical records?
  8. What's my next renewal date and amount? Can it be charged early? When are refills sent, and what happens if a shipment or clinician visit is delayed?
  9. Exactly how do I cancel, how many hours ahead, and what's refundable at my current stage?
  10. Given my fertility plans, health history, and state, is this the right care route — or should I see a specialist first?

My quote Company and date of written quote: ______
Exact medicine and FDA or compounded status: ______
Start fee (labs/consult): ______
First plan charge and months covered: ______
Credit applied, and when: ______
Other recurring fees: ______
Renewal date and amount: ______
Cancel-by deadline and method: ______
Questions still unanswered: ______

Don't put lab values, ID numbers, or card details in this note.


Taurus Meds vs Hims: frequently asked questions

The medicine, commitment, and refund terms decide most of this comparison. These answers summarize the same September 16, 2026 document check; individual treatment still requires a clinician's evaluation.

Does Hims prescribe testosterone?

Not as of September 16, 2026. Hims prescribes enclomiphene, sold as Testosterone Rx and Testosterone Rx+. Its injectable testosterone and Kyzatrex capsule are listed as "coming in 2026." 6

When will Hims offer testosterone injections?

Hims hasn't given a firm date on its checked storefront beyond 2026, and says the launch could change. Do not treat a coming-soon product as something you can currently receive through Hims. 6

Is enclomiphene the same as TRT?

No. TRT supplies testosterone directly. Enclomiphene is a different drug that signals your body to make more of its own. It isn't FDA-approved, and it isn't expected to work if your testes can't respond (primary hypogonadism). 22 30

Is Taurus Meds legit?

Taurus operates a public service and its Terms identify Taurus Medical Inc., OpenLoop Health, and four partner pharmacies. Its sales page displays a LegitScript seal, but we did not independently authenticate its current certification or verify an assigned clinician or pharmacy license. Its marketing pages also contain errors and claims that conflict with its own contract. Confirm those points before paying. Our Taurus Meds alternatives guide covers other options. 1 2

Is Hims being sued by the FTC?

Yes. The FTC, Utah, and California sued Hims & Hers on July 29, 2026, alleging problems with billing, cancellation, and health-data sharing. Hims denies the allegations, and the case was listed as pending as of September 16, 2026. 12 13 14

Which is cheaper, Taurus Meds or Hims?

It depends on the medicine and the commitment. Hims advertises a lower enclomiphene rate on its ten-month plan ($99/month) than Taurus's live monthly offer ($149/month), but Hims requires $990 upfront for that rate. Taurus's initial published-price scenarios are about $198 for enclomiphene or $248 for monthly TRT, before unresolved extras. Only Taurus currently advertises testosterone itself in this comparison. 1 5 6 28

Can I get a refund from Taurus Meds or Hims?

Neither promises a refund for simply cancelling. Taurus publishes a medical-disqualification exception, but its pages do not consistently explain which charges are returned. Hims doesn't refund partly used plans as a rule, though its Terms allow case-by-case exceptions. 1 3 9 11

Do I need two blood tests before starting?

For diagnosing testosterone deficiency, guidance calls for compatible symptoms or signs plus consistently low results confirmed on separate early mornings; the Endocrine Society specifies fasting morning tests. Neither company's checked public offer clearly promises that separate-day confirmation or its full cost, so ask before you pay. 22 23 24

Can I use insurance, an HSA, or an FSA?

Neither company bills insurance. Hims says it doesn't accept HSA or FSA payments at this time. Taurus doesn't say either way, so ask. Card acceptance does not by itself settle whether an account administrator will reimburse a specific expense. 1 6 9

Will Taurus Meds or Hims affect my fertility?

Testosterone can suppress sperm production. Enclomiphene maintained sperm concentrations in some short trials in selected men, but it is not FDA-approved and fertility is not guaranteed. If you want children soon, see a reproductive urologist before choosing either program. 22 24 30 32

Can I switch from Hims to Taurus Meds?

Taurus's FAQ says patients already on hormone therapy can apply to switch after its assessment. Acceptance is not guaranteed, and moving from enclomiphene to testosterone is a change in treatment, not just a change of supplier. Hims generally does not refund unused prepaid time. Coordinate records, prescriptions, and any gap with the treating clinicians, and cancel auto-renew before its processing deadline. See how to switch TRT providers. 1 9 10 22

What happens to online TRT after December 31, 2026?

The current temporary federal exception runs through December 31, 2026, with conditions including qualifying audio-video care for testosterone. It does not establish the rules for 2027 or mean all online TRT must end. Ask the provider about an in-person pathway and continuity plan. Enclomiphene is not controlled, so that particular extension does not govern Hims' current pill program. 15 16


Still not sure which TRT care route fits you? Use our free Find My TRT Path tool.


Sources

Sources below were checked September 16, 2026. Publication and document-update dates are listed where useful. Provider documents establish what the company says; customer accounts describe individual reported experiences.

  1. Taurus Meds — $49 blood-test and TRT offer. Offer, treatment cards, process FAQ, compounding statement, and conflicting marketing disclosures; provider-stated.

  1. Taurus Meds — Terms of Service. Updated June 24, 2025. Billing, lab orders, cancellation, Section 28 membership fee, partner list, dispute terms, and platform disclosures.

  1. Taurus Meds — Subscription Services Cancellation and Refund Policy. Updated February 28, 2026. Initial charge, medical-disqualification exception, 72-hour cutoff, and refund limits.

  1. OpenLoop Health — Telehealth Consent. Updated August 31, 2026. Linked from Taurus; treating-practice arrangements, possible NP/PA care, AI-assisted tools, and records provisions. Does not identify a particular patient's clinician.

  1. Taurus Medical — company-issued TRT release. May 28, 2026. Source of the $199 month-to-month TRT rate and $149 six-month commitment rate. Company-stated, not independent clinical evidence or a verified checkout.

  1. Hims — Testosterone storefront and FAQ. Current enclomiphene formulas; coming-soon testosterone products; ten-month upfront requirement; HSA/FSA, state, visit, and safety disclosures. Provider-stated.

  1. Hims — Enclomiphene Price Guide. Published January 8, 2026. Three-, five-, and ten-month rates and initial testing price; not a personalized charge schedule.

  1. Hims — Hims vs. Hone Health. Published November 16, 2025; current page checked. Hims' own nine-marker panel, $94 kit credit, included follow-up testing, three- and fifteen-month schedule, and formula starting rates. Used for Hims' own disclosures, not as medical authority or independent claims about Hone.

  1. Hims — Terms and Conditions. Updated August 31, 2026. Medical groups, six pharmacy entities, transfers, renewal processing, cancellation, discretionary refunds, payment, AI assistance, privacy scope, and dispute terms.

  1. Hims Help Center — How do I cancel my subscription?. Updated August 25, 2026. Current app/web instructions, processing cutoff, auto-renew status, and the lab-ordered/no-prescription stage.

  1. Hims Help Center — What is your refund policy?. Updated August 27, 2026. Processing and refund limitations.

  1. Hims & Hers — Response to FTC lawsuit. July 29, 2026. The company's denial and response; not a court finding.

  1. Federal Trade Commission — Hims & Hers complaint announcement. July 29, 2026. Alleged privacy, billing, disclosure, and cancellation practices; allegations remain contested.

  1. Federal Trade Commission — Hims & Hers case page. Listed as pending; page last updated September 10, 2026, with an August 31 complaint entry.

  1. Federal Register — Fourth Temporary Extension of COVID-19 Telemedicine Flexibilities. Published December 31, 2025. Extension through December 31, 2026; qualifying audio-video care, legitimate medical purpose, and applicable-law requirements.

  1. DEA — Extension of telemedicine flexibilities. December 31, 2025. Official explanation of the fourth extension; not a guarantee of the rules after 2026.

  1. DEA — Drug Scheduling. Schedule III lists testosterone.

  1. FDA — Class-wide labeling changes for testosterone products. February 28, 2025. TRAVERSE information, removal of cardiovascular boxed-warning language, and blood-pressure warnings.

  1. HHS — FDA requests updates to testosterone therapy labeling. June 18, 2026. Requested age-related, prostate-cancer, and enlarged-prostate labeling changes; a request is not proof that every product label has already changed.

  1. FDA — Testosterone Information. Approved testosterone treatment formats and linked regulatory information.

  1. FDA — Understanding the Risks of Compounded Drugs. Compounded drugs are not FDA-approved; FDA does not review their safety, effectiveness, and quality before marketing.

  1. Endocrine Society — Testosterone Therapy in Men With Hypogonadism. 2018 clinical guideline resource. Diagnostic confirmation, accurate assays, LH/FSH evaluation, fertility, contraindications, and monitoring.

  1. Endocrine Society — Statement on Testosterone Replacement Therapy. July 16, 2026. Current statement on repeated early-morning fasting testing, clinical interpretation, and evidence limits.

  1. DailyMed — AndroGel 1.62% prescribing information. Label record updated October 22, 2025. Separate-day morning confirmation, hematocrit, blood pressure, transfer exposure, and sperm-production warnings. An approved gel label is not a label for a compounded Taurus product.

  1. Hone Health — Hone vs. Hims. Company description of its own live physician visits. Not used as authority for Hims' costs or medical suitability.

  1. Trustpilot — Taurus Meds customer reviews. Andy review displaying September 9, 2026. Attributable service experience only; not independently confirmed, medically verified, or assumed typical.

  1. ConsumerAffairs — Hims reviews, page 2. Preston review dated January 28, 2026. Billing/refund experience only; not proof of current policy for every plan.

  1. Taurus Meds — Enclomiphene product page. Live $149 monthly offer, $49 initial test/review, listed inclusions, partial eight-marker description, monthly shipping, and FAQ payment terms. Marketing efficacy claims are not adopted as clinical evidence.

  1. FDA — National Drug Code Directory. An NDC listing does not establish FDA approval.

  1. FDA — Pharmacy Compounding Advisory Committee meeting materials. June 8, 2022 materials, enclomiphene review: study populations, approval history, clinical-benefit limits, and safety concerns; PDF slides around pages 29–46.

  1. FDA — Category 1 bulk drug substances under evaluation. List dated May 14, 2026, including enclomiphene citrate. Placement under evaluation is not drug approval or proof that every compounded product complies with all requirements.

  1. Kim ED and colleagues — Enclomiphene citrate and sperm counts in men with secondary hypogonadism. BJU International, 2016. Randomized 16-week trials in selected men; testosterone and sperm-concentration findings do not establish live births or results with these providers' compounded formulas.

  1. Hims medical groups — Notice of Privacy Practices. Records inspection/copy requests and medical-group privacy obligations, distinct from platform Terms.

  1. DailyMed — Cialis (tadalafil) prescribing information. Nitrate and riociguat contraindications, low-blood-pressure risk, and prolonged-erection warning. This is not an approved label for Hims' compounded combination.

  1. HHS Telehealth — Licensing across state lines. Patient-location and state-authority considerations; pathways vary by state.

  1. Male Excel — HRT costs. Provider-stated separation of medical membership and medication charges; linked Excel Advantage program wording.

  1. Hims — Homepage testimonial disclosure. Paid-testimonial and unverified-results notices. Testimonials are not used here to establish medical outcomes.

  1. FDA Drugs@FDA — Kyzatrex, NDA 213953. FDA approval record for oral testosterone undecanoate; does not establish Hims' launch or a particular patient's access.

  1. Trustpilot — Taurus Meds customer reviews, page 2. Carl N. review posted September 5, 2026, and Justin review posted September 3, 2026. Reports of delivery/billing problems, not findings or confirmed product-specific rates.

  1. Hims — Enclomiphene with supplements. Product-specific footnote confirms the ten-month plan is paid in full upfront.

  1. DEA — Controlled Substances, Alphabetical Order. Official schedule list checked alongside the FDA drug information. Testosterone is listed in Schedule III; enclomiphene and clomiphene are not listed.

TRT Provider Guide is the independent decision resource for testosterone replacement therapy care. It is an independent publisher, not a clinic, pharmacy, laboratory, drug manufacturer, insurer, or medical practice. This page is educational and does not replace evaluation by a licensed clinician. For a medical emergency, call 911.

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